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Chamber of Commerce of Milan

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  1. Chamber of Commerce of Milan Milano, March 25th 2003 Dott. Fabio Bentivegna Chief Executive Area eBusiness

  2. Outlook of Lombardy- The Industrial Clusters- Milan Chamber of Commerce- Promos

  3. Outlook of Lombardy

  4. Economic outlook UNEMPLOYMENT 4,1% (11,4% in Italy) INHABITANTS 9.000.000 (15,6% of Italian population) WORKING FORCE 4.112.000 (18.5% of total population) PRODUCTIVITY 1st Region in Italy (20% of Italian GDP; 4% of European GDP) IMPORT 97 Billion Euros (40% of Italian import) EXPORT 77 Billion Euros (30% of Italian export) (data 2001)

  5. Economic & industrial outlook Annual GDP per capita: 25.000 Euros 29,7% more than the national average Annual average consumption: 17.000 Euros 11,5% more than the national average Annual bank deposits per capita: 15.000 Euros 57,5% more than the national average (8.680 Euro) (ISTAT 2001)

  6. Economic and financial outlook 740.000 active firms (318.000 in Milan) It means: - 28,8 active firms in each Kmq - 81,4 active firms for any 1000 inhabitants 32% Industry 8% Agriculture 60% Services 15,5% of national firms (INFOCAMERE 2001)

  7. Firms dimension in Lombardy 97% of firms operate with less than 20 employees (average 5,5) (ISTAT 1998)

  8. Commercial interchange (ISTAT 2001)

  9. The Industrial Clusters

  10. The industrial clusters in Lombardy PRODUCTIVE SPECIALIZATION Food Poligraphic and paper Chemicals, rubber and plastic Mechanic Goldsmith’s, musical instruments, toys Leather, shoes Household Textile, clothing

  11. The industrial clusters in Lombardy Surface 3.800 Km2 (16% of Lombardy territory) Inhabitants 2.145.000 (23% of Lombardy population) Municipalities 269 (1.546 in Lombardy region) Active firms 160.000 (21,6% of Lombardy total) Employees 790.000 (19,2 % of Lombardy total) (ASPO 1998 - ISTAT 2000)

  12. Direct and indirect effects of the cluster economy - Growth of the economy - Creation of diffused aggregate value - Inducing new activities - Development of linked firms - Provision of goods and services - Utilization of products - Diffusion of business culture - Technology - Management - Growth of the human capital - Infrastructure growth

  13. Milan Chamber of Commerce

  14. Milan Chamber of Commerce Autonomous entity of public law Functions as a link between State and firms Provides registration and certification for all the firms Promotes commercial interests at local level strengthening economic development

  15. Milan Chamber of Commerce Annual budget of 102,2 million Euros 326.000 Registered active firms 900 Employees 8 Special Agencies 1 Headquarter 9 Peripherial Centers

  16. Milan Chamber of Commerce c.Ca 900 employees: 516 employed in the Chamber of Commerce 42% Men – 58% Women Service Age 0-5 33% 5-10 16% 10-20 24% 20-30 15% more than 30 12% 380 employed in the special agencies

  17. Structure COUNCIL PRESIDENT GIUNTA PRESIDENT GABINETTO GENERAL SECRETARY DIRECTION COMITEE HUMAN RESOURCES AND ORGANISATION Secretariat Organs DIRECTION GABINETTO RESOURCES AND PATRIMONY PLANNING AND COMNICATION CENTRAL MANAGEMENT CONTROL CENTRAL DIRECTION ENTERPRISES BUSINESS DEVELOPMENT CENTRAL DIRECTION ADMINISISTRATION FOR ENTERPRISES REGISTRO IMPRESE MARKET RULEMENT ECONOMICALSTUDIES DECENTRALIZATION TRAINING CREDIT AND INNOVATION INTERNATIONAL ACTIVITIES TERRITORY AND INFRASTRUCTURES

  18. COUNCIL: 32 Members representing the most important economical associations – Political And Strategic Function GIUNTA: 10 Members representing the most important economical sectors – Government Function President: Individual Organ and Legal Representative Central Management Control: 3 + 2 Members – Control Function General Secretary: Head of Administration and Chief of Human Resources – Executive Function Direction: Coordination and managing function Structure

  19. Missions & Services Registration & certification Self-regulated market Promotion and development of the economic system in the domestic and International market Innovation Transfer

  20. With the aim of supporting and promoting market activities, the Chamber of Commerce has instituted different Special Agencies focused in developing specific sectors and companies. SPECIAL AGENCIES

  21. SPECIAL AGENCIES FORMAPER OSMI TRAINING Transparency of Real Estate Market CAMERA ARBITRALE PROMOS CHAMBER OF COMMERCE OF MILAN Market Arbitration International Activities EUROINFOCENTRE Quality Certification CISGEM EUROPE Information Technologies Quality and Promotion: Agriculture CEDCAMERA AGRITEAM

  22. The Chamber of Commerce in Europe BIG CHAMBER CLUB (AMSTERDAM, FRANKFURT, MADRID, MILANO, PARIS) ITALIAN CHAMBER OF COMMERCE UNION National Union BRUXELLES OFFICE REGIONAL UNIONS CHAMBER OF COMMERCE OF MILAN PROMOS DESKS IN THE WORLD

  23. Promos Special Agency of the Milan Chamber of Commerce for International Activities

  24. Promotes SMEs system in the international market through: • • Information • Assistance • Promotion • Access to financial resources • • Technological innovation

  25. The network of alliances • Ministries • Lombardy Region • Italian Chambers of Commerce abroad • Banks • Lombard Chambers of Commerce Foreign Centre • Entrepreneurial Associations • Embassies and Trade Offices • Foreign Chambers of Commerce in Milan • European Union • International Financing Agencies • Export Consortia • Milan Fair • ICE

  26. The Promos networkin the world • KAZAKHSTAN • ROMANIA • TAIWAN • CHINA • TUNISIA • BELARUS • BOSNIA • SOUTH KOREA • ESTONIA • LATVIA • LITHUANIA • MOLDOVA • POLAND • TURKEY • UKRAINE • FRANCE • BRAZIL • CANADA • EGYPT • JAPAN • INDIA • MEXICO • CZECH REPUBLIC • RUSSIA • HUNGARY • URUGUAY • USA • ARGENTINA • CHILE • CUBA • GERMANY

  27. Five years ago Promos, in partnership with the Chamber of Commerce, started to experiment Internet Solutions to assist SME’s on international business. Among the most successful projects: E-Business&Web Marketing for International Activities www.infoexport.it www.artisanexpo.it www.eb2.it www.vbm.it

  28. The new Promos Internet project are basically focused on: Interactive Helpdesk Systems Better Interaction with Companies Videoconference Systems Personalised Services: es. ecommerce, e-consulting ecc. Smart Card Spreading Systems to reproduce off-line activities Via Internet Certification Researches on International Databases Guidelines

  29. Promos is following four different lines of fund raising Companies contribution for services National and regional financing European Community programs World Bank co-operation projects Financing

  30. To develop our Internet Project we utilize Project Management methodologies : 1. Identification of a Project Manager Analysis of Partner availability Identification of a Project Manager 2.Study of the product or service, in collaboration with the partner 3. Documents and slides drawing up 4. Final Approval Network Project Management

  31. 5. Identification of: Network budget (for the activities and for the managing coordination) Network activities (Developing, marketing, research) Working Groups for single activities 6. Activities Development resources identification suppliers selection time managing Service check Product or service delivering 7. Results Check 8.Financial Report Network Project Management

  32. Project Management Work Groups

  33. GANT – Workflow Distibution:

  34. Working Management Flows: • Project Management and Coordination; • Administration Management Flows; • Workgroups coordination; • Internal Communication; • Other relevant aspects.

  35. Dott. Fabio Bentivegna Chief Executive Ebusiness Unit PROMOS bentivegna@mi.camcom.it GRAZIE