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Project Report Presentation on. “TO STUDY THE FINANCIAL SERVICES OF HDFC BANK LTD. IN CHANDRAPUR”. Presented by. MBA ( Finance). INTRODUCTION. “Housing Development Finance Corporation Limited”. Incorporated in August 1994

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mba finance

Project Report Presentation on


Presented by

MBA (Finance)


“Housing Development Finance Corporation Limited”

  • Incorporated in August 1994
  • Currently has an nationwide network of 2,544 Branches and 9,709 ATM's in 1,399 Indian towns and cities.
  • first to receive an 'in principle' approval from the Reserve Bank of India (RBI) to set up a bank in the private sector

Objectives of Study

  • To know about the Banking industry
  • To study the Banking services provide by HDFC Bank ltd.
  • To get a practical knowledge of Banking service
  • To get some knowledge about debit card, credit card, phone-banking & net-banking.

Scope & Limitation of Study

  • The approach to the study has been made from the point of view of individual
  • The study has been undertaken mainly to measure the performance of different services
  • Limitation was paucity of time.
  • Limitation was Concentrating on the happenings on specific branch

Hypothesis of Study

  • Financial Services Provided by HDFC Bank is “World Class”
  • Costumersneeds and supply of services are equal. In other word Customers make satisfied by providing good Services
  • Assuming that provided services are Expensive, as it is Top Class Pvt. bank.
services provided by bank


Services Provided by Bank…
  • Wholesale Banking Services
  • Retail Banking Services
  • Treasury Bank Services
services provided by bank1


Services Provided by Bank…
  • Wholesale Banking Services
  • Working Capital Finance
  • Trade Services
  • Transactional services
  • Cash management
  • vendor and distributor finance
  • supply chain management

To large, blue-chip manufacturing companies in the Indian corporate to small & mid-sized corporate and agric-based businesses

services provided by bank2


Services Provided by Bank…
  • Retail Banking Services
  • Banking Services.
  • Loan Services
  • De-mat Services
  • ATM’s
  • Phone Banking
  • Net Banking
  • Mobile Banking

To Individual , Company , HUF , Proprietor , NRI’s

retail banking services


Retail Banking Services
  • Accounts & Deposits.
  • Saving Accounts
  • Salary Accounts
  • Currents Accounts
  • Deposits Accounts
  • Demat Accounts
  • Rural Accounts
  • Loans
  • Personal Loans
  • Home Loans
  • Car Loans
  • Two Wheeler Loan
  • Loans Agst. Assets.
  • Educational Loans
  • Rural Loans
  • Cards
  • Debit Card
  • Credit Card
  • Prepaid Card
  • Reward Cared
services provided by bank3


Services Provided by Bank…
  • Treasury Services
  • Foreign Exchange
  • Derivatives
  • Money Market
  • Debt Securities
  • Equities

The Treasury business is responsible for managing the returns and market risk on this investment portfolio.



  • People Don’t Like to Pay More for Value added Service
  • People Delighted when they get High services @ Cheap rate.
  • People Expect more and Pay less
  • World Class services are only dependant on Specific Metro city Branches/Cities
  • Untapped Rural Market
  • Services are same like all Banks but Service Standard differs
  • Service rate are High compare to Public Banks
  • Some Costumers are dissatisfied for hidden Bank Charges