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Crisis Management

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  1. www.hinesmanagementservices.com Crisis Management

  2. “Between June 9 and June 30, 2001 - 23 days - we removed 56 feet of water from the Bank of America Center basement, including the Central Plant, and reoccupied the building, defying predictions of outside experts that the task would take 6 months. “This event, better than words, defines Hines Management Services.” Cliff Gann Vice President, Operations

  3. Houston, Texas Saturday, June 9, 2001 Tropical Storm Allison

  4. Day One Bank of America Center

  5. All 4 basement levels filled with water.

  6. 56 feet deep

  7. 23,000,000 gallons

  8. $20,000,000 damage

  9. Day 23

  10. "Turn on the Power." Six 34,200-volt transformers are "made hot."

  11. "Start 4,680 tons of chillers."

  12. "Open the building."

  13. Summary • 56 feet deep • 23,000,000 gallons • $20,000,000 • Fully insured • 23 days vs. 6 months

  14. www.hinesmanagementservices.com 050905