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OOH. Outline the service. Outline the service Describe first 6 months. What are OOH hours. 1800 to 0800 overnight - 14 hours 1800 Friday to 0800 Monday - 60 hours Public Holidays. Remember Public Holidays. Can mean 4 days in a row – 96 hours. PH. MMH. Glasgow Royal Infirmary.

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Outline the service
Outline the service

  • Outline the service

  • Describe first 6 months


What are ooh hours
What are OOH hours

  • 1800 to 0800 overnight - 14 hours

  • 1800 Friday to 0800 Monday - 60 hours

  • Public Holidays


Remember public holidays
Remember Public Holidays

  • Can mean 4 days in a row – 96 hours


PH

MMH


Glasgow Royal Infirmary

Edinburgh Royal Infirmary


garve

allness

dingwall

inverness

nairn

invermorriston






Plus midwives on call
Plus Midwives on call Portree, Dunvegan


Plus dns on call
[Plus DNs on call] Portree, Dunvegan






One vehicle and one driver
One vehicle and one driver Portree, Dunvegan



Accept patients via
Accept patients via Portree, Dunvegan

  • self presentation

  • referral by NHS24

  • 999 ambulance

  • GPs

  • DNs

  • CPNs

  • Police………..etc.


Dec to may mmh and ph
Dec to May MMH and PH Portree, Dunvegan

  • Total contacts 1556


Total self referrals 780
Total self referrals 780 Portree, Dunvegan


Total nhs24 referrals 499
Total NHS24 referrals 499 Portree, Dunvegan



Total 999 referrals 120
Total 999 referrals 120 Portree, Dunvegan


Total gp referrals 90
Total GP referrals 90 Portree, Dunvegan


Attendances by month
Attendances by month Portree, Dunvegan


Outcomes
Outcomes Portree, Dunvegan


Discharged
Discharged Portree, Dunvegan


Admitted
Admitted Portree, Dunvegan


Phone only
Phone only Portree, Dunvegan


Transferred
Transferred Portree, Dunvegan


Portree to mmh 46
Portree to MMH 46 Portree, Dunvegan


Portree to raigmore 13
Portree to Raigmore 13 Portree, Dunvegan


Seen by nurses only
Seen by nurses only? Portree, Dunvegan


Seen by nursing staff only
Seen by Nursing Staff Only Portree, Dunvegan


  • 9 x same renal colic patient Portree, Dunvegan

  • 6 redressings

  • 3 did not wait

  • 4 discussed with doctor on phone

  • 26 – cuts grazes glass eye replaced!


After 2400 at ph
After 2400 at PH? Portree, Dunvegan

  • 8 in wee hours 0000 to 0300


Total home visits 99
Total Home Visits 99 Portree, Dunvegan



Problems
Problems? Portree, Dunvegan

  • Very few with service itself

  • NHS24 best avoided if you are ill


Summary
Summary Portree, Dunvegan

  • A working service


Questions
Questions? Portree, Dunvegan


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