EPSON in France. Best in France Case Study December 2004 Alain-Gabriel Gomane Tamás András Hofer Yoko Nagai Altaf Pataf. Origin of Epson. Epson part of the SEIKO Group developed a printing timer that was chosen for the official timekeeping at the 1964 Tokyo Olympics.
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Best in France Case Study
Tamás András Hofer
Founded: May 18, 1942Net sales: 1,413,243 million yen <10 100 Millions of euros>(As of March 31, 2004) Head Office: 3-3-5 Owa, Suwa, NaganoNumber of Employees: Epson Group (Consolidated):84,899, Parent Company: 12,839 (As of Mar. 31, 2004)Main Business: Development, manufacturing, sales, marketing and servicing of information-related equipment (computers and peripherals, including PCs, printers, scanners and projectors), electronic devices (semiconductors, displays, and quartz devices), precision products (watches, plastic corrective lenses, and factory automation equipment) and other productsGroup Companies: 110 (Japan: 36, Overseas: 74)(As of March 31, 2004)
Epson brings Digital Image Innovation to LifeEpson will provide cutting-edge imaging solutions, focusing on the fields of imaging on paper, imaging on screen, and imaging on glass
Epson has established SE07 as its medium-to-long-term corporate vision. SE07 sets out where we plan to be in 2007 by clearly defining the fields in which we will develop our business based on the concept of Digital Image Innovation. We set SE07 as our compass, linking to it the goals of each employee, operations division and the corporation as a whole. We remain committed to strengthening our corporate character through continuous reform of our business processes and through innovative management.Forming the base of Epson's business is its Management Philosophy, Quality Philosophy and Environmental Philosophy. What we desire above all is to see every one of our employees worldwide continually striving to provide goods and services that bring satisfaction to consumers. From a corporate point-of-view, we will work to maintain high transparency and sound fiscal policies, serving as an example of trustworthy management and good corporate governance.Based on its commitment to quality and trustworthy management, the Epson Group as a whole is dedicated to bringing Digital Image Innovation to life.
Saburo Kusama, President & CEO
Commitment to Innovation
The philosophy of Epson employees is to
Start Together & Achieve Together, which helps us develop and implement forward-thinking products and approaches
- 1,500 employees from manufacturing and services
- 1,500 employees in sales
- EMEA Covers Western and Eastern Europe, Russia, Middle East, Russia, Africa
- Headquarters in Amsterdam (Netherlands), founded in 1991
- European Marketing is split between France and UK
- European 3rd level support in France (Créteil)
European 3rd level Support (France)
General Management France
POS/ Graphic Arts / Projectors
Marketing / Sales
We saw that the main 2 reasons EPSON choose France is that the geographical location and the quality of the infrastructure. In addition to that, there is very significant advantage of having a office in France.