European Governance E-Government in the City of Cologne ---------------- TeleCities

1. European GovernanceE-Government in the City of Cologne----------------TeleCities Office for International Affairs

2. Office for International Affairs

3. Global Heritage G8 Summit June 1999 Office for International Affairs

4. World‘s oldest fragrance company Office for International Affairs

5. European Integration and Cities 1. European policy is to a large extent municipal policy 2. Cities are gradually and increasingly recognised as policy-takers 3. Cities have to become policy-makers in the EU-system 4. Cities have always been the carrier of the European idea Office for International Affairs

6. European Heritage: Roman road network (850 A.D.) Office for International Affairs

7. European Heritage: Hanseatic League (1400 A.D.) Office for International Affairs

8. European Heritage: EU-Summit June 1999 Office for International Affairs

9. European governance in cities has to face a twofold challenge: • on the vertical level, local interests and municipal rights have to be efficiently and effectively pursued in a multi-level fabric of political and governmental institutions. • on the horizontal level, the different areas of municipal policies have to be geared to the political and legal developments pursued by the European institutions in order to act and react appropriately Office for International Affairs

10. European Activities of the City of CologneAims and Objectives: • preserve and strengthen the local self government and the principle of subsidiarity within the multi-level system of the EU • raise awareness for European politics and developments • promote European and international co-operation • raise EU-funds for local projects and activities • increase the capacity to solve local problems (cross-border exchange of experience, best practices etc.) • influence European legislation and funding policy • sharpen and strengthen Cologne’s profile as a European metropolitan region Office for International Affairs

11. European Actors: • Twin-cities • Office for International Affairs • European projects • Counselling • European city-networks • Rhineland Region • Information Point Europe (IPE) Office for International Affairs

12. Bethlehem Berlin-Neukölln Barcelona Corinto/El Realejo Berlin-Treptow Indianapolis Cork Lüttich Istanbul Klausenburg Kyoto Tel Aviv-Yafo Lille Tunis Liverpool Thessaloniki Peking Esch-sur-Alzette Rotterdam Kattowitz Turin Turku Wolgograd Office for International Affairs

13. Office for International Affairs: • started with first EU-projects in 1992 • officially established in 1996 by the City Council • integrated into the Mayor’s Office in January 2000 Office for International Affairs

14. Resources: 7 permanent staff members plus temporary trainees, stagiaires etc. Annual costs: ca. 350.000 € EU-funds raised: ca. 7 Mio. € Office for International Affairs

15. Tasks of the European Office: • draw up and co-ordinate the municipal European activities • provide information and advise for the City Council and municipal administration on EU-issues and EU-funding • design and manage EU-projects • lobby the EU-institutions • co-ordinate the activities within the European and international city networks. Office for International Affairs

16. Benefits from EU-projects: 1. Financial contribution to local projects 2. Technical know-how-transfer 3. Political door-opener Office for International Affairs

17. Counselling: Services of general interest Challenge: municipal services between local self government and European competition law Activities: • Working group of senior officers • lobbying the regional, national and European level via Deutscher Städtetag and EUROCITIES Office for International Affairs

18. Task of the working group: • provide an overview on the current legal situation and its local impacts • structure and qualify the internal counselling process • develop scenarios and envisage possible developments in different policy areas • draft recommendations for the City Council and local administration Office for International Affairs

19. City Networks: Political lobbying primarily through • EUROCITIES • CEMR • Deutscher Städtetag Technical co-operation and lobbying through • TeleCities • POLIS • Global Cities Dialogue Office for International Affairs

20. European Affairs working group meets twice a year to discuss a) relevant EU-developments b) funding possibilities Office for International Affairs

21. Information Point Europe (IPE) www.ize-koeln.de Office for International Affairs

22. Co-ordination and Communication: Co-ordination: • European round table (senior officers) • regular and ad-hoc working groups Communication: • EuroCologne (monthly newsletter) • regular mailings • Internet/Intranet www.stadt-koeln.de/europa Office for International Affairs

23. E-Government in Cologne • Objectives • Portals • Elections • Document/Process Management • Organisational Framework Office for International Affairs

24. Cologne: Objectives • Improvement of communication • Citizens, companies, associations, clubs • Council • Internal administration • Focus • City portal • Call Centre Office for International Affairs

25. Portals • Public departments connected directly to knowledge base and call centre • Intranet as knowledge portal for staff • Council portal • Personal information portal for all members of city and district councils • Archive of all documents Office for International Affairs

26. Elections • Elections of all levels electronically • National, regional, local • Electronic polling booths at all polling stations • Accepted by voters • Shortens time for results • Faster and more precise Office for International Affairs

27. Document/Process Management • Processing electronic queries electronically • No change of media • Safety infrastructures • Electronic signatures Office for International Affairs

28. Organisational framework • Chief Information Officer (CIO) • Committee for organisation and ICT established • Determination of overall strategy • Projects of city-wide importance Office for International Affairs

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30. Office for International Affairs

31. Telecities Office for International Affairs

32. What is TeleCities? • TeleCities is the major European Network of cities committed to leadership in the Information and Knowledge-based Society • Established in 1993 as a EUROCITIES’ sub-network, TeleCities is open to democratically elected city governments as well as to business and scientific partners • TeleCities provides a platform of over 100 local authorities from 20 different European countries sharing experience and developing practical solutions to achieve an Inclusive Information Society •  Its aim is to promote eGovernment and eCitizenship at local level to ensure that all citizens can equally gain from the benefits of the Information Society Office for International Affairs

33. TeleCities Presidency & Steering Committee PresidentLiverpool Vice-presidentCologne  Steering Committee Members Amaroussion • Antwerp • Barcelona (former President) • Gdansk • Gijón • Helsinki • Kingston upon Hull • Marseille • Nice • Naestved • Prague • Siena • Stockholm • Tallinn • The Hague • Vienna • Yalova (Observer) Office for International Affairs

34. TeleCities Members Other Local Authorities (99) Aalborg • Aarhus • Amsterdam • Bari • Belfast • Berlin • Bilbao • Birmingham • Bologna • Bonn Bradford • Bremen • Bristol • Brussels Capital Region • Camden-London • Cannes • Cardiff Copenhagen • Cuenca • Edinburgh • Eindhoven • Espoo • Frankfurt • Frederikshavn • Genova Gent • Girona • Glasgow • Göteborg • Grenoble • Grosseto • Hagen • Heraklion • Jena • Jun • Katowice • Koper • Leeds • Leeuwarden • Leipzig • León • Lille • Linköping Linz • Lisbon • Liverpool • Livorno • Lodz • Lyon • Malaga • Madrid • Manchester • Metz • Milan Modena • Montpellier • Munich • Münster • Nantes • Naples • Newcastle • Nottingham • Nuremberg Oslo • Oulu • Ostrava • Palermo • Porto • Reus • Rijéka • Rome • Ronneby • Rotterdam • Sabadell Salerno • St Petersburg • San Sebastian • Santiago de Compostela • Seville • Sheffield Southampton • Strasbourg • Tampere • Terrassa • Thessaloniki • Totana • Tranås •Turin Turku • Utrecht • Valencia • Valladolid • Vantaa • Venice •Viladecans • Vilnius • Warsaw Waterford • Zaragoza Office for International Affairs

35. TeleCities Members Business Members (8) Clip Card • Fabasoft AT Software • GoPro Development • IBM Master Metropolis • Oracle • Schweers • Sun Microsystems Other Organisations (3) CSP-ICT Research Center CIPAL (Centre of Informatics for the Provinces Antwerp and Limburg) ITOSZ (National Association of National Settlements) Office for International Affairs

36. TeleCities Services to the Members • Policy development and lobbying the European Agenda to ensure that the positions of cities are taken into account • Information provision to members (eNewsbrief, website…) • Exchange of experience, transfer of know-how. Enforced co-operation and networking with South European and CEE cities is pursued • Development and management of projects relevant to the members and the network Office for International Affairs

37. Policy Development Place the city related aspects of the developments brought about by the Information Society, higher on: • the EU agenda (regular dialogue and more) • national governments agenda (national branches) • local political level (local decision makers) Office for International Affairs

38. Policy Development TeleCities has developed its own vision for the cities Knowledge-based City Main topics: • Foster the Knowledge based economy • Overcome the barriers to the development of the Information Society • Ensure Information knowledge society rights for citizens • Promote the modernisation of local Public Administrations trough eGovernment Office for International Affairs

39. Exchange & Networking • The organisation of events, from large conferences to project-related technical workshops, four times a year, as well as the activities of the TeleCities Working Groups, will support the exchange • As for the networking, the main objective is to help cities learning from each other through the exchange of information and experience, and facilitate the transfer of knowledge Office for International Affairs

40. TeleCities Working Groups • Share experiences and practices • Transform these experiences into ideas, guidelines and recommendations for future policies (e.g. 6th FP for Research and Technological Development) • Accomplish a range of surveys to provide Knowledge of the different issues using the more than 120 member-cities as a source of information • Set-up project initiatives Office for International Affairs

41. TeleCities Working Groups Main Topics 2005 • WG Overcome the barriers to the development of Information Society • Interoperability of systems and contents • WG Promote the modernisation of local PAs through eGovernment • Adoption of new service delivery models based on improved ITC infrastructure incl. broadband • WG Ensure IKS rights for citizens • Health and Inclusion • WG Foster the Knowledge-based economy • Economic impact of public ICT investments Office for International Affairs

42. TeleCities Projects TeleCities participates directly in EU funded Projects at the benefit of its Members: • MUTEIS (Macro-economic & Urban Trends in Europe’s Information Society) • FLOSS-POLS (Free/Libre/Open Source Software - Policy Support) • AUXILIA (A European environment for the integration of Youth Disable in Education ) • INTELCITIES (Intelligent Cities) Office for International Affairs

43. Charter of European eRights TeleCities has developed and implement locally and internationally a Charter of European eRights • Rights to accessibility • Rights to education and formation • Information rights • Rights to participation Office for International Affairs

44. TeleCities Special Activity eCitizenship for All Initiative in cooperation with Deloitte • eCitizenship for All Survey:annual benchmark survey into the state-of-the-art of eCitizenship for All(Re-engineering, eLearning, eDemocracy, eSecurity) amongst its members > Creation of a Knowledge Base for TeleCities Members • eCitizenship for All Award:recognition of best local projects amongst participating cities in each of these eCitizenship for AllChallenges Office for International Affairs

45. Next TeleCities Event • “Knowledge Economy on Local Level” Manchester7/8 July Office for International Affairs

46. TeleCities Contact Details TeleCities Coordination Office (TCO) Brussels Tel: +32 2 552 08 68 Fax: +32 2 552 08 89 e-mail: telecities@eurocities.be http://www.telecities.org Office for International Affairs

47. Thank you! For further information contact: City of Cologne Mayor’s Office Office for International Affairs Townhall, D-50667 Cologne tel.: +49.221.221.21480; fax: +49.221.221.21849 eurocologne@stadt-koeln.de www.stadt-koeln.de/europa Office for International Affairs