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Disaster Response – Lessons Learned. Asia Pacific Regional Meeting July 1 st , 2011. A variety of challenges…. Tsunami of 2004 Mumbai floods in 2005 Terror attacks in 2006 and 2008 Earthquakes in China and Japan Typhoons throughout the region. 2. United Way’s Position in the effort.

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Disaster response lessons learned

Disaster Response – Lessons Learned

Asia Pacific Regional Meeting

July 1st, 2011

A variety of challenges
A variety of challenges….

  • Tsunami of 2004

  • Mumbai floods in 2005

  • Terror attacks in 2006 and 2008

  • Earthquakes in China and Japan

  • Typhoons throughout the region


United way s position in the effort
United Way’s Position in the effort

Emergency response

1.Reconstruction for social welfare agencies

Temporary relocation

2. Evacuee Shelter services


3.Fund reconstruction plans

Government and Red Cross


Define the work (What)

Identify completion time (Time Line)

Identify resources needed (How much)

Draw budget plan (Cost)

Determine roles (Who’s)

Monitoring progress

Report & Course Correct

Disaster Response Planning and Process





Planning - Scheduling - Controlling


Keys to successful responses from united ways across the region
Keys to successful responses from United Ways across the region

  • Partnerships

    • Civil Society Groups

    • NGOs

    • Corporations

  • Capacity Building

    • SWOT Analysis

    • Trainings for key governmental and NGO partners

  • Resource Generation

    • Internationally and Domestically

  • Citizens

  • Community Health Volunteers

A partnership in action region

Involves key representatives such as

Platform for this process is provided through Multi-stakeholder Meetings arranged thrice a year in each ward with agendas such as Monsoon Preparedness and Disaster Preparedness respectively in each ward.


Local Municipal Ward Office: MCGM



Meetings hosted by local municipal ward office: UWMH as Catalyst



Fire Brigade

NGOs & CBOs, Citizens Groups

Results region

Samsung School Of Hope

BMW Mobile Bintang Learning

Disaster Response Trainings for local hospitals, college students and police

Impact in the community
Impact in the Community region

  • Increased community preparedness and resilience : Community Based Disaster Preparedness networks of the trained volunteers in disaster response and management

  • Platform / Forum institutionalized (through Multi Stakeholder Partnership) for key stakeholders to work towards common disaster preparedness and management plan

  • On ground functional network of government agencies and civil society groups

Lessons learned
Lessons Learned region

  • Disaster management should be planned for and worked on before the disaster happen

    • Training volunteers in advance so that they can be activated during a crisis

    • Many people are involved in a disaster response effort – involve them in the preparations

  • Leadership matters

  • Transparency prevents you from Media disasters