C_C4C14_1811 Exam Dumps

1. SAP C_C4C14_1811 SAP Certified Application Associate - SAP Service Cloud 1811

2. C_C4C14_1811 Exam Dumps

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5. Question NO 1 For registered products, counter readings are recorded in which of the following facets? A. Measurement B. Maintenance plans C. Measurement logs D. Items Answer: C www.dumpspedia.co/C_C4C14_1811-dumps.html

6. Question NO 2 Which of the following objects deliver a default approval process? Note: There are 2 correct answers to this question. A. Visit B. Contract C. Ticket D. Account Answer: A D www.dumpspedia.co/C_C4C14_1811-dumps.html

7. Question NO 3 Why do you create a business role? Note: There are 3 correct answers to this question. A. You want to make custom reports available on the home page B. You want to perform fine-tuning activities C. You want to restrict drop down list values for a specific group of users D. You want to set up a maintenance plan E. You want to standardize system access Answer: A E www.dumpspedia.co/C_C4C14_1811-dumps.html

8. Question NO 4 Which of the following are initial task required to configure SAP Cloud for customer? Note: There are 3 correct answers to this question. A. Set up scoping B. Create extension fields C. Define the organizational structure D. Complete fine-tuning activities Answer: A C D www.dumpspedia.co/C_C4C14_1811-dumps.html

9. Question NO 5 Which of the following functions are provide by the SAP add in for micros of excel? Note: There are 2 correct answer to this question. A. Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE) B. Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheets C. Publish Microsoft Excel workbooks to the Microsoft sharepoint from SAP Cloud for Customer D. Upload Microsoft excel worksbook to SAP Cloud for Customer Answer: C D www.dumpspedia.co/C_C4C14_1811-dumps.html

10. Question NO 6 How do you prepare a ticket distribution rule in SAP Cloud Service? A. Create an assignment release run B. Define a routing rule C. Maintain an activity plan D. Set up Live Activity configuration Answer: B www.dumpspedia.co/C_C4C14_1811-dumps.html

11. Question NO 7 Which of the following components of computer telephony integration (CTI) are delivered by SAP Cloud for Customer? Note: There are 2 correct answers to this question. A. Service request creation B. CTI client adapter C. CTI client server D. Live activity pane Answer: B D www.dumpspedia.co/C_C4C14_1811-dumps.html

12. Question NO 8 What information is determinated from the registered product in a service ticket? Note: there are 2 correct answer to this question. A. Pricing condition B. Maintenance plan C. Warranty information D. Service entitlement Answer: B C www.dumpspedia.co/C_C4C14_1811-dumps.html

13. Question NO 9 How do you enable use of the Resource Scheduler in SAP Cloud for Service? A. Maintain a setting in the item processing types B. Define time types in fine-tuning C. Schedule mass release of assignments D. Activate business configuration in scoping Answer: D www.dumpspedia.co/C_C4C14_1811-dumps.html

14. Question NO 10 Your test tenants have been upgraded. Your production tenants will be upgraded in two weeks. Which activities should be avoided until the production tenant upgrade is complete? Note: There are 2 correct answers to this question. A. Update fine-tuning B. Create business roles C. Request new tenants D. Apply SDK solution Answer: C D www.dumpspedia.co/C_C4C14_1811-dumps.html

15. C_C4C14_1811 Exam Dumps

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