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This paper by Lappalainen (2012) examines the shifting landscape of professional employee competence requirements. It emphasizes the importance of values such as integrity and diversity, alongside essential soft skills like optimism, self-leadership, communication, and social skills. The interplay of substantive knowledge, research-based theory, and practical applications are explored. By focusing on the employee's motives, attitudes, and communication skills, the paper advocates for a more nuanced understanding of what defines professionalism in today's work environment.
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Changingcompetencerequirements Lappalainen, 2012
Professional employee Values Integrity Diversity Attitudes Optimism Self-leadership Communication Assertion Emotiveavailability Motives Listening Social skills SubstantiveKnowledge TheoreticalPracticalStrategic Lappalainen, 2012
The professional me: Motives - - - Values - - - Attitudes - - - CommsSkills - - - Field-relatedexpertise - - -