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Microsoft Dynamics AX 2012. Operations 2.0 and Process Entrepreneurship. Fostering Innovation on a Global Scale Enabling process entrepreneurship is a key mandate. 66% of CEOs believe their organizations need to introduce fundamental/radical changes in the next 2 years.

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microsoft dynamics ax 2012

Microsoft Dynamics AX 2012

Operations 2.0 and Process Entrepreneurship

slide2

Fostering Innovation on a Global ScaleEnabling process entrepreneurship is a key mandate

  • 66% of CEOs believe their organizations need to introduce fundamental/radical changes in the next 2 years

“Products and services can be copied. Our business processes and our business models are our differentiators.”

CEO – Global Enterprise

Flexibility to rapidly implement innovation is a key enabler

Productivity innovation is needed now more than ever

Business process entrepreneurship is a key competitive advantage

dynamic business operations
Dynamic Business Operations

Today’s enterprise software challenges

  • Legacy systems at Corporate/HQ designed pre-Y2K and unable to keep pace
  • Local operations need to innovate quickly to respond to dynamic market conditions
  • Workers have difficulty managing structured and unstructured data to deal with process exceptions.
  • IT backlog is driving need to “rationalize, modernize, simplify, standardize and for ongoing governance”
  • With consumerization of IT, employee productivity needs to be supported by devices and social networking technologies
  • “A recent survey found that the majority of end users (60 percent) find enterprise applications somewhat difficult, very difficult or almost impossible to use, hampering employee productivity.” ­­­CIO Magazine, 2008
slide4

Process Standardization vs. Process Entrepreneurship

  • A balancing act

Corporate Headquarters

Standardized global processes

Corporate Headquarters

Manufacturing

Market-differentiated products/services operations

Retail

Market-differentiated products/services operations

Manufacturing

Retail

Process Standardization

Process Entrepreneurship

  • 80% of users
  • Roles: schedulers, buyers, operators, QA managers, etc.
  • 20% of users
  • Roles: finance, planners, corporate buyers
  • 80% of users
  • Roles: store managers, associates, stockers, tellers, etc.

Process Entrepreneurship

dynamic businesses requires a paradigm shift for enterprise solutions
Dynamic Businesses Requires a Paradigm ShiftFor enterprise solutions

Operations 2.0

Customer-/demand- driven operations

Global visibility

Local agility

Multi-enterprise collaboration

User-centric interfaces

Community-driven process innovation and standardization

Dynamic

multi-enterprise

collaboration

Dynamic

multi-site

collaboration

Static

standardized

workflows

Dynamism of Customer/Market Demands

Operations 1.0

Complexity of Product/Service Operations

Global standardized products/ services

Market differentiated

products/services

Joint value creation of customer-driven

products/services

microsoft operations management platform the path to operations 2 0
Microsoft Operations Management PlatformThe path to Operations 2.0

Global, Market-Specific, Ad hoc

  • PROCESS
  • Shared corporate processes
  • Optimized local operations with Operational ERP
  • Agile process entrepreneurship
  • ECOSYSTEM
  • Connected ecosystem/virtual organization
  • Multi-enterprise collaboration
  • Simplified regulatory compliance

Customers, Suppliers, Contractors

ECOSYSTEMS

PROCESSES

Engaged and

Empowered Workforce

Market-Differentiated

Products/Services

Operations Intelligence | Operations Process Management | Operational ERP

Joint Value

Creation

ROI

Role-based Productivity, Social Innovation

On-premise |Online

PEOPLE

Vertical Partner Solutions

  • PEOPLE
  • Easy to use
  • Minimal training
  • Collaborate on standardized and ad-hocprocesses
  • Enterprise social networking
  • PLATFORM
  • Common technology stack
  • Agile business platform
  • BI tools for everybody
  • Partner ecosystem (same platform)
  • IT efficiency
slide7
Achieving Global Visibility and Local EntrepreneurshipThe Microsoft Operations Management Platform at Work

Administrative ERP

Operations Management

CORPORATE HQ SYSTEMS

Partner-hosted

Microsoft Dynamics AX

Microsoft Partner Solutions

Operations Management

MANUFACTURING

Microsoft Partner Solutions

DIVISION

Operations Management

Operations Management

SUBSIDIARY

DISTRIBUTION

Microsoft Partner Solutions

Microsoft Partner Solutions

Global Standards

Operations Management in the Cloud

Market-differentiated

Products & Services

Vertical Partner Solutions

Entrepreneurship and

Role-based Productivity

wrap up microsoft operations management platform
Wrap Up: Microsoft Operations Management Platform

Balancing process standardization and process entrepreneurship with a single platform

People

Processes

Ecosystem

  • Easy to use
  • Social networking with business control
  • Enhances productivity
  • Minimal training
  • Meets local requirements
  • Enforce global standards
  • Enable local process entrepreneurship
  • Operations intelligence
  • Multi-enterprise
  • Ad-hoc collaboration
  • Connected stakeholders
  • Rationalized and simplified processes and systems
  • IT efficiency
  • Global partner network
for more information
For More Information

For white papers and other materials:

  • Contact:

Chuck Stahl

Practice Leader, Microsoft Dynamics AX

cstahl@elogicgroup.com

(585) 506-4526