IT Certification Skills
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IT Certification Skills . a [email protected] switchboard: 020 7917 2838 mobile: 0774 3365514 www.acutest.co.uk. Clarity Today – Confidence Tomorrow. Introduction. Acutest is a specialist test consultancy concentrating solely on testing IT, processes and technology-centred change

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Slide1 l.jpg

IT Certification Skills

[email protected]: 020 7917 2838 mobile: 0774 3365514www.acutest.co.uk

Clarity Today – Confidence Tomorrow


Introduction l.jpg
Introduction

  • Acutest is a specialist test consultancy concentrating solely on testing IT, processes and technology-centred change

  • Our goal is to substantially increase the value our customers derive from testing by reducing the

    • elapsed time spent testing;

    • cost of testing;

    • risks of going live.


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IT Certification Skills

& developing testing

Recognising & developing testing professionals to meet the needs of today’s IT world

of today’s IT world


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Agenda

  • Testers and how they become testers?

  • What qualities set great testers apart?

  • How can these skills be gained?

  • What qualifications does the market place offer?


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Who becomes a tester?

  • Traditionally most testers have ‘fallen into their current role’, may even have been pushed!

  • Unplanned

  • Characterised by:

    • No clearly defined career path

    • Traditionally testing qualification not part of IT syllabus


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Software testing is still immature?

  • But:

    • There are examples of very good practice out there

  • However:

    • Consistency in skills and knowledge is unusual


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What makes a great tester?

It’s a balancing act:

  • team building

  • motivation

  • team dynamics

  • Communication

  • Soft skills

  • planning

  • designing tests

  • technical skills

  • risk analysis


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What makes a great tester?

  • Core testing skills

  • Business skills

  • IT knowledge

  • Reporting writing

  • Technical skills – tools and programming

    Above all!

  • People skills


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In-addition – Qualities that help!

  • Curiosity

  • A need to break things

  • Attention to detail

  • Thoroughness


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Experience

system knowledge

business knowledge

technical knowledge

Training

test planning, design and execution

test tools

test management

requirement analysis

Skills in testing - 2 routes

So - can anyone test?


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Developer skills

  • knowledge

    • use of development skills gives insight into how possible errors are made and possible faults that can be introduced

  • experience

    • code, environment architecture (OS, networks etc), tools, system architecture

  • tests

    • code, structure, detail, interfaces


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Tester skills

  • knowledge

    • useful testing skills such as requirements analysis, test case design, execution and the use of test tools.

  • experience

    • system, environment, tools and business

  • tests

    • interfaces, functional and non-functional system, inter-system, negative and positive


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User skills

  • knowledge

    • users will be familiar with the application from the user's perspective, this provides insight into how the system will be used and where failures would have the greatest impact

  • experience

    • system and business

  • tests

    • business scenarios, functional and usability


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Good people skills

Interpersonal skills are vital for the effective tester

  • trustworthy

  • objectivity

  • openness

  • appreciation

  • blameless

  • influencing and negotiation

  • giving and receiving criticism


Approaches l.jpg
Approaches

How do we tackle

this?

Tester

Development

Tester

Development

Tester

Development

Tester

Development

Tester

skills


Approaches16 l.jpg

  • Pros:

  • Minimum planning

  • Off the shelf

  • Easy to arrange

  • Fix an perceived problem

Approaches

Tester

Development

Tester

Development

Tester

Development

Public

courses

  • Cons:

  • Not specific

  • Hard to measure

  • Quick fix

  • Lack of consistency

  • Needs not addressed


Approaches17 l.jpg

  • Pros:

  • Credibility/universality

  • Career advancement

  • Career path/focus

  • Recognition of skills

Approaches

Tester

Development

Tester

Development

Professional/

vocational

  • Cons:

  • Not practical

  • Exam based

  • Commitment

  • Cost

  • Not tackling key skill areas


Approaches18 l.jpg

  • Pros:

  • Tailored

  • Organisation/individual specific

  • Measurable

  • Needs based

Approaches

Tester

Development

Coaching

Development

  • Cons:

  • Requires investment

  • Long term commitment

  • Beyond single project aims


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Approaches

Most effective

Coaching

Development

Public

courses

Professional/

vocational

Effective

in certain

areas


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Testing certification

  • Numerous tools based and supplier certified courses - mainly in the automation space

  • Test & test management certification - few independent qualifications

  • ISEB Software testing certificate - only example of national qualification in UK


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ISEB - Software Testing Foundation & Certificate

  • To gain recognition for testing as an essential & professional software engineering specialisation by industry

  • To enable professionally qualified testers to be recognised by employers, customers & peers and raise the profile of testers

  • To promote consistent & good testing practice within all software engineering disciplines


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Background

  • SIGIST circa 1990 – looking for convergence on test methods and terminology

  • ISEB (SIGIST part of the BCS) recognise

    • Software testing as a Foundation level qualification

    • More recently Practitioner qualification added

  • ISTQB formed 2004 – International body for testing


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Progress so far..

Almost 17000 candidates have passed Foundation course


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Future

  • ISTQB

    • International qualification

    • Foundation certificate available already

    • Forum for testing


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Summary

Testing has now come of age,

  • Why? :

    • because of the recognition of the risk and impact of software failing

    • because business is becoming aware that you need high quality testing skills to manage this risk

  • Testing skills certification:

    • ISEB/ISTQB have made a brave start

    • Multiple skills are required

    • Need a multi-pronged attack

    • Long term - coaching and support work!



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