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Setting the Scene

Setting the Scene. The Information Professional. The Information Professional. Information Employment: employment directly related to the collection, processing and dissemination of data/information/ knowledge,. The Information Professional. Information Employment: cont

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Setting the Scene

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  1. Setting the Scene The Information Professional

  2. The Information Professional Information Employment: • employment directly related to the collection, processing and dissemination of data/information/ knowledge,

  3. The Information Professional Information Employment: cont • common element is the processing of symbols (words, sounds, numbers, images, gestures) or symbolic objects (money, cheques, letters, photographs, books, keys, title deeds, tickets, shares, insurance certificates),

  4. The Information Professional Information Employment (cont.): • Information related employment is now ubiquitous – • Hard to find any field of employment which does not use and store information

  5. The Information Professional Information Employment (cont.): • its products can generally be sent through the air or by wire, • Tools of trade include telephones, computers, faxes, cameras, audio recorders and pens.

  6. Information Professional Skills • Interpersonal • Written and Oral Communication • Business and Management • Project Management

  7. Information Professional Skills (Cont.) • Technical (computing) • Information processing/managing • Practical approach/ problem solving • Research/ analytical

  8. Differences between successful and Unsuccessful candidates% of Respondents • Interpersonal skills 63 • Presentation at interview 60 • Oral communication skills 59 • Academic results 48 • leadership 41 • Enthusiasm 41 • Interest in the Organisation 36

  9. Differences between successful and Unsuccessful candidates% of Respondents • Specific desired skills or qualifications 35 • flexibility/ adaptability 33 • All round achievers 30 • Willingness to learn 28 • Written communication skills 20 • Broad based skills 20

  10. Observations: Information Technology Professionals Kennedy observed that IT people • are rude and don't care about users' problems • make users look stupid and treat them like idiots • are poor communicators and can't speak in everyday English • are proud, arrogant, and secretive • encourage mystique about the use of technology

  11. Recommendations- to improve popularity with users Kennedy: • Speak plain English, free of technical jargon • Seek out users' problems proactively • Emphasise the service role of IT • Be prepared to explain things more than once • Be prepared to understand resistance and negotiate where necessary

  12. Recommendations cont- to improve popularity with users Kennedy: • Demonstrate an understanding of the way the business runs to users • Sell ideas to users in a business [not technical] sense

  13. Skills - needed by IT ProfessionalsPhilipson • an increased knowledge of PC systems and applications • communication skills are less of a bonus and more of an imperative • a focus on producing systems that enable the end-user to pretend that the IT professional no longer exists.

  14. IT & T salary trends in Australia • Rose an average 5.1 % in the 12 months to April 2000 • (c.f. general wage increase of 3.6 %, • CPI index rose 2.8 %) • Private sector 6.0 % • Public Sector 3.6 % • Education 2.4 % • Source ACS’2000 Remuneration Survey

  15. IT & T salary trends in Australia

  16. IT & T skills in demand • Database • Windows NT • COBOL • TCP/IP • HTML • SQL • UNIX • Oracle • Visual Basic

  17. IT & T salaries by job function • JOB FUNCTION AVERAGE PACKAGE • Sales & Marketing $164,263 • General Management $142,125 • IT Management $110,462 • Project Management $103,486 • Consulting $102,453 • Systems Management $84,559 • Database Administrator $84,558

  18. IT & T salaries by job function • JOB FUNCTION AVERAGE PACKAGE • Project leader $79,723 • Research & Teaching $79,599 • Research & Dev $78,019 • Analysis & Testing $72,076 • Programmer/Analyst $65,436 • LAN manager $62,354 • Teaching/training $61,408 • Computer Support $61,105

  19. Hourly rates • Consulting $65 - $100 • Project Mgt $65 - $100 • Programmer/Analyst $50 - $65

  20. Hourly rates for Contractors

  21. Programmer Analysts • Most possess skill in a variety of applications • 80 % have skills in 2- 8 major applications • 3 most common skills • SQL • Windows NT • Unix

  22. Programmer Analysts • Pay • COBOL $68,400 pa most • Visual Basic $60,487 pa least

  23. Programmer/Analyst Pay

  24. Job TitlesAIIA web page • Major career streams • Systems Development • Business Analysts, Systems Analysts, Programmers • Operations • Operations Mangers, Operators, Systems Programmers

  25. Job TitlesAIIA web page • Major career streams • User and Technical Support • Marketing and sales reps, Systems Engineers, Technicians and Customer support, User support • Specialist Support • Communications, security admin, Database admin, data analysts

  26. Emerging job areas • Network support, mgt and design • AI and robotics • Applications and Systems Programming • User and Customer support • Software quality mgt • Computer Audit • Project and database mgt

  27. Top IT careers • Java developers and architects • OO programmers and designers • Web designers and managers, TV and broadband creators • Animators and graphic designers • Network engineers and managers • Encryption and security experts • ERP developers and programmers

  28. Median graduate salariesGraduate Careers Council of Australia 1999 survey Field Male Female Dentistry 48,000 42,000 Medicine 45,000 42,000 IT 35,000 35,000 Education 33,000 32,700 Law 31,000 30,000 Art & Design 27,600 26,000 Pharmacy 24,000 24,800

  29. Salary changes with experience

  30. Gender differences in IT workers • For women ranges between 20% - 30% • Generally rose till mid 80’s then fell • UK stats • 1980’s- highest 25% • Fell to 19% in 1993 • Now – between 20 – 22% • ( in general workforce 45%) • Source Pantelli,A. Stack,J. Ramsay,H., Gender and Professional Ethics in the IT Industry Journal of Business Ethics, Oct 1999 pp51-64

  31. IT staffing shortages in Australia Currently around 360,000 people primarily engaged in IT&T activity in Australia. IT&T employees account for 4.2% of the total Australian workforce. The future growth in demand for IT&T skilled people over the next five yearsis expected to be: In 1 year + 31,460 8.7 % increase In 3 years + 89,308 24.8 % In 5 years + 180,190 50.1 % source IT & T Skills survey, June 2000. http://www.ittskills.com.au/publ.htm

  32. Global IT staffing shortages (cont) • Evidence • Weekend work on the rise • 1996 37% • 1998 90% • Reasons • Deregulation of Telecommunications Industry • Y2k • Expansion and Outsourcing • E-commerce and on-line developments • Source Cullen, Egan, Dell

  33. Threat' to IT professionalsGoldsworthy • The Institute of Chartered Accountants has set up an IT chapter and the ASCPA has established an IT area of excellence and are promoting themselves as the 'information managers' of organisations • Engineering departments in universities are offering IT courses • Goldsworthy argues that with Accountants taking a business approach and engineers taking a technical approach, the current IT professional may be 'squeezed' out.

  34. Next Week • Session will be taken by our school’s research librarian, Hilary Luxford.

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