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The World of the Modern Systems Analyst. Week 1 CMIS 570. Tonight. Introductions Overview of class Roles and Skills of the SA Types of systems Handout Case. First, some definitions. Systems Development

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Presentation Transcript
  • Introductions
  • Overview of class
  • Roles and Skills of the SA
  • Types of systems
  • Handout Case
first some definitions
First, some definitions
  • Systems Development
    • Specifying in detail how the many components of the information system should be physically implemented.
  • Systems Analysis:
    • Understanding and specifying in detail what the information system should do.
  • Systems Design:
    • Describing the analyzed system independent of any computer platform. This may include the design of screen shots, reports, and web sites.
more definitions
More definitions
  • Systems Analyst:
    • The organizational role most responsible for the analysis and design of information systems.
  • Application Software:
    • Computer software designed to support organizational functions or processes. The analysis and design of which we will be covering in this course.
bottom line
Bottom line …
  • What is the job of the systems analyst?
roles in systems analysis design
Roles in Systems Analysis & Design
  • IS managers
  • Programmers
  • End Users
  • Business Managers
  • System Liaison
  • Systems Analysts
5 skills for systems analysts
5 Skills for Systems Analysts
  • Analytical Skills / Problem Solver
  • Technical Skills
  • Interpersonal Skills
  • Business Skills
  • Managerial Skills
analytical skills
Analytical Skills
  • 9 Characteristics of a system
more about systems
More about Systems
  • Benefits of System thinking
  • Applying system thinking to Information Systems
technical skills
Technical Skills
  • General Skills
  • Tools
  • Techniques
technical skills1
Technical Skills
  • How do you get?
people skills
People Skills
  • Working alone and with a team
  • Communication skills
  • Interviewing, listening, and questionnaires
  • Written and oral presentations
  • Managing expectations
business skills
Business Skills
  • Systems analysts have broader skills than computer scientists.
  • What you need to know about your organization:
business skills1
Business Skills
  • Problem Identification
  • Problem Analyzing and Solving
managerial skills
Managerial Skills
  • Resource management
  • Project management
  • Risk management
  • Change management
types of systems
Types of Systems
  • Operational Control
  • Management Planning/Control
  • Strategic Planning
transaction processing systems tps
Transaction Processing Systems (TPS)
  • Computer-based versions of manual organization systems dedicated to handling the organization’s transactions.
  • Oldest systems, bread & butter of organizations, started in accounting
  • Operational level: payroll, compensation, plant scheduling, order tracking
  • Outputs: detailed reports, lists, summaries
management information systems mis
Management Information Systems (MIS)
  • Computer based systems designed to provide standard reports for managers about transaction data.
  • Management level systems: annual budgeting, capital investment analysis, relocation analysis, inventory control, sales region analyses
  • Outputs: Summary and exception reports
executive information systems eis
Executive Information Systems (EIS)
  • Computer based systems developed to support the information-intensive but limited-time decision making of executives.
  • Strategic level systems: profit planning, manpower planning, 5-year budget forecasting, 5-year sales forecasting
  • Outputs: projections, responses to queries
decision support systems dss
Decision Support Systems (DSS)
  • Computer-based systems designed to help organization members make decisions.
  • Management level-Strategic level: Systems similar to MIS and ESS
  • Outputs: special reports, decision analyses, responses to queries
  • GDSS: type of DSS to support groups
expert systems
Expert Systems
  • Computer based systems designed to mimic the performance of human experts.
  • All levels from operational to strategic potential.
  • Geographic Information Systems
    • Used to track geographic information
  • Communication support systems
    • Used to facilitate communication between employees, customers, suppliers
  • Office support systems
    • Used to facilitate sharing of business documents
with a master s degree
With a Master’s degree
  • Your role in strategic planning
    • Special projects with executives
    • Business process reengineering
for next week
For Next Week:
  • Read chapter 2 (and chapter 1 if you haven’t already)
  • Select project/application that you will work on for remainder of semester.