1 / 15

Operations Management

Operations Management. Organization Three Legged Stool. Finance Operations Marketing. Operations Management. Management of systems Management of processes For the creation of goods and/or services. Function of Operations. Transform or convert inputs to outputs Inputs People Materials

adli
Download Presentation

Operations Management

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Operations Management

  2. Organization Three Legged Stool • Finance • Operations • Marketing

  3. Operations Management • Management of systems • Management of processes For the creation of goods and/or services

  4. Function of Operations • Transform or convert inputs to outputs • Inputs • People Materials • Tools & machines • Energy Information • Finances Time

  5. Transformation • Conversion of inputs to desired output • “Value added” process • Measurement is the dollar • Value added is greater than cost

  6. Goods vs. Services • Production of goods results in an object with mass • Service delivery implies an act

  7. Is it a Good or Service • Degree of customer contact • Uniformity of input • Uniformity of output • Labor Content of job • Measurement of productivity • Production and delivery • Quality assurance • Amount of inventory

  8. Scope of Operations Management • Forecasting • Capacity planning • Scheduling

  9. Scope of Operations Management • Managing inventories • Assuring quality • Motivating and training employees • Locating facilities

  10. Operation Function • All activities directly related to: • Producing Goods • Providing Services

  11. Decisions • Guidance by decision making • Design of system • Operation of system

  12. In addition • Purchasing • Industrial Engineering • Distribution • Maintenance

  13. At the Core • Operations is the reason for existence • Additional functions are supporting • Finance—Marketing • Half of all employees in Nation work in operations

  14. Why Study Operations Mgmt? • Organizations operate most efficiently when all functions work together • Requires an understanding of individual role and the role’s or functions of others

  15. Leads to: • Exchange of information • Cooperative decision making • Stronger Organization = Success

More Related