2. Overview. Mandate Penalty AppealsMCC DeterminationsCommonwealth Care Appeals. 3. Overview. Appeals Unit volume grew dramatically between 2007 and 2008 due to Mandate Appeals and Commonwealth Care AppealsNumbers are approximate due to complications in counting. 4. Mandate Appeals Process. Mandate Appeals process a hidden success in 2008Brand new process involving different state agencies with no legal precedentModest consumer confusion or resistanceGeneral compliance--most penalized32019
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