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1. Boundless Lecture Slides Available on the Boundless Teaching Platform Free to share, print, make copies and changes. Get yours at www.boundless.com

2. Using Boundless Presentations Boundless Teaching Platform Boundless empowers educators to engage their students with affordable, customizable textbooks and intuitive teaching tools. The free Boundless Teaching Platform gives educators the ability to customize textbooks in more than 20 subjects that align to hundreds of popular titles. Get started by using high quality Boundless books, or make switching to our platform easier by building from Boundless content pre-organized to match the assigned textbook. This platform gives educators the tools they need to assign readings and assessments, monitor student activity, and lead their classes with pre-made teaching resources. Get started now at: • The Appendix The appendix is for you to use to add depth and breadth to your lectures. You can simply drag and drop slides from the appendix into the main presentation to make for a richer lecture experience. http://boundless.com/teaching-platform • Free to edit, share, and copy Feel free to edit, share, and make as many copies of the Boundless presentations as you like. We encourage you to take these presentations and make them your own. If you have any questions or problems please email: educators@boundless.com Free to share, print, make copies and changes. Get yours at www.boundless.com

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4. Control Process Control Types of Control Bureaucratic and Quality Control Tools and Techniques Financial and Project Management Tools of Control ] Scorecard Management Control Free to share, print, make copies and changes. Get yours at www.boundless.com

5. Managing Control Control(continued) Managing Productivity ] Control Free to share, print, make copies and changes. Get yours at www.boundless.com

6. Control > Control Process Control Process • Setting Objectives and Standards • Measuring Organizational Performance • Analyzing Organizational Performance • Taking Corrective Action Free to share, print, make copies and changes. Get yours at www.boundless.com www.boundless.com/management/textbooks/boundless-management-textbook/control-8/control-process-61/

7. Control > Types of Control Types of Control • Strategic, Tactical, and Operational Control • Feedback, Concurrent Control, and Feedforward • Internal and External Control • Internal and External Free to share, print, make copies and changes. Get yours at www.boundless.com www.boundless.com/management/textbooks/boundless-management-textbook/control-8/types-of-control-62/

8. Control > Bureaucratic and Quality Control Tools and Tech... Bureaucratic and Quality Control Tools and Techniques • Bureaucratic Control • The Quality Control Cycle • Total Quality Management (TQM) • The RATER Model • Total Quality Management Techniques Free to share, print, make copies and changes. Get yours at www.boundless.com www.boundless.com/management/textbooks/boundless-management-textbook/control-8/bureaucratic-and-quality-control-tools-and-techniques-63/

9. Control > Financial and Project Management Tools of Control Financial and Project Management Tools of Control • Gantt Charts • CPM and PERT Charts • Financial and Budgetary Controls • Project Management Audits • Project Management Inventory • Break-Even Analysis • Ratio Analysis Free to share, print, make copies and changes. Get yours at www.boundless.com www.boundless.com/management/textbooks/boundless-management-textbook/control-8/financial-and-project-management-tools-of-control-64/

10. Control > Scorecard Management Scorecard Management • Balanced Scorecards • Visual Scorecards • Scorecard Measurement Free to share, print, make copies and changes. Get yours at www.boundless.com www.boundless.com/management/textbooks/boundless-management-textbook/control-8/scorecard-management-65/

11. Control > Managing Control Managing Control • Elements of Managing Control • Barriers to Managing Control Free to share, print, make copies and changes. Get yours at www.boundless.com www.boundless.com/management/textbooks/boundless-management-textbook/control-8/managing-control-66/

12. Control > Managing Productivity Managing Productivity • Defining Productivity • The Importance of Productivity Free to share, print, make copies and changes. Get yours at www.boundless.com www.boundless.com/management/textbooks/boundless-management-textbook/control-8/managing-productivity-67/

13. Appendix Free to share, print, make copies and changes. Get yours at www.boundless.com

14. Control Key terms • benchmarkWhen a manager compares metrics such as quality, time, and cost across an industry and against competitors. • benchmarkA standard by which something is evaluated or measured. • Best practiceA method or technique that has consistently shown better results than others, and is used as a benchmark. • best practicesA method or technique that has consistently shown results superior to those achieved with other means and so therefore is used as a benchmark. • bureaucracyStructure and regulations in place to control activity. Usually in large organizations and government operations. • concurrentHappening at the same time; simultaneous. • continuous improvementAn ongoing effort to make products, services, or processes better. • controlInfluence or authority over someone or something. • Critical PathIn a CPM diagram, the longest time period that any series of tasks will take. This amount of time becomes the maximum amount of time needed to complete the project. • dichotomiesTwo elements, often mutually exclusive, that stand in juxtaposition to one another. • efficientMaking good, thorough, or careful use of resources; not under- or over-consuming. Making good use of time or energy. • ex-anteLatin for "beforehand" or "in advance of." Free to share, print, make copies and changes. Get yours at www.boundless.com

15. Control • ex-postLatin for "after the fact." • feedbackCritical assessment on information produced. • feedforwardTo respond in advance. • fixed costsBusiness expenses that are not dependent on the level of goods or services produced by the business. They tend to be time-related, such as salaries or rents being paid per month. • Gap AnalysisA tool that helps organizations compare actual performance with potential performance. The thought process is: "Where are we now and where do we want to be?" • Gap AnalysisA tool that helps organizations compare actual performance with potential performance. It answers the question: "Where are we now and where do we want to be?" • hierarchyAn arrangement of items in which the items are represented as being "above," "below," or "at the same level as" in relation to each other. • inputSomething fed into a process with the intention of it shaping or affecting the outputs of that process. • JITJust-in-Time; to perform an operation (usually compiling). • Key Performance IndicatorAn industry term for a type of performance measurement; usually used by an organization to evaluate its success. • locus of controlA theory in personality psychology referring to the extent to which individuals believe that they can effect or dictate how events affect them. • macroeconomicRelating to the entire economy, including growth rate, money and credit, the total amount of goods and services produced, total income earned, the general behavior of prices, and more. Free to share, print, make copies and changes. Get yours at www.boundless.com

16. Control • microeconomicRelating to the decision-making behavior of individual households and firms that must allocate limited resources. Typically, it applies to markets where goods or services are bought and sold. • objectivesThe goals of an organization. • operational planningThe process of linking strategic goals and objectives to tactical goals and objectives. • Pareto AnalysisA statistical technique that is used to select a limited number of tasks that produce significant overall effect. • PDCAThe cycle of Plan-Do-Check-Act, four-step problem solving process typically used in quality control. • performanceThe act of carrying into execution or action; achievement; accomplishment. • problem solvingUsing generic or ad hoc methods, in an orderly manner, to resolve issues. • procureTo acquire or obtain. • productivityThe rate at which goods or services are produced by a standard population of workers. • project managementThe discipline of planning, organizing, securing, managing, leading, and controlling resources to achieve specific goals. • QR CodeBlack modules (square dots) arranged in a square grid on a white background that can be read and processed by an imaging device (such as a camera). • qualityThe degree to which a man-made object or system is free from bugs and flaws, as opposed to scope of functions or quantity of items. Free to share, print, make copies and changes. Get yours at www.boundless.com

17. Control • quality controlA procedure or set of procedures intended to ensure that goods adhere to a defined set of soundness criteria or meet the requirements of the client or customer. • quality controlAn activity, such as inspection or testing, introduced into an industrial or business process to ensure sound processes and products. • ratioA number representing a comparison between two things. • reliabilityThe quality of being dependable or trustworthy. • RFID TagWireless tags with electromagnetic fields to transfer data, for the purposes of automatically identifying and tracking tags attached to objects. • ScarcityAn inadequate amount of something; shortage. • SERVQUALSERVQUAL or the RATER model is a service quality framework. • Six SigmaA process improvement method that focuses on statistical methods to reduce the number of defects in a process. • standardsAny norm, convention, or requirement. • strategic managementThe art and science of formulating, implementing, and evaluating cross-functional decisions that will enable an organization to achieve its objectives. • Strategy MappingAn articulation of organizational perspectives and key goals. • SWOT AnalysisA SWOT analysis (strengths, weaknesses, opportunities, threats) is an exercise undertaken by organizations to understand their current status and assess how to improve. Free to share, print, make copies and changes. Get yours at www.boundless.com

18. Control • tacitNot derived from formal principles of reasoning; based on induction rather than deduction. • throughputThe movement of inputs and outputs through a production process. • TQMTotal Quality Management; a process improvement method that promotes the importance of quality improvement on a continuous basis. • Variance analysisThe difference between a budgeted, planned, or standard amount and the actual amount incurred/sold. This difference can be computed for both costs and revenues. • visionAn ideal or goal toward which one aspires. Free to share, print, make copies and changes. Get yours at www.boundless.com

19. Control Textile manufacturing During the Industrial Revolution, productivity increased with the implementation of the assembly line. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."Textile industry."Public domainhttp://en.wikipedia.org/wiki/Textile_industryView on Boundless.com

20. Control Six Sigma The Six Sigma management philosophy drew inspiration from the quality improvement methodologies of preceding decades, including TQM. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."File:Six sigma-2.svg - Wikipedia, the free encyclopedia."CC BY-SAhttp://en.wikipedia.org/w/index.php?title=File:Six_sigma-2.svg&page=1View on Boundless.com

21. Control Auditing and Communicating to a Project Team When auditing a project, the project manager needs to be clear that the project team does not become suspicious or feel threatened by it. Free to share, print, make copies and changes. Get yours at www.boundless.com Open ClipArt."OpenclipartPresentationAnonymous."Public domainhttp://openclipart.org/people/Anonymous/Anonymous_Presentation.svgView on Boundless.com

22. Control Units on a Tape Measure A balanced scorecard should include specific details, like the units on a tape measure, so that the scorecard can yield useful results. Free to share, print, make copies and changes. Get yours at www.boundless.com Flickr."All sizes | Measuring time | Flickr - Photo Sharing!."CC BY-SAhttp://www.flickr.com/photos/aussiegall/286709039/sizes/o/in/photostream/View on Boundless.com

23. Control Business Objectives A company's objectives help determine what inputs and outputs are needed to achieve company goals. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia."Performance Reference Model."CC BY-SAhttp://commons.wikimedia.org/wiki/File:Performance_Reference_Model.jpgView on Boundless.com

24. Control The balanced scorecard On a standard balanced scorecard each"perspective" reminds the user to articulate attributes necessary for an effective scorecard: the financial perspective, the customer's perspective, innovation, and internal processes, all of which come together to form an organization's vision and strategy. Free to share, print, make copies and changes. Get yours at www.boundless.com Amazon Web Services."Boundless."CC BY-SA 3.0http://s3.amazonaws.com/figures.boundless.com/507b1643e4b04e6a3fb860b5/Slide1.jpgView on Boundless.com

25. Control A visual scorecard The balanced scorecard is primarily a visual tool. Free to share, print, make copies and changes. Get yours at www.boundless.com http://BOUNDLESS."Boundless."CC BY-SA 3.0http://BOUNDLESSView on Boundless.com

26. Control PERT chart A PERT chart shows the timing of a project. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia.CC BY-SAhttp://upload.wikimedia.org/wikipedia/commons/3/37/Pert_chart_colored.svgView on Boundless.com

27. Control PDCA cycle Plan, Do, Check, Act Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."File:PDCA Cycle.svg - Wikipedia, the free encyclopedia."CC BY-SAhttp://en.wikipedia.org/w/index.php?title=File:PDCA_Cycle.svg&page=1View on Boundless.com

28. Control Quality Checking A U.S. Navy Aviation Electrician's Mate performs a maintenance check during the course of his duties. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."EA-6B Prowler maintenance check."CC BY-SAhttp://en.wikipedia.org/wiki/File:EA-6B_Prowler_maintenance_check.jpgView on Boundless.com

29. Control Example of the information feedback process This image shows how data, information, and feedback flow throughout a management strategy. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia."Information Resource Management Strategy."Public domainhttp://commons.wikimedia.org/wiki/File:Information_Resource_Management_Strategy.jpgView on Boundless.com

30. Control Feedback 'Feedback' exists between two parts when each affects the other. (W.R. Ashby, "An introduction to cybernetics", 1956) Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."Simple Feedback 02."CC BY-SAhttp://en.wikipedia.org/wiki/File:Simple_Feedback_02.pngView on Boundless.com

31. Control Delivering Quality Service A book by Valarie Zeithaml, A. Parasuraman, and Leonard Berry Free to share, print, make copies and changes. Get yours at www.boundless.com Open Library."Delivering quality service (Open Library)."Public domainhttp://openlibrary.org/works/OL2972038W/Delivering_quality_serviceView on Boundless.com

32. Control Operating margin formula The operating margin is found by dividing net operating income by total revenue. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."Operating margin."GNU FDLhttp://en.wikipedia.org/wiki/Operating_marginView on Boundless.com

33. Control Gantt chart Gantt charts are used in project management scheduling. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia.CC BY-SAhttp://upload.wikimedia.org/wikipedia/en/7/73/Pert_example_gantt_chart.gifView on Boundless.com

34. Control Business standards Various standards have been developed over time to track business processes. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia."Standards BPM 2009 11."CC BY-SAhttp://commons.wikimedia.org/wiki/File:Standards_BPM_2009_11.jpgView on Boundless.com

35. Control Bureaucratic control An example of a bureaucratic feedback system is the military, with its strict hierarchy and clear chain of command. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."Organizational chart."CC BY-SAhttp://en.wikipedia.org/wiki/File:Organizational_chart.svgView on Boundless.com

36. Control QR code example Above is a description of a QR code, along with the data implications of various visual aspects of the image (which are processed and reported via software). Different components of the code reflect position, alignment, and timing. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."QR Code Example."CC BY-SA 3.0http://upload.wikimedia.org/wikipedia/commons/thumb/1/1d/QR_Code_Structure_Example_3.svg/640px-QR_Code_Structure_Example_3.svg.pngView on Boundless.com

37. Control RFID tree This image illustrates the information flow of RFIDs, which is then streamlined into large data streams for PMs to track. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."RFID Tree."CC BY-SA 3.0http://upload.wikimedia.org/wikipedia/commons/4/47/RFID_search_environment.pngView on Boundless.com

38. Control Productivity Gains Wheat production has increased as the productivity gains improve, particularly since the 1980s. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."Wheat yields in developing countries 1951-2004."Public domainhttp://en.wikipedia.org/wiki/File:Wheat_yields_in_developing_countries_1951-2004.pngView on Boundless.com

39. Control Break-even analysis Break-even points can be determined based on sales and total costs. The point is found at the number of units where loss and sales are equal. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia."CVP-TC-Sales-PL-BEP."Public domainhttp://commons.wikimedia.org/wiki/File:CVP-TC-Sales-PL-BEP.svgView on Boundless.com

40. Control CPM Chart A CPM chart is similar to a PERT chart but includes more detail about the latest and earliest possible times at which each stage of the project must be completed. The earliest possible time (in green) are calculated by determining the earliest start times of all activities on the critical path before that activity. The latest possible times (in blue) are calculated by adding all of the latest possible times of the activities before the critical path. In this CPM chart, the critical path is A-B-C-D-E since that pathway takes the most time to complete of any of the other potential pathways available. The total float time (lime green), or TF, represents the amount of time flexibility a task has between start and end times. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia.CC BY-SAhttp://upload.wikimedia.org/wikipedia/commons/c/cd/SimpleAONwDrag3.pngView on Boundless.com

41. Control Oscillation and feedback Output changes over time, creating room for error in the measurement process. Because there is necessarily a delay between measuring data, analyzing the data and identifying a problem, and ultimately implementing a solution, solutions may be implemented after the problem is no longer relevant (as shown in the graph—output is already improving before the solution for the prior dip in output is implemented). Timely discovery and reporting of measurements helps minimize this problem of delay in information flow. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikipedia."Oscillation and Feedback."CC BY-SA 3.0http://en.wikipedia.org/wiki/Control_(management)View on Boundless.com

42. Control Internal control system This flowchart illustrates how an internal control system can be integrated into the production process: mid-level managers of one department can monitor and QA other departments' output. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia.CC BY-SAhttp://upload.wikimedia.org/wikipedia/commons/6/66/Set-up-roles.pngView on Boundless.com

43. Control Example of management levels The Government Business Reference Model shown here illustrates three levels of control: strategic (purpose), tactical (mechanisms), and operational (operations support). Strategic control includes policy-forming and -enforcing bodies such as the Department of Homeland Security and law enforcement; tactical control includes direct services such as financial assistance and credit and insurance companies; and operational control includes oversight bodies, revenue collection, and resource allocation. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia."Government Business Reference Model."Public domainhttp://commons.wikimedia.org/wiki/File:Government_Business_Reference_Model.jpgView on Boundless.com

44. Control Example Budget Plan Budget plans can be used to project incomes and expenses over the span of several months. Free to share, print, make copies and changes. Get yours at www.boundless.com Wikimedia Commons."Example Budget."CC BY-SA 3.0https://commons.wikimedia.org/wiki/File:Budgetplanatm.JPGView on Boundless.com

45. Control Budgeting Example A budget is essential to tracking and controlling money that is coming in to and being spent on a project. This chart notes estimated receipts and estimated payments, and at the end reflects the balance at the end of the month. Free to share, print, make copies and changes. Get yours at www.boundless.com Google." Google Image Result for http://www.foxstone.com.au/images/accounting/hires/A11_big.jpg."CC BYhttp://www.google.com/imgres?num=10&um=1&hl=en&authuser=0&biw=1275&bih=639&tbm=isch&tbnid=muW-WOTrf-i-vM:&imgrefurl=http://www.foxstone.com.au/accounting-wallchart.html&docid=MCC3bzKL_gFKxM&imgurl=http://www.foxstone.com.au/images/accounting/hires/A11_big.jpg&w=293&h=400&ei=mC-AUOrRG6X20gGHmYCoBQ&zoom=1&iact=rc&dur=220&sig=115949542147496027564&sqi=2&page=1&tbnh=145&tbnw=106&start=0&ndsp=18&ved=1t:429,r:4,s:0,i:95&tx=37&ty=48View on Boundless.com

46. Control Attribution • Boundless Learning."Boundless."CC BY-SA 3.0http://www.boundless.com//management/definition/problem-solving • Wikipedia."Control (management)."CC BY-SA 3.0http://en.wikipedia.org/wiki/Control_(management) • OpenStax CNX."Merrie Barron, PMP, CSM, and Andrew Barron, Project Management Areas of Expertise. September 17, 2013."CC BY 3.0http://cnx.org/content/m31888/latest/ • Boundless Learning."Boundless."CC BY-SA 3.0http://www.boundless.com//management/definition/dichotomies • Wiktionary."tacit."CC BY-SA 3.0http://en.wiktionary.org/wiki/tacit • Wikipedia."Decision making."CC BY-SA 3.0http://en.wikipedia.org/wiki/Decision_making%23Cognitive_styles • Wikipedia."Herbert A.Simon."CC BY-SA 3.0http://en.wikipedia.org/wiki/Herbert_A._Simon%23Study_of_decision-making • Wikipedia."Maslow's hierarchy of needs."CC BY-SA 3.0http://en.wikipedia.org/wiki/Maslow's_hierarchy_of_needs • Wiktionary."qualitative."CC BY-SA 3.0http://en.wiktionary.org/wiki/qualitative • Boundless Learning."Boundless."CC BY-SA 3.0http://www.boundless.com//management/definition/root-cause-analysis--2 • Wikipedia."Control (management)."CC BY-SA 3.0http://en.wikipedia.org/wiki/Control_(management) • Wikipedia."Control (management)."CC BY-SA 3.0http://en.wikipedia.org/wiki/Control_(management) • Wikipedia."Best practice."CC BY-SA 3.0http://en.wikipedia.org/wiki/Best%20practice • Wiktionary."benchmark."CC BY-SA 3.0http://en.wiktionary.org/wiki/benchmark • Wiktionary."performance."CC BY-SA 3.0http://en.wiktionary.org/wiki/performance • Wikipedia."Performance measurement."CC BY-SA 3.0http://en.wikipedia.org/wiki/Performance_measurement%23The_extended_rationale_for_measuring_performance • Wikibooks."Ada Style Guide/Improving Performance."CC BY-SA 3.0http://en.wikibooks.org/wiki/Ada_Style_Guide/Improving_Performance Free to share, print, make copies and changes. Get yours at www.boundless.com

47. Control • Wikipedia."microeconomic."CC BY-SA 3.0http://en.wikipedia.org/wiki/microeconomic • Wiktionary."macroeconomic."CC BY-SA 3.0http://en.wiktionary.org/wiki/macroeconomic • Wiktionary."ratio."CC BY-SA 3.0http://en.wiktionary.org/wiki/ratio • Wikipedia."Productivity."CC BY-SA 3.0http://en.wikipedia.org/wiki/Productivity • Wikipedia."Strategy Mapping."CC BY-SA 3.0http://en.wikipedia.org/wiki/Strategy%20Mapping • Wikipedia."Balanced scorecard."CC BY-SA 3.0http://en.wikipedia.org/wiki/Balanced_scorecard%23Original_design_method • Wikipedia."Operational planning."CC BY-SA 3.0http://en.wikipedia.org/wiki/Operational_planning • Wiktionary."efficient."CC BY-SA 3.0http://en.wiktionary.org/wiki/efficient • Wiktionary."vision."CC BY-SA 3.0http://en.wiktionary.org/wiki/vision • Wikipedia."Management control."CC BY-SA 3.0http://en.wikipedia.org/wiki/Management_control • Wikibooks."Business Intelligence/Understand strategy."CC BY-SA 3.0http://en.wikibooks.org/wiki/Business_Intelligence/Understand_strategy%23Strategic_Management • Wikibooks."Sustainable Business/Marketing."CC BY-SA 3.0http://en.wikibooks.org/wiki/Sustainable_Business/Marketing%23Did_the_tactical_plan_work.3F • Wikipedia."Tactic."CC BY-SA 3.0http://en.wikipedia.org/wiki/Tactic • Wikipedia."Corporate strategy."CC BY-SA 3.0http://en.wikipedia.org/wiki/Corporate_strategy • Wiktionary."quality control."CC BY-SA 3.0http://en.wiktionary.org/wiki/quality_control • Wiktionary."locus of control."CC BY-SA 3.0http://en.wiktionary.org/wiki/locus+of+control • Boundless Learning."Boundless."CC BY-SA 3.0http://www.boundless.com//marketing/definition/quality--2 • Wikipedia."Quality assurance."CC BY-SA 3.0http://en.wikipedia.org/wiki/Quality_assurance • Wikipedia."Quality control."CC BY-SA 3.0http://en.wikipedia.org/wiki/Quality_control Free to share, print, make copies and changes. Get yours at www.boundless.com

48. Control • Wiktionary."quality control."CC BY-SA 3.0http://en.wiktionary.org/wiki/quality_control • Wikipedia."Continuous improvement."CC BY-SA 3.0http://en.wikipedia.org/wiki/Continuous_improvement • Wiktionary."PDCA."CC BY-SA 3.0http://en.wiktionary.org/wiki/PDCA • Wikipedia."Six Sigma."CC BY-SA 3.0http://en.wikipedia.org/wiki/Six_Sigma • Wikipedia."Quality control."CC BY-SA 3.0http://en.wikipedia.org/wiki/Quality_control • Wikipedia."Quality assurance."CC BY-SA 3.0http://en.wikipedia.org/wiki/Quality_assurance • Wikipedia."PDCA."CC BY-SA 3.0http://en.wikipedia.org/wiki/PDCA • Wikipedia."Critical Path."CC BY-SA 3.0http://en.wikipedia.org/wiki/Critical%20Path • Wikipedia."Critical path method."CC BY-SA 3.0http://en.wikipedia.org/wiki/Critical_path_method • Wikipedia."Variance analysis."CC BY-SA 3.0http://en.wikipedia.org/wiki/Variance%20analysis • Wikipedia."Variance analysis (accounting)."CC BY-SA 3.0http://en.wikipedia.org/wiki/Variance_analysis_(accounting) • Wikipedia."Project management."CC BY-SA 3.0http://en.wikipedia.org/wiki/Project_management%23Planning_and_design • Wikipedia."Payback period."CC BY-SA 3.0http://en.wikipedia.org/wiki/Payback_period • Wiktionary."benchmark."CC BY-SA 3.0http://en.wiktionary.org/wiki/benchmark • Wikipedia."Financial ratio."CC BY-SA 3.0http://en.wikipedia.org/wiki/Financial_ratio • Wiktionary."input."CC BY-SA 3.0http://en.wiktionary.org/wiki/input • Wikipedia."productivity."CC BY-SA 3.0http://en.wikipedia.org/wiki/productivity • Wikipedia."Productivity in practice."CC BY-SA 3.0http://en.wikipedia.org/wiki/Productivity_in_practice • Wikipedia."Control in management."CC BY-SA 3.0http://en.wikipedia.org/wiki/Control_in_management Free to share, print, make copies and changes. Get yours at www.boundless.com

49. Control • Wikipedia."Productivity."CC BY-SA 3.0http://en.wikipedia.org/wiki/Productivity • Wikibooks."Managing Groups and Teams/Team Inclusion."CC BY-SA 3.0http://en.wikibooks.org/wiki/Managing_Groups_and_Teams/Team_Inclusion • Wikipedia."Productivity in practice."CC BY-SA 3.0http://en.wikipedia.org/wiki/Productivity_in_practice • Wikipedia."Productivity."CC BY-SA 3.0http://en.wikipedia.org/wiki/Productivity • Wikipedia."Productivity."CC BY-SA 3.0http://en.wikipedia.org/wiki/Productivity • Wikipedia."Best practice."CC BY-SA 3.0http://en.wikipedia.org/wiki/Best%20practice • Wikipedia."Audits."CC BY-SA 3.0http://en.wikipedia.org/wiki/Audits%23Project_management • Wikipedia."Audits."CC BY-SA 3.0http://en.wikipedia.org/wiki/Audits%23Project_management • Wiktionary."fixed costs."CC BY-SA 3.0http://en.wiktionary.org/wiki/fixed_costs • Wikipedia."Break-even (economics)."CC BY-SA 3.0http://en.wikipedia.org/wiki/Break-even_(economics) • Wikipedia."SWOT Analysis."CC BY-SA 3.0http://en.wikipedia.org/wiki/SWOT%20Analysis • Wikipedia."standards."CC BY-SA 3.0http://en.wikipedia.org/wiki/standards • Boundless Learning."Boundless."CC BY-SA 3.0http://www.boundless.com//management/definition/objectives • Wikipedia."Business objectives."CC BY-SA 3.0http://en.wikipedia.org/wiki/Business_objectives • Wiktionary."strategic management."CC BY-SA 3.0http://en.wiktionary.org/wiki/strategic_management • Wikipedia."Key Performance Indicator."CC BY-SA 3.0http://en.wikipedia.org/wiki/Key%20Performance%20Indicator • Wikipedia."Balanced scorecard."CC BY-SA 3.0http://en.wikipedia.org/wiki/Balanced_scorecard • Wikipedia."Just in Time."CC BY-SA 3.0http://en.wikipedia.org/wiki/Just%20in%20Time • Wikipedia."Inventory."CC BY-SA 3.0http://en.wikipedia.org/wiki/Inventory%23Business_inventory Free to share, print, make copies and changes. Get yours at www.boundless.com

50. Control • Wikipedia."Inventory."CC BY-SA 3.0http://en.wikipedia.org/wiki/Inventory%23Business_inventory • Wikipedia."Just in time (business)."CC BY-SA 3.0http://en.wikipedia.org/wiki/Just_in_time_(business) • Boundless Learning."Boundless."CC BY-SA 3.0http://www.boundless.com//management/definition/project-management--2 • Wikipedia."Gantt chart."CC BY-SA 3.0http://en.wikipedia.org/wiki/Gantt_chart • Wiktionary."feedback."CC BY-SA 3.0http://en.wiktionary.org/wiki/feedback • Wiktionary."concurrent."CC BY-SA 3.0http://en.wiktionary.org/wiki/concurrent • Wiktionary."feedforward."CC BY-SA 3.0http://en.wiktionary.org/wiki/feedforward • Wikipedia."Feedforward (management)."CC BY-SA 3.0http://en.wikipedia.org/wiki/Feedforward_(management) • Wikipedia."Feedback."CC BY-SA 3.0http://en.wikipedia.org/wiki/Feedback • Wikipedia."Feedback."CC BY-SA 3.0http://en.wikipedia.org/wiki/Feedback • Wikipedia."Project management."CC BY-SA 3.0http://en.wikipedia.org/wiki/Project_management • Wikipedia."Control (management)."CC BY-SA 3.0http://en.wikipedia.org/wiki/Control_(management) • Wiktionary."bureaucracy."CC BY-SA 3.0http://en.wiktionary.org/wiki/bureaucracy • Wiktionary."hierarchy."CC BY-SA 3.0http://en.wiktionary.org/wiki/hierarchy • Wikipedia."Organizational structure."CC BY-SA 3.0http://en.wikipedia.org/wiki/Organizational_structure%23Bureaucratic_structures • Wikipedia."Hierarchical organization."CC BY-SA 3.0http://en.wikipedia.org/wiki/Hierarchical_organization • Wikipedia."Hierarchy."CC BY-SA 3.0http://en.wikipedia.org/wiki/Hierarchy • Wiktionary."reliability."CC BY-SA 3.0http://en.wiktionary.org/wiki/reliability • Wikipedia."SERVQUAL."CC BY-SA 3.0http://en.wikipedia.org/wiki/SERVQUAL Free to share, print, make copies and changes. Get yours at www.boundless.com