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7765X Braindumps

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7765X Braindumps

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  1. Avaya 7765X Avaya Workforce Optimization Select Implementation and Support Exam

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  5. Question NO 1, What are three ways to assign eLearning courses/quizzes? (Choose three.) Interaction playback Learn>Library Management Coaching Evaluation Answer: B, C, E www.dumpspedia.com/7765X-dumps-questions.html

  6. Question NO 2, What are two options for agents/supervisors when they disagree with an evaluation score? (Choose two.) They can decline the evaluation. They can appeal the evaluation They can escalate it with the superior. They can click on the disagree button in the evaluation view mode. Answer: B, D www.dumpspedia.com/7765X-dumps-questions.html

  7. Question NO 3, In Employee Manager, which Bulk Action is not possible? A. Bulk Change the Supervisor Association B. Bulk Change of Privileges C. Bulk Change of Queue Association D. Bulk Change the Recording Configuration Answer: B www.dumpspedia.com/7765X-dumps-questions.html

  8. Question NO 4, When an Interection is Flagged for QA, where can the QA Analyst see this interaction? Plans Evaluate > My Assignments Adhoc Evaluations View Evaluations Distribution Pool Answer: E www.dumpspedia.com/7765X-dumps-questions.html

  9. Question NO 5, In which two ways can you tag additional meta-data information with a call that is being handled by Agents, without any third-party integration? (Choose two.) by utilizing the API calls provided by a third party by using Desktop Monitor > Learning Console by manually entering into MS Excel and import back into application by managing the Tags feature in the application Answer: A, B www.dumpspedia.com/7765X-dumps-questions.html

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