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2011 ACRH Annual Meeting

2011 ACRH Annual Meeting. ACRH 2011 Year in Review. Lori LaConta Past President . Review 2011 Objectives. New Website. Increase Membership. Deliver Quality Programs. Build Partnerships. Stable Finances. New Website Launched. www.acrhouston.org. Membership 2002 to 2011.

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2011 ACRH Annual Meeting

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  1. 2011 ACRH Annual Meeting

  2. ACRH 2011 Year in Review Lori LaConta Past President

  3. Review 2011 Objectives • New Website • Increase Membership • Deliver Quality Programs • Build Partnerships • Stable Finances

  4. New Website Launched www.acrhouston.org

  5. Membership 2002 to 2011

  6. Survey Results - Members 54 Responses

  7. Programs ACRH Chapter Meeting: How to Develop a Mediation Practice, 3.1.11 ACRH and EEOC at Thurgood Marshall School of Law, 3.9.11 Advanced Mediator Skills Seminar and ACRH Chapter Meeting: A Special Evening with Kenneth Cloke, 4.13.11 ACRH Chapter Meeting: Mediator Ethics: Up Close and Personal, 5.11.11 The World of Conflict Management Coaching: Exploring What it Means for Mediators and Their Businesses, 7.7.11 ACRH Chapter Meeting: The Business and Practice of Elder Mediation, 9.13.11

  8. Developing a Mediation PracticeDick Myers ACRH Chapter Meeting, 3.1.2011 How to Develop a Mediation Practice Dick Myers, Small Business Consultants • Developing a website to promote business • Enhancing internet marketing

  9. Workplace ADRJoe Bontkeand Jennifer Ortiz, EEOC ACRH and EEOC at Thurgood Marshall Law School, 3.9.2011 How Mediation Effectively Addresses Workplace Conflict and Resolves Disputes”- Joe Bontke, Jennifer Ortiz, Lori LaConta • Workplace Conflict • Employment ADR • EEOC Houston's ADR Program success

  10. Advanced Training with Kenneth Cloke ACRH and the Harris County Dispute Resolution Center Advanced Mediator Skills Training, 4.13.2011 • Exploring internal and external “frontiers of conflict resolution” • Identify and implement techniques for dealing with mediations that fall apart disastrously • Creating more opportunities for mediations to come together miraculously

  11. A Special Evening with Kenneth Cloke ACRH Chapter Meeting Dinner, 4.13.2011 Our responsibility as global citizens for the environmental, social, economic and political conflicts occurring around us.

  12. Mediator Ethics with John Kenyon ACRH Chapter Meeting, 5.11.2011 Mediator Ethics Workshop: Close and Personal “Why I Mediate”: Practicing Mediation beyond codes of conduct

  13. Mediator Ethics with John Kenyon ACRH Chapter Meeting, 5.11.2011 Mediator Ethics Workshop: Close and Personal

  14. ACRH’s First Webinar!:Conflict Coaching with Pattie Porter ACRH Webinar, 7.7.2011 “The World of Conflict Management Coaching: Exploring What it Means for Mediators and Their Businesses” Pattie Porter, LCSW, Conflict Connections, Inc. • Educating mediators about the coaching world, defining both coaching principles and a conflict coaching model • Mediators learned various ways conflict coaching can be utilized as a resource in their mediation practices • Explore what it means to become a conflict coach to expand their business services

  15. Elder Mediation with Barbara Manousso ACRH Chapter Meeting, 9.13.2011 “The Business and Practice of Elder Mediation” Barbara Manousso, PhD, Manousso Mediation

  16. Survey Results – Programs

  17. Review 2011 Objectives • New Website • Increase Membership • Deliver Quality Programs • Build Partnerships • Stable Finances

  18. ACRH 2012 – Where Next? John Kenyon President

  19. Mission Statement A professional organization dedicated to the practice and public understanding of conflict resolution

  20. Practice • Put Ourselves into Stressful Situations • Deal with Difficult Issues • Help People Not at Their Best • Often For No Money • Little Appreciation

  21. Building Our Organization Vision Programs Partners Presence Membership

  22. Programs • What events? Programs

  23. Survey Results - Topics

  24. Survey Results - Format

  25. Survey Results – Day/Time Preference

  26. Survey Results • Most important factor – Topic / Speaker • Programs were very good. Would like to see more next year....especially the advanced mediator trainings. • Kenneth Cloke presentation was fantastic • William Ury Jennifer Kresge - brain science • Being able to get CEUs Free dinner meetings • Programs …last few years are of little interest to me as my practice is oriented to business, real estate and HR disputes • Offer a makeup/video session Announce programs further in advance • How to make contacts for expanding one's services

  27. Programs • Your Board can put on events to provide • Advanced Skills Training • Certification, CLEs, CPUs • Networking & Mentoring • You can help • Coordinating one event • Maintaining our calendar Programs

  28. Partners • Which Partners? • Texas Association of Mediators Conference • Woodlands 25th & 25th Feb • International • Ombudsman • Association • Houston • 13th to 18th April Partners

  29. Partners Dispute Resolution Centers Federal Mediation & Conciliation Service A. A. White Dispute Resolution Center Frank Evans Center for Conflict Resolution Better Business Bureau Houston Bar ADR Section International Ombudsman Association Institute for Sustainable Peace Texas Bar ADR Section Labor Employment Relations Association Association of Attorney Mediators Texas Association of Mediators Society for Human Resource Management Partners Equal Employment Opportunities Commission National Association for Community Mediation Houston Association for Marriage and Family Therapy

  30. Partners • Your Board can build partnerships by • Strengthening existing contacts • Scheduling joint programs • Developing shared objectives • You can help by • Becoming our contact • Building the data-base • Developing materials Partners

  31. Presence 250 Thousand Companies 2.5 Million Employees $ 400 Billion GDP 6 Million People Presence

  32. Presence • Your Board can increase our presence by • Spending money on our Web capability • Developing a marketing strategy • Planning events for Conflict Resolution day • You can help by • Generating content for Website • Articles for our members • Information for the public • Blogging Presence

  33. Building Our Organization - 2012 Programs Partners Presence Membership

  34. 2012 Objectives • Quality Programs • Increased • Web Presence • Working • Partnerships • Effective Organization • Marketing Strategy

  35. 2012 Objectives Vision • Increased • Web Presence • Quality Programs • Working • Partnerships • Increased • Web Presence • Quality Programs • Working • Partnerships • Effective Organization • Marketing Strategy • Effective Organization • Marketing Strategy

  36. Mission Statement A professional organization dedicated to the practice and public understanding of conflict resolution Our mission is what we do best every day

  37. Vision Statement ? Our vision is what the future looks like

  38. 2011 ACRH Annual Meeting Many thanks!

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