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Wireless Restaurant System

Wireless Restaurant System. We will serve you better …. Proposed and prepared by Chin Ping Ming (IT 06122). Current System. Malaysian Delights Ordering interface. Malaysia Delights Network Architecture. Improvement to Current System. Overall Modules (Part 1): Ordering Module Waiters

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Wireless Restaurant System

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  1. Wireless Restaurant System We will serve you better … Proposed and prepared by Chin Ping Ming (IT 06122)

  2. Current System • Malaysian Delights • Ordering interface

  3. Malaysia Delights Network Architecture

  4. Improvementto Current System • Overall Modules (Part 1): • Ordering Module • Waiters • Clients • Queuing Module • Mobile order/checking module

  5. Improvementto Current System • Overall Modules (Part 2): • Payment Module • Kitchen Module • Job Dispatch Module

  6. Improvementto Current System • Overall Modules (Part 3): • Sales Profiles Module • Stock Control Module (Outlet Performance) • Menu Update Module • Customer Information Management module • Setting Module

  7. Order is sent thru Bluetooth to the server Order is sent to kitchen & cashier Waiter Kitchen Cashier What is WRS? • Ordered is sent to kitchen, cashier wirelessly.

  8. Client Kitchen Cashier What is WRS? • Customer pre-order or check restaurant status while on the road. Order is sent thru GPRS to the server Order is sent to kitchen & cashier Users send request to confirm available seats and make reservation

  9. Information is sent over the wireless network K.L. Management Johor What is WRS? • Management able access real-time restaurant information. Penang Get/update Real-Time info from/to all outlets. Wireless Network

  10. Wireless Network Get/update Real-Time info from/to all outlets. Order is sent thru Bluetooth to the network Information is sent over the wireless network • Order is taken • from customer Management Preparing/ Delivery Status sent to network Order is sent thru GPRS to the network Order is sent to kitchen • Order is sent • to cashier Waiter Kitchen Users send request to confirm available seats and make reservation Client Cashier The overview architecture of Wireless Restaurant System

  11. Management Modules • Management View Interface • Update Menu • Sales Profile • Customer Info. • Stock Control • Setting • Technical Support

  12. Management Modules • Update Menu Interface 2 • Main Dishes • Drinks • Today Special • Deserts

  13. Current Dishes Nasi Goreng Kampung Nasi Ayam Mee Hokkien Mee Hailam Chicken Chop Add Edit Delete Quit Management Modules • Update Menu Interface 2 • Add new food/drink • Edit specific food/drink • Delete food/drink • Back to Main Menu

  14. Employee Profiles: ID: Name: Commisssion: Daily order: Performance: Moderate K 01233 Chen RM 76.98 22/09/03 Employee_id Search add edit Quit Management Modules • Sales Profile Interface • Add new employee • Edit employee data • Delete employee • View employee Performance

  15. Management Modules • Stock Control Interface • View Daily Stocks • View Monthly Stock • Print Reports Penang Search Daily Monthly Quit

  16. add modify Quit Management Modules • Customer Management Interface • Add new customer • Edit customer data • Delete customer • View customer preferences Customer Info.: ID: Name: Birth Day: Preferences: Points: C 0782 Chin 04/10/80 details 1055 cust_id Search

  17. Mobile phone users booking module Yes, your request is accepted. Are you sure you want to book? Reply 1 to book, 2 to cancel. OK Wireless Network 1 BOOK 2 14:00 OK OK Thank you for your booking. Your booking Id is: 123. Please come to the restaurant 10 minutes before the booking time. Thank you. OK

  18. Wireless Network Mobile customer preorder module

  19. Wireless Network Mobile customer preorder module

  20. Wireless Network Mobile customer preorder module

  21. Queue module Priority • Preorder customr • Pre book customer • N customer

  22. Prebook customer Preorder customer N customer Queue module Prebook customer N customer SEATS

  23. System Requirement • Hardware requirement A wireless connection enabled pocket pc GPRS to PC connector Bluetooth to PC connector A GPRS enabled mobile phone A computer that serve as a server.

  24. System Requirement • Software requirement Java 2 Platform, Micro Edition (J2ME) Microsoft Mobile Development Kit Microsoft SQL as a database

  25. Why WRS? To implement a complete business solution system • To enhance the management system of a restaurant to make it more efficiency • To have an alternative way for the users to order food or booking seats in a more convenience way. • To widen their market and increase the performance of the company.

  26. Core Value of WRS • MOBILITY • Important functionality for business competitiveness advantage. • GPRS - every party can access the system anytime. - UPS uses GPRS for instant delivery alerts Mobile handheld devices used • users can use the system at anywhere

  27. Core Value of WRS • COST EFFECTIVENESS for business data transaction GPRS – only pay for data sent rather than dial up online 24 hours - save cost in management • FedEx rolling out 40,000 GPRS- enabled devices across its US operation in an attempt to save $20m (£13m) a year

  28. Core Value of WRS For example, 1 customer = 0.5 KB RM 0.005 (Digi) x 0.5 = RM 0.0025/customer RM 0.0025 x 1000 customer = RM 2.5 Internet? Cost??

  29. Return of Investment • serve 1 x more per day (if RM 20 per table and there are 20 tables) RM 20 x 20 x 30 days = RM 12,000 • Able to proceed another 25% of line (if 20 person is in line 25% x 20 =5 person) 5 x RM20 x 30 days = RM 3000

  30. Return of Investment • Cut down on inventory mistake 10 % (exp. Inventory purchases are RM 50,000) RM 50,000 x 10% = RM 5,000 Total ROI = RM 12,000 x 12 = RM144,000 + RM 3,000 x 12 = RM 3,600 + RM 5,000 RM 185,000

  31. Conclusion • business-wise solution system Helpful in management system Gain competitiveness advantage • Market valuable Restaurant Market in Malaysia is wide Still uncommon but it is market valuable.

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