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Understanding the Impact of Tangibles: Creating Effective Work Environments for Employees

In their book "What the World's Greatest Managers Do Differently," Buckingham and Coffman emphasize the importance of creating a supportive workplace. Based on extensive Gallup interviews with over 1 million workers, they identify key employee needs: clear expectations, proper resources, regular recognition, caring supervisors, opportunities for contribution, friendships at work, meaningful missions, peer commitment, personal growth, and the chance to excel. The concept of tangibles serves as a reminder for all staff to encourage students and hold each other accountable, ultimately fostering an environment of positive reinforcement and accountability.

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Understanding the Impact of Tangibles: Creating Effective Work Environments for Employees

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  1. Tangibles Why should we?

  2. “What the Worlds Greatest Managers Do Differently” -- Buckingham & Coffman 2002, GallupInterviews with 1 million workers, 80,000 managers, in 40 companies. Create working environments where employees: • Know what is expected • Have the materials and equipment to do the job correctly • Receive recognition each week for good work • Have a supervisor who cares, and pays attention • Receive encouragement to contribute and improve • Can identify a person at work who is a “best friend” • Feel the mission of the organization makes them feel like their jobs are important • See the people around them committed to doing a good job • Feel like they are learning new things (getting better) • Have the opportunity to do their job well

  3. Why Tangibles? • Reminder to all staff to encourage students • Helps staff be accountable to encourage students • Provides a gross measure of positive statements given • Universal signal to students • To be effective, always tie the school tangible with verbal encouragement • Also consider that tangibles are given for academic, athletic and artistic performances

  4. What do teachers usually give attention to? Cumulative Study of 1st -12th Grades (104 Classrooms): Feedback on Academics: • Rate of Academic Approval = .34 per Minute 20.36 per Hour • Rate of Academic Disapproval = .14 per Minute 7.56 per Hour RATIO: 2.69Positives to 1 Negative for Academic Feedback Feedback on Behavior: • Rate of Behavioral Approval =.03 per minute 1.52 per hour • Rate of Behavioral Disapproval = .32 per minute 19.20 per hour Ratio: 12.63 Negatives to 1 Positive for Behavioral Feedback - White (1975)

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