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Alba Business Catering

Alba Business Catering

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Alba Business Catering

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  1. Specialised Workplace Catering

  2. CAFECULTUREINTHEWORKPLACE WELCOME BREAKFASTQUICKBAGELHEARTY LUNCH REFRESHINGTEACOFFEEBOOST REST ANDREFUELMEETINGPLACESKINNYLATTE IN FORACHATBACONROLLSUGARBUZZ TIMEOUTFRESHSALADCATCHUP...

  3. ABOUTUS Thebest locallysourcedproduce,cookedsimply andserved withagoodsliceofinnovation. 05 OURFOOD “thereisnolovesincererthan theloveoffood” GeorgeBernard Shaw 13 OURPEOPLE Webelieve ourbusinesshasauniqueculturewhere peopleatalllevelscontributenewideas. 21

  4. Employees appreciate locallysourced,fresh, well-preparedfood anddrinkintheirplace of work.Theyrespondtoafriendlyand welcomingatmosphere,personalservice andasmile;theyworkmoreeffectively after arelaxingbreak.These arethecorevalues which characteriseourbusinessandwhich havehelpedusgrow since westartedoutin 1998. AtAlbacore wehaveestablishedareputation forprovidingfantasticfood andservice, tailoredtomeet-andexceed-the expectationsofeveryclientandcustomer. Weenjoymaking eachstaffrestauranta creativeandrelaxingplace toeat,withgreat food anddrink,preparedfromtheverybest ingredients. Wedemandsustainabilityandthereductionof food milesineveryserviceweprovide; we purchaselocally,organically,andethicallyasa matterofprinciple. Wearededicatedtotheideathatyourstaff caféorrestaurantshouldreflectthevaluesof yourorganisation,withapartnershipresulting inlastingbenefitsforyourpeopleandyour business. Readonformoreaboutjusthow we doit! Nicola Harrison NicolaHarrison Albacore SalesDirector 04

  5. ABOUTUS Thebest locallysourcedproduce,cookedsimply andserved withagoodsliceofinnovation.

  6. “I’VEBEEN GIVEN THEABILITYTOPURCHASEFANTASTIC PRODUCE, ATTHEBESTPRICE,ANDTHESUPPORT FROMHEADOFFICE HASBEENEXCEPTIONAL.INOW FEELPROUDOFMYACHIEVEMENTS ANDRECEIVE RECOGNITIONTHROUGHINCREASEDSALESAND HAPPYCUSTOMERS!” Heather MacIver|Chef

  7. 07 Getting toKnow Us AboutUs Albacore isawell-established,owner-managed,contract cateringcompany, basedinScotland’s capitalcity.Our successmeansthatwearewell-resourced,and have reinvestedinourbusiness,inourpeopleandour infrastructuretoensurethatweprovidethebest possible levelsofservicetoourclients. RealFood Webelieve insourcingthebest localproduce,cookingit simplyandservingitwithflair.WeprovideeveryAlbacore chefwithallthesupporttheyneed,throughourwealthof knowledgeaboutfood, ourcloserelationshipswithlocal suppliers,andourcommitmenttotheverybest quality meat, fish,poultry,vegetablesandbakeryproductsavailable fromScotland’s larder. RealPeople Wecanonlyprovideoutstandingfood andserviceifour peoplearepassionateaboutwhat theydo.So,weare committedtotrainingourteamsusingourwide-ranging expertiseandresources,developingskillsandknowledge inallareas ofourbusiness.Ourlocalbase meanswecan spendtimewithouremployees,leading, trainingadvising andencouraging.Eachon-siteteamisgivenallthesupport theyneedtomake decisionsabouttheirown menus, basedontheuniquecultureandrequirements oftheir organisation. RealValue OurapproachatAlbacore istopresentrealisticoperational andfinancialproposalswhich ensurethatyourchoiceof catererleadstodelight, rather than brokenpromisesand disappointment.Asanindependent,owner-managed company, wegrow organicallythroughreferrals and enjoyareputationintheindustry asthemostrespected independentcontractcatererinScotland.

  8. 08 ScottFraserisAlbacore’s developmentchef.Overthe courseoftheyear,heorganisesawholeseriesofeventsto engagebothchefs andclients inasubjectwhich isnotjust hiswork,butalsohisfavourite pastime–food! “Enthusing and inspiringour chefsisanhugelyimportant partofmyrole.Everysixmonths,wevisitalocal restaurant,giving the chefsanopportunityto sample innovativemenusand sparksomenew ideas. Thisisso importantforclienthospitality,asitensuresthatwekeep upwiththe latesttrends,and can offer the equivalent menusinhouse. Wealso givenew chefsthe opportunityto visitdifferent kitchenstowork alongsideour chef team.Therethey meetour philosophyoffresh, local ingredients,simply cookedand presented.” CatchsomeofScott’senthusiasm.Tryhisrecipefor FishPie... AboutUs Scott’sFishPie ShimmeringmackerelfromMusselburgh. Sweet pollockfromFraserburgh. FreshchivesandparsleyfromLongforgan. Placeinanoven dishwithsomezestylemon,salt andpepper. Justcover withsomenaughtyFifesingle cream.ThenmashsomeflouryEastLothian potatoes withsomecreamyLockerbie butterandspoonoverthe topofthefish. GrateonsomenuttyMullcheddarandbakeina moderateoven for35minutesuntilgoldenbrown. ServewithsomesucculentScottishasparagusfrom Myreton Farm.

  9. “ M T A A T TAE W FR A D Sc ONEOFTHEHIGHLIGHTSOF YYEARISTHEANNUALVISITTO HETASTEFESTIVAL,ANEVENT RRANGEDFORCHEFMANAGERS NDCLIENTS. ASWELLASHAVING HEOPPORTUNITYTOSAMPLE STERDISHESFROM20OF DINBURGH’STOPRESTAURANTS, ECANSAMPLETHEOFFERINGS OMUPTO100SPECIALITYFOOD NDDRINKSUPPLIERS–SUCHA ELICIOUSROUTETONEWIDEAS!” ottFraser|DevelopmentChef

  10. WEPROVIDEHOSPITALITYANDWORKPLACE RESTAURANTSFORSOMEOFTHELARGESTANDMOST PRESTIGIOUSCOMPANIESANDBUSINESSESINSCOTLAND. THEYINCLUDE LEADINGBANKS,WHISKYDISTILLERS, EDUCATIONANDRESEARCHORGANISATIONSANDMORE.

  11. 11 OutstandingWorkplace Restaurants AboutUs Ourcorebusinessistoproviderestaurantsandcafes in workplacesacrossScotland.Eachoperationiscarefully tailoredtomeettheneedsandaspirations ofyourbusiness. Wetakealltheresponsibilityforthecateringoperationon yourbehalf.Thisincludes: • Providingvaried,nutritiousand healthymenusfor breakfast,lunchand hospitalityservices Recruiting,developingand trainingthe catering team Managingpayroll,and associatedinsurances and taxation,holidays,absenceand allhuman resourcesmatters Ensuring allhygiene,healthand safetylegislation requiredbylawiscovered Traininginfoodquality,healthand safety,hygiene, customerserviceand cashand stockcontrol Managingthe supplyand controlofallfood, beverage,cleaningand disposableproductsfrom reputablesupplierswhichhave beenauditedfor due diligenceand awarenessofsustainabilityand the environment. • • • • •

  12. 12 OurClients AboutUs Allofourclients arebasedinScotlandandchoseAlbacore astheirpreferredcateringpartner. Pleasecallusfortheir contactdetailsandwecanputyouintouch.Weknow they’ll bedelightedtotellyouaboutus! Ourmarket-leadingportfolioofclients spansanumber ofsectorsincludingbanking andfinancial services, manufacturing,distilling,professional, educationand research. Wealwaysaimtosurpassourclients’expectations! Theroutewetakeistooffervarietyandvalueformoney, maintainingastructuredframeworkofcontroland cultivatingahighlymotivatedserviceteam. It isnotourintentiontogrow ourbusinessatasignificant ratebuttocomplementandaddtoourexistingportfolio. Ouraimistoprovideeachandeveryclientwithaqualityof servicethatgenuinelyexceedsanythingelseavailableinthe markettoday.

  13. OURFOOD “thereisnolovesincererthan theloveoffood” GeorgeBernard Shaw

  14. s ; TakeSome Fresh Ingredients That’sourrecipeforgreat food.Albacore hasalway believedinusinglocalproducersandeating food in season,whenitisatitsbest.Weknow thatScottish farmers andgrowersoffersomeincredibleproduce whetherthatistopquality,highwelfare meat, sustainablycaughtfishorsparklinglyfreshfruitand vegetables,sowhylookelsewhere? OurFood 15

  15. OURCHEFSCOOKYOUR FOODEVERYDAY.THAT ISWHY WEENCOURAGETHEMTOVISITSUPPLIERS,TOEATIN LOCALRESTAURANTS,TAKETHEMONFORAGING EXPEDITIONSANDABOVE ALL,NURTURETHEIRLOVEOF HOSPITALITY.

  16. Healthy Lifestyle OurFood Makingadifferenceinthe workplace Weputthehealthandwellbeingofourcustomersatthe topoftheagenda.Ourhealthyeating policyisbased aroundtheideaofchoice–wedon’tdictatetoour customers,howeverwedoofferinformation thatpromotes healthychoices.Manyofourclients arecommittedtothe Healthy WorkingLifestyleAwardandwearehardatworkto supportthem. Healthycookingand planning Allourcookingiscarried outwithhealthyeating in mind.Werecognisethelinksbetweendiet,nutrition andpreventabledisease andpaycloseattentiontothe guidelinesonthehealthScotland.comwebsite. Ournutritionaltherapistisinvolvedinmenuplanningto ensureagoodnutritionalbalanceforeverymenu. Weactivelyreducelevelsoffat,saltandsugar inthefoods weprepare,increasedtheuseoffruit,vegetables,rice, pastas,cereals andbread, andrewardcustomersbyoffering avarietyofvegetablesorsaladwhich canbeincluded withinthepriceofameal. Healthyextra Andweliketotakeitalittlefurther.In allofourcontracts, weensurethatone dishadaypaysextraconsideration toourHeathy Eatingpolicy.Thiscouldbeadishthatin thepastwasdeemed‘unhealthy’ -butwithachangeof cookingmethodsandsomehealthieringredients,wecan transformitintoahealthiermenuitem. 17

  17. Be Welo so sim don’t Wede They’r highq Wepa inday S JKTh Weval relatio JKTh fiveye hindtheScenes OurFood okafteroursuppliers. Andtheylookafterus.It sounds ple.Butyou’dbesurprisedhow many peoplejust getit.Sohow doesitwork? almostly withsmallandlocalindependentsuppliers. efriendsaswellasbusinesspartners.Theyprovide ualityfoods andconsistentlyexcellentservice. ythemontime.Theypulloutallthestopsforus,day out.Everybody’shappy. Especiallyourcustomers. Supplierfocus... omson|Fishmonger basedinEastLothian ueoursuppliersasmuchastheyvalueus.Long term nships andtrustleadstobetterqualityofsupply. omsonisagreat fishmonger thathassuppliedAlbacore for arswithlocallysourcedfishandshellfish.Theyunderstand ourbusinessandweunderstandtheirs. Ourchefs visittheirpremises,andtheirboats,andvaluethe personalrelationshipthathasbeenbuiltbetweenthetwo companies. There isnobetterfeelingforachefthan toknow exactlywhere thefishtheyareservinghasbeenfished from,andthatthe supplier issensitive tothelongterm sustainabilityoftheoceans. 18 “Sourcingfishfromsustainablestocks issomething weareverypassionateabout.Webelieve thatthe future ofourindustry reliesverymuchonsupporting initiativeswhich focus onensuringthatfishinggrounds aremanagedproperly,sothatthepreservationofkey stocks becomesparamount.Weknow thatAlbacore holdthesebeliefsaswell-thatiswhyourrelationship is strong“ JKThomson

  18. L Cc socia and OurFood et’smeetforacoffee... offeeculturehasitsoriginsintheearly16thcentury offeehousesofArabiawheremenwouldgatherto liseandplaygames.Ascoffee spreadtoEurope, Asia, theAmericas,sotoo didcoffee culture. Intellectuals visitedthecoffee housesofEurope, debatingthewaysof theworldandbrewing revolutions. Today’s coffee cultureincoffee housesandcoffee shops oftenincludescomfortable seating,friendlyserviceand wireless internet.It even percolates intotheworkplace, withmoreandmoreorganisationschoosingtohave meetingsintheirworkplacecaféorrestaurant. Coffee culturediffersdependingonwhereyouareinthe world.In Ethiopia,youmight beinvitedtoaveryelaborate coffee drinkingceremonythatlaststwohoursormore. In Greece,you’remorelikelytobeserved acoldcoffee drinkthan inothercountries.AndweBritishstilldrink moreinstantsolublecoffee than anyofourEuropean counterparts. 20

  19. OURPEOPLE Webelieve ourbusinesshasauniqueculturewherepeopleatall levelscontributenewideastothewayweworkandtheproducts wesell.Ultimately,weknow thisiswhat willdelight yourpeople.

  20. PROVIDINGANOUTSTANDINGCATERINGSERVICEINYOUR WORKPLACECANMAKEAREALDIFFERENCE TOYOUR BUSINESS.YOUR EMPLOYEESWILLBENEFITANDSOWILL THEBUSINESS.

  21. DelightingYour People OurPeople Recruit and retainstaff Recent surveysclearlyshowthattheprovision ofinhouse cateringfacilitiesisregardedasone ofthemostimportant perksbyemployees. Createthe rightimpression Awell-presentedandmanagedstaffrestaurantorcafé saysagreat dealaboutyourbusiness.It makesapositive statementtostaffandprovidesvisibleevidenceofthe companyculturetoexternalvisitors. Meetover coffee Arelaxed caféatmosphereisidealformany types of meeting.Coffee andconversation inasocialsettingcan foster goodcommunications,helppeoplemake excellent decisionsandgetthejobdone. Bemoreeffective Reduce thetimespentonthe‘coffee run’ bybringing the coffee barintoyouroffice.Boost moralewithlower-than- retailtariffs. Providehealthy,stimulatingmenuchoicesand seeyourstaffworkmoreeffectively afterlunch. Offerhospitality Entertain clients onthepremisestocreateapositive messageaboutyourbusiness,savetimeandcontrol alcoholconsumption.Sensitivebusinesscanbediscussed inprivateandpositiverelationshipscandevelop. 23

  22. OurPeople OurPeople Wehavedevelopedandnurturedanexceptionaloperations teamwithexperienceinsomeofthefinestrestaurantsand cateringcompaniesacrossScotlandandtheUK. Werecruit individualswithapassionforexcellence, a relentlesseyefordetail,andaloveoffood andcustomer service. Forexample,werecentlychoseanewteammemberto bringpreviousexperienceofoperatinghighstreetbranded coffee barsandrestaurants,addinguniqueflair andstyleto ourmarketingandmerchandising. Weretainthebest peoplesimplybecausewehavesuch an outstandingreputationinourfield. Employees atworkcanchoosewheretheyeat–sowe workhardwithourfood offerandcustomerservicetowin andkeep theircustom. • Employees atwork can choosewherethey eat– sowework hardwithour foodoffer and customer servicetowinand keeptheir custom Wethink aboutevery recipefrom our customers’ perspective Weensureallhygiene,healthand safetylegislation requiredbylawisanimportantresponsibility Weprovidetraininginfoodquality,healthand safety,hygiene,customerserviceand cashand stockcontrolmeansprofessionalismand efficiency Wemanagethe supplyand controlofallfood, beverage,cleaningand disposableproductsfrom reputablesupplierswhichhave beenauditedfor due diligenceand awarenessofsustainabilityand the environment. • • • • 24

  23. PEOPLEAREATTRACTEDTOWORKFORALBACORE BECAUSETHEYENJOY WORKINGINPARTNERSHIPWITH THECLIENTFACILITIESTEAM,PROVIDINGFRESHCREATIVE FOOD,ANDBEINGGIVENTHEOPPORTUNITYTO INNOVATEWITHNEWTRENDSANDPRODUCTS.

  24. “ALBACORE HASRECOGNISEDMYPOTENTIAL AND COMMITMENT.IT’STHEPLACETOBEIFYOU WANTTO LEARN,PROGRESSANDGROWYOUR SKILLS” AbbyThompson|Chef

  25. TrainingForEveryone OurPeople WeareextremelyproudofourpeopleatAlbacore -afully trainedteamofmanagers,chefs, baristas andcatering assistants. Theircommitmenttodevelopingtheircraftandservice skillsmeansyourstaffcanbedelighted,onadailybasis withthelocallysourced,freshlypreparedmenusserved withrealpassionandasmile. Ourtrainingpackages,which linktoScottishVocational Qualifications,aredesignedtoincreasetheconfidence oftheindividual,andconsequentlytheircreativityand innovation,bothinthekitchenandfrontofhouse. Whatevertheirrole,everyindividualiscapableof developingtheirskillsonanongoingbasis,throughregular assessments,andtrainingtailoredtotheirspecificneeds. Allnewemployeesundertakeacomprehensiveinduction programme,providingthefoundations fortheirsuccessful careerwithus. Ourexceptionallylowemployeeturnoverisdue toour culture oflistening,understanding,andrecognisingeach individual’suniquestrengths,capitalisingonthiswhen opportunitiesforpromotionarise. Justtalktoanyone ofouremployeestohearoftheir experience. 27

  26. Sustainability OurPeople Ouroperationalsystemsaredesignedwithsustainability, reduction ofourcarbonfootprint, andmanagingthewaste weproduceattheforefront ofeverydecisionwemake. Oursuppliershavebeeninstrumentalinsupportingour passionforthisimportantcommitmentforthefuture. Wepromotesustainabilityby: • Auditing our suppliersontheir commitmentto sustainability Keeping our foodoffer seasonal Alwaysbuyinglocal wheneverpossible Purchasingorganicand Fairtrade produce Recyclingfood,cardboard,paper, cans,plastic and glass Recyclingcookingoil Compostingour coffeegrounds Weinvolve our employeesinregularenvironmental forumsinvolvingtrainingonsustainability Wearepassionateaboutlocally sourcingfoodsand buildingpartnershipswithsustainablesuppliers Werecycleeverythingthatisrecyclable!Weuse alternativematerialsasoftenaspossible Weoffer non-disposablechina,flatware,and glassware.Wechoosesupplierswithhybrid deliveryvehiclesorthoseusingbiofuels Wepromotevoluntarywork withinthe local area tosustainthe environmentand encouragepositive relationshipswiththe community • • • • • • • • • • • 28

  27. “MORE THANEVERBEFORE,THEREISAGLOBAL UNDERSTANDINGTHATLONG TERMSOCIAL,ECONOMIC, ANDENVIRONMENTALDEVELOPMENTWOULDBE IMPOSSIBLEWITHOUTHEALTHYFAMILIES, COMMUNITIES, ANDCOUNTRIES.” GroHarlem Brundtland PoliticianandPhysician

  28. AlbaBusinessCateringLtd 21LansdowneCrescent EdinburghEH125EH T:01315351046 E:info@albacatering.co.ukW:albacatering.co.uk

  29. CAFECULTUREINTHEWORKPLACE WELCOME BREAKFASTQUICKBAGELHEARTY LUNCH REFRESHINGTEACOFFEEBOOST REST ANDREFUELMEETINGPLACESKINNYLATTE IN FORACHATBACONROLLSUGARBUZZ TIMEOUTFRESHSALADCATCHUP...

  30. AlbaBusinessCatering Ltd 21LansdowneCrescent EdinburghEH125EH T:01315351046 E:info@albacatering.co.ukW:albacatering.co.uk