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A X IS @ WORK – Report Summary and Samples

A X IS @ WORK – Report Summary and Samples. July 2012. Table of Contents. Manage Supplier Contracts : Monitor usage of preferred suppliers by supplier type Identify overall savings for Amex or Client Negotiated rates to prove saving achieved through travel program.

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A X IS @ WORK – Report Summary and Samples

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  1. AXIS @ WORK – Report Summary and Samples July 2012

  2. Table of Contents Manage Supplier Contracts : • Monitor usage of preferred suppliers by supplier type • Identify overall savings for Amex or Client Negotiated rates to prove saving achieved through travel program • Monitor negotiated air, car and hotel suppliers. • Analyze overall company spend and trends • Assess cost savings from booking online

  3. Table of Contents Interactive Booking Effectiveness Reports: • Identify the number and type of calls made to service centers to aid in predicting staffing needs and determining if client education is required to further adopt online usage • Identify which travelers contact agents and what changes are made to PNRs • Predict resource staffing needs based on call volumes

  4. Table of Contents • Negotiate Preferred Supplier Contracts : • Ensure there are contracts in key market pairs/cities • Confirm contracts exist for top market pairs/cities • Analyze air spend and carrier usage by market or O&D • Analyze car and hotel spend and supplier usage by city

  5. Table of Contents • Assess Program Policy: • Evaluate and monitor compliance with travel policy, per traveler or company-wide in multiple categories to continue striving for improved results • Assess company policy compliance in the following areas: • Advanced purchase behavior • Class of service • Hotel opportunity • Reason codes • Refunds

  6. Air Savings Detail • Manage Supplier Contracts

  7. Air Savings Summary • Manage Supplier Contracts

  8. Car Rental Savings Detail • Manage Supplier Contracts

  9. Car Rental Savings Summary • Manage Supplier Contracts

  10. Fee Allocator Detail • Manage Supplier Contracts

  11. Hotel Savings Detail • Manage Supplier Contracts

  12. Hotel Savings Summary • Manage Supplier Contracts

  13. Online vs Offline Savings Summary • Manage Supplier Contracts

  14. Travel Summary • Manage Supplier Contracts

  15. Call Detail Report • Interactive Booking Effectiveness

  16. Call Summary Report • Interactive Booking Effectiveness

  17. Reject Detail Report • Interactive Booking Effectiveness

  18. Reject Summary Report • Interactive Booking Effectiveness

  19. Transaction Touch Report • Interactive Booking Effectiveness

  20. Airline Share by Market Pair Summary • Negotiate Preferred Supplier Contracts

  21. Car Rental by City Detail • Negotiate Preferred Supplier Contracts

  22. Car Rental by City Summary • Negotiate Preferred Supplier Contracts

  23. Carrier Summary by O&D Market Share • Negotiate Preferred Supplier Contracts

  24. Carrier Summary by Spend • Negotiate Preferred Supplier Contracts

  25. Hotel Chain by City Detail • Negotiate Preferred Supplier Contracts

  26. Hotel Chain by City Summary • Negotiate Preferred Supplier Contracts

  27. Advance Purchase Detail • Assess Program Policy

  28. Advance Purchase Summary • Assess Program Policy

  29. Class of Service Detail • Assess Program Policy

  30. Class of Service Summary • Assess Program Policy

  31. GHG Emission Detail • Assess Program Policy * Source of emission factors and flight distance definitions: Greenhouse Gas Protocol Initiative – calculations tools for calculating CO2 emissions for business travel. http://www.ghgprotocal.org/calculation-tools/all-tools. GHG Protocol tool conversion factors are based on Emission Factors for short haul and long haul flights provided by UK DEFRA (Table 9, Annexes to Guidelines for Company Reporting on Greenhouse Gas Emissions, updated July 2005 – http://www.defra.gov.uk/environment)

  32. Lost Hotel Opportunity Detail • Assess Program Policy

  33. Lost Hotel Opportunity Summary • Assess Program Policy

  34. Non-Refundable Usage Detail • Assess Program Policy

  35. Non-Refundable Usage Summary • Assess Program Policy

  36. Online Adoption Detail • Assess Program Policy

  37. Online Adoption Summary • Assess Program Policy

  38. Reason Code Detail • Assess Program Policy

  39. Reason Code Summary • Assess Program Policy

  40. Refund Detail • Assess Program Policy

  41. Travel Destination Detail • Assess Program Policy

  42. Travel Destination Summary • Assess Program Policy

  43. Traveler Activity Summary • Assess Program Policy

  44. Trip Detail • Assess Program Policy

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