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IT Certification Skills . a jay.joglekar@acutest.co.uk switchboard: 020 7917 2838 mobile: 0774 3365514 www.acutest.co.uk. Clarity Today – Confidence Tomorrow. Introduction. Acutest is a specialist test consultancy concentrating solely on testing IT, processes and technology-centred change

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slide1

IT Certification Skills

ajay.joglekar@acutest.co.ukswitchboard: 020 7917 2838 mobile: 0774 3365514www.acutest.co.uk

Clarity Today – Confidence Tomorrow

introduction
Introduction
  • Acutest is a specialist test consultancy concentrating solely on testing IT, processes and technology-centred change
  • Our goal is to substantially increase the value our customers derive from testing by reducing the
    • elapsed time spent testing;
    • cost of testing;
    • risks of going live.
it certification skills
IT Certification Skills

& developing testing

Recognising & developing testing professionals to meet the needs of today’s IT world

of today’s IT world

agenda
Agenda
  • Testers and how they become testers?
  • What qualities set great testers apart?
  • How can these skills be gained?
  • What qualifications does the market place offer?
who becomes a tester
Who becomes a tester?
  • Traditionally most testers have ‘fallen into their current role’, may even have been pushed!
  • Unplanned
  • Characterised by:
    • No clearly defined career path
    • Traditionally testing qualification not part of IT syllabus
software testing is still immature
Software testing is still immature?
  • But:
    • There are examples of very good practice out there
  • However:
    • Consistency in skills and knowledge is unusual
what makes a great tester
What makes a great tester?

It’s a balancing act:

  • team building
  • motivation
  • team dynamics
  • Communication
  • Soft skills
  • planning
  • designing tests
  • technical skills
  • risk analysis
what makes a great tester8
What makes a great tester?
  • Core testing skills
  • Business skills
  • IT knowledge
  • Reporting writing
  • Technical skills – tools and programming

Above all!

  • People skills
in addition qualities that help
In-addition – Qualities that help!
  • Curiosity
  • A need to break things
  • Attention to detail
  • Thoroughness
skills in testing 2 routes
Experience

system knowledge

business knowledge

technical knowledge

Training

test planning, design and execution

test tools

test management

requirement analysis

Skills in testing - 2 routes

So - can anyone test?

developer skills
Developer skills
  • knowledge
    • use of development skills gives insight into how possible errors are made and possible faults that can be introduced
  • experience
    • code, environment architecture (OS, networks etc), tools, system architecture
  • tests
    • code, structure, detail, interfaces
tester skills
Tester skills
  • knowledge
    • useful testing skills such as requirements analysis, test case design, execution and the use of test tools.
  • experience
    • system, environment, tools and business
  • tests
    • interfaces, functional and non-functional system, inter-system, negative and positive
user skills
User skills
  • knowledge
    • users will be familiar with the application from the user's perspective, this provides insight into how the system will be used and where failures would have the greatest impact
  • experience
    • system and business
  • tests
    • business scenarios, functional and usability
good people skills
Good people skills

Interpersonal skills are vital for the effective tester

  • trustworthy
  • objectivity
  • openness
  • appreciation
  • blameless
  • influencing and negotiation
  • giving and receiving criticism
approaches
Approaches

How do we tackle

this?

Tester

Development

Tester

Development

Tester

Development

Tester

Development

Tester

skills

approaches16

Pros:

  • Minimum planning
  • Off the shelf
  • Easy to arrange
  • Fix an perceived problem
Approaches

Tester

Development

Tester

Development

Tester

Development

Public

courses

  • Cons:
  • Not specific
  • Hard to measure
  • Quick fix
  • Lack of consistency
  • Needs not addressed
approaches17

Pros:

  • Credibility/universality
  • Career advancement
  • Career path/focus
  • Recognition of skills
Approaches

Tester

Development

Tester

Development

Professional/

vocational

  • Cons:
  • Not practical
  • Exam based
  • Commitment
  • Cost
  • Not tackling key skill areas
approaches18

Pros:

  • Tailored
  • Organisation/individual specific
  • Measurable
  • Needs based
Approaches

Tester

Development

Coaching

Development

  • Cons:
  • Requires investment
  • Long term commitment
  • Beyond single project aims
approaches19
Approaches

Most effective

Coaching

Development

Public

courses

Professional/

vocational

Effective

in certain

areas

testing certification
Testing certification
  • Numerous tools based and supplier certified courses - mainly in the automation space
  • Test & test management certification - few independent qualifications
  • ISEB Software testing certificate - only example of national qualification in UK
iseb software testing foundation certificate
ISEB - Software Testing Foundation & Certificate
  • To gain recognition for testing as an essential & professional software engineering specialisation by industry
  • To enable professionally qualified testers to be recognised by employers, customers & peers and raise the profile of testers
  • To promote consistent & good testing practice within all software engineering disciplines
background
Background
  • SIGIST circa 1990 – looking for convergence on test methods and terminology
  • ISEB (SIGIST part of the BCS) recognise
    • Software testing as a Foundation level qualification
    • More recently Practitioner qualification added
  • ISTQB formed 2004 – International body for testing
progress so far
Progress so far..

Almost 17000 candidates have passed Foundation course

future
Future
  • ISTQB
    • International qualification
    • Foundation certificate available already
    • Forum for testing
summary
Summary

Testing has now come of age,

  • Why? :
    • because of the recognition of the risk and impact of software failing
    • because business is becoming aware that you need high quality testing skills to manage this risk
  • Testing skills certification:
    • ISEB/ISTQB have made a brave start
    • Multiple skills are required
    • Need a multi-pronged attack
    • Long term - coaching and support work!