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Become a Jobsite Hero. Presented by Ray Lussier Advantage Pools. Become a Job Site Hero. Customer Interactions Physical Site Other. Become a Job Site Hero Customer Interactions. Ask permission to put up signage Have professional signage No rough language No loud music

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Become a jobsite hero

Become a Jobsite Hero

Presented by

Ray Lussier

Advantage Pools


Become a job site hero
Become a Job Site Hero

  • Customer Interactions

  • Physical Site

  • Other


Become a job site hero customer interactions
Become a Job Site Hero Customer Interactions

  • Ask permission to put up signage

  • Have professional signage

  • No rough language

  • No loud music

  • Ask for preferred parking areas

  • Don’t block neighbor’s driveways

  • Treat homeowner with courtesy


Become a job site hero customer interactions1
Become a Job Site Hero Customer Interactions

  • Introduce workers and foreman

  • Do not ignore homeowner. Greet them and keep informed

  • Keep SJP brochures on site for curious neighbors

  • Ask if they would like to be contacted


Become a job site hero customer interactions2
Become a Job Site Hero Customer Interactions

  • Reassure progress of work

  • Tell homeowner if workers will not be on their job site and why.

  • Let them know if you are awaiting inspections.

  • When you get positive feedback from homeowner pass it on to employees and subs.


Become a job site hero physical site
Become a Job Site Hero Physical Site

  • Have a trash barrel

  • No cigarette butts

  • Roll up extension cords and hoses

  • Use proper safety devices and fences

  • Clean up all packing materials

  • Stow tools every day

  • Sweep sidewalks/driveway daily


Become a job site hero physical site1
Become a Job Site Hero Physical Site

  • Place trash by street on trash day

  • Protect shrubs and flowerbeds

  • As an owner personally inspect site

  • Have a designated storage area

  • Repair/re-sod damage from equipment and foot traffic


Become a job site hero other
Become a Job Site Hero Other

  • Keep your vehicles clean

  • Don’t use homeowner’s tools

  • Drive safely in customer’s neighborhood

  • Gather all warranty paperwork for final Pool School

  • Have subs adhere to same guidelines as your own people. Give them a copy so they know what you expect

  • Take pictures before, during, and after.