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WWW.CHANDE.COM

WWW.CHANDE.COM. What is C HANDE C ustom R esources P rogram (CCRP)?. A pool of technical resources Man hour services are used via a point rate system Resource are availability upon request Allows customer base to budget external resources in advance Offers customers several added values.

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WWW.CHANDE.COM

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  1. WWW.CHANDE.COM

  2. What is CHANDE Custom Resources Program (CCRP)? • A pool of technical resources • Man hour services are used via a point rate system • Resource are availability upon request • Allows customer base to budget external resources in advance • Offers customers several added values

  3. System Administrator For NT For UNIX DBA For SQL For Oracle Project Manager Hardware Technician Technical Account Manager Security Consultant Help Desk Level I Level II System Engineer LAN WAN What are the pool of technical resources?

  4. System Engineer LAN = 1.75 WAN = 1.95 System Admin. NT = 1.75 UNIX = 1.95 DBA SQL = 2.15 Oracle = 2.5 Project Manager = 2.0 Tech. Acct. Mgr. = 1.0 Security Consultant = 2.0 Help Desk Level I = 0.75 Level II = 1.15 What is the man hour CCRP point rate system?For each man hour resource points are assigned as follows:

  5. What is the man hour CCRP point rate system? (cont.) • An examples: • Company “A” invests $30,000; receives 300 points. • Need the following resources • Technical Account Mgr for 50 man hours • 50 x 1.0 = 50 points used • DBA with SQL skills for 35 hours • 35 x 2.15 = 75.25 points • Project Manager for 70 man hours • 70 x 2.0 = 140 points • Points used 140+75.25+ 50 = 265.25 • Available points = 300–265.25 = 34.75

  6. How are resource available upon request? • CHANDE has a pool of talented resources available to our customer base • Engineers/Programmers/Staff employees are leveraged from other accounts • Each resource can only be share with 2 or 3 accounts • Unless opportunity justifies for dedicated resources

  7. What are the advantages to allocate CHANDE resources in advance? • Pool of resources can be allocated in any denominations • Dollars invested to this pool can be used in any way • Allows our customer base to better budget for external resources • Talented IT resources available instantly

  8. What are the added values for CCRP CHANDE Customers? • Talented resources available at your fingertips • Do not have to decide up front the type of resources needed for a project • A variety of ready resources available as an extension to customer IT resources • Variety of resource available at your fingertips • Additional cost savings: • single point of contact • less overhead to customers • do not have to find resources • use resource only when required • more points obtained greater the point discount

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