Brent Herron, CPP Associate Vice President for Campus Safety and Emergency Operations University of North Carolina Gener

2. University of North Carolina System Multi-campus university system 16 University Campuses 1 Constituent High School 200,000 plus students 42,000 employees

4. Staffing UNC Police Departments 17 Police Chiefs 447 Sworn Police Officers 242 Non-sworn personnel (telecommunicators, security officers, administrative personnel)

5. UNC Emergency Management Coordinators Appalachian State University – Seth Norris UNC Asheville – Chris Miller UNC Wilmington – Suzanne Blake Western Carolina University – Tammy Hudson Fayetteville State University – George Tatum UNC Greensboro – Jason Marshburn Pictures: Examples of alert systems found on university homepages Pictures: Examples of alert systems found on university homepages

6. 2007 Campus Safety Task Force Created as a result of Virginia Tech tragedy Three subcommittees formed: 1st - Student and employee behavior (mental health, identifying/ evaluating potential dangerous subjects) 2nd - Response to extreme events (communication capacity, PD training, security of facilities) 3rd - Criminal investigations and safe housing (focused on off-campus crimes, cooperation between local LEO, dorm/housing safety issues).

7. Threat Assessment All campuses shall have in place: a trained threat assessment team a protocol for identifying and responding to students who pose a threat to themselves or others a comprehensive program to educate faculty, staff, and students to recognize signs of violence, suicide, and mental illness

8. Emergency Notification Each campus must adopt an emergency notification and communication-goal Sirens Text message Voice mail Email Web site Picture: UNC-CH’s sirenPicture: UNC-CH’s siren

9. All Hazards EOP Each campus should keep current an all-hazards, risk-based, NIMS-compliant Emergency Operations Plan (EOP), including plans for the following: Natural and Man-made disasters Civil disturbances Mass Arrests Bomb Threats Acts of Terrorism or other unusual incidents

10. Incident Command Each campus should assure key personnel are trained in Incident Command ICS 100 ICS 200 ICS 300 ICS 400 ICS 700 (NIMS)

11. Training Exercises Each campus must conduct the following: scheduled table top exercises Scheduled full scale exercises Internal/External participation Examples: UNC Pembroke 10/10/08 Western Carolina 3/3/09 Appalachian State 5/11/09 Picture: drill at WCUPicture: drill at WCU

12. Memorandum of Agreement All campuses should have a written MOA/MOU with the following local emergency agencies: Police Fire EMS Emergency Management Coordinator

13. Interoperable Communication System All campuses should have a communication system capable of communicating with all area responders (interoperable)

14. VIPER East Carolina Elizabeth City State Fayetteville State North Carolina A&T North Carolina State UNC Chapel Hill UNC Wilmington

15. Campus Disasters

16. Virginia Tech Massacre On April 16, 2007 33 shot and killed Many more wounded Suffered from severe mental illness Discontinued own meds Upon his admittance, VT not informed of special ed or mental status By Junior year teachers & physicians began to notice threat

17. Students notified via email 2 hours after first shooting Phone calls made to faculty and some students Spring 2007: in process of upgrade of notification system Virginia Tech Massacre: Notification Picture: memorial service following massacrePicture: memorial service following massacre

18. Virginia Tech Massacre: Collaboration Local and state PD and FBI also responded VT Rescue Squad VTPD and BPD had previously trained together on tactical operations Forced other universities to look at campus safety Picture: post-massacre installment of 6 external sirensPicture: post-massacre installment of 6 external sirens

19. Northern Illinois University: Shooting In February 2008, 6 killed and 18 wounded Gunman stopped taking psychiatric medications 3 weeks prior to event Gunman was previously discharged from army for lying about his psychiatric illness Campus placed on lockdown within 10 minutes 20 minutes after shots: warnings administered via website, email, & phone

20. Union University Tornado February 5, 2008 Injured 51, None Killed Campus closed for 2 weeks No notification prior to incident Picture is of residence halls- 40% of which was destroyed and another 40% of which was damaged Students housed in makeshift dorm until their own had been rebuilt Picture is of residence halls- 40% of which was destroyed and another 40% of which was damaged Students housed in makeshift dorm until their own had been rebuilt

21. Tulane University: Hurricane Katrina Hit New Orleans, LA on August 29, 2005 University evacuated over 700 students to Jackson State University in Mississippi on Freshman move-in day Over $200 million dollars in damage and hundreds of jobs lost Nearly 6000 students displaced to other universities Picture: Tulane’s baseball stadium (see light posts) and graduate student living (building at bottom of picture: demolished after storm and has yet to be replaced/rebuilt). Move-in day was 1 day before (August 28) the hurricane hit the city. That day (August 28), entire university was evacuated and on the road to JSU NO to JSU usually 3-4 hours. NO to JSU during hurricane evacuation: ~7 hours At this point only freshman, Tulane EMS, and resident advisors were on campus. TU had contract with JSU for these situations. Also had contract with bus companies for 5 charter buses Did not anticipate how many students would evacuate; TEMS members and TU staff drove university vans with more students. Students displaced to universities internationally for entire semester (4 months) Cornell, Boston College, and LSU took most Harvard, Duke took many also Returned to TU in January 2006 Picture: Tulane’s baseball stadium (see light posts) and graduate student living (building at bottom of picture: demolished after storm and has yet to be replaced/rebuilt). Move-in day was 1 day before (August 28) the hurricane hit the city. That day (August 28), entire university was evacuated and on the road to JSU NO to JSU usually 3-4 hours. NO to JSU during hurricane evacuation: ~7 hours At this point only freshman, Tulane EMS, and resident advisors were on campus. TU had contract with JSU for these situations. Also had contract with bus companies for 5 charter buses Did not anticipate how many students would evacuate; TEMS members and TU staff drove university vans with more students. Students displaced to universities internationally for entire semester (4 months) Cornell, Boston College, and LSU took most Harvard, Duke took many also Returned to TU in January 2006

22. Tulane University: Hurricane Katrina Top picture: Two of Tulane’s residence halls, as seen from the top floor of the Reily Center (which housed the essential personnel during and following Hurricane Katrina) Bottom picture: traditional Newcomb campus (housing administration, the library, auditorium, and classrooms) All campus buildings saw 3-4 feet of water in first floor (and more in basement floors) Note: 100 essential personnel were still scattered throughout campus when cell phones went down Text messaging became the online form of communication while in New Orleans Manual warning notification of storm included staff members yelling to students, the President giving evacuation orders instead of a welcome address, and staff members going door-to-door to all freshman dorm rooms. Top picture: Two of Tulane’s residence halls, as seen from the top floor of the Reily Center (which housed the essential personnel during and following Hurricane Katrina) Bottom picture: traditional Newcomb campus (housing administration, the library, auditorium, and classrooms) All campus buildings saw 3-4 feet of water in first floor (and more in basement floors) Note: 100 essential personnel were still scattered throughout campus when cell phones went down Text messaging became the online form of communication while in New Orleans Manual warning notification of storm included staff members yelling to students, the President giving evacuation orders instead of a welcome address, and staff members going door-to-door to all freshman dorm rooms.

23. Tulane University EMS (TEMS) Completely student-run, volunteer EMT-B transport service with two functioning ambulances Service area of Tulane and Loyola Universities and surrounding areas TEMS’ avg response time = 3 min Formed sector called TEMS Disaster Response Activated only once previously for a hurricane in 2004 NCEMSF EMS Organization of the year in 2008 NCEMSF = National Collegiate EMS Foundation (200 schools within US and Canada which have campus-wide EMS programs) UNC system university EMS organizations (according to NCEMSF): Western Carolina- BLS c/ ambulance tx c/ 250 pts per year NC State- BLS at campus events (no vehicles or defibolators) UNCC- as of 01/23/09- forming quick response service (QRS) Other NC schools include: Duke: QRS and special event service with 600 calls last year (one quick response unit) Wake Forest: BLS c/ non-emergent tx c/ 200 calls last year (have one quick response unit and 2 bikes) Top picture: me and a coworker (both from Louisiana) accepting recognition for our work during the Katrina Walk Bottom picture: EMS supervisors in April 2008. NCEMSF = National Collegiate EMS Foundation (200 schools within US and Canada which have campus-wide EMS programs) UNC system university EMS organizations (according to NCEMSF): Western Carolina- BLS c/ ambulance tx c/ 250 pts per year NC State- BLS at campus events (no vehicles or defibolators) UNCC- as of 01/23/09- forming quick response service (QRS) Other NC schools include: Duke: QRS and special event service with 600 calls last year (one quick response unit) Wake Forest: BLS c/ non-emergent tx c/ 200 calls last year (have one quick response unit and 2 bikes) Top picture: me and a coworker (both from Louisiana) accepting recognition for our work during the Katrina Walk Bottom picture: EMS supervisors in April 2008.

24. TEMS Disaster Response Team Evacuated to JSU to secure the health of the university Following storm, reported back to Baton Rouge to triage incoming New Orleans hospital patients Performed search and rescue and transported critical patients from New Orleans to surrounding hospitals Team volunteered for 2 months straight, after having lost everything Tulane EMS has now become an integral part of the updated Tulane University EOP. Experiences from Katrina still impact lives Picture: Tulane Disaster Response Team getting recognized at the first home football game nearly a year after the storm. My hurricane Katrina response was a month following my acceptance into the organization. On the road, in Jackson, and in Baton Rouge and the surrounding areas, our only form of communication was our radios via line-of-sight channel. Thus, had to be within .5 miles of each other at all time to remain in contact Any phones with 985 and 504 area codes still were not working weeks after storm. Interesting fact: DRT members funded themselves during their time of volunteering for the hurricane Many parents and students themselves donated monetarily to the cause worked round the clock with insufficient accommodations (like 20 of us housed in 2 LSU dorm rooms designed for 4 and previously deemed not livable)Picture: Tulane Disaster Response Team getting recognized at the first home football game nearly a year after the storm. My hurricane Katrina response was a month following my acceptance into the organization. On the road, in Jackson, and in Baton Rouge and the surrounding areas, our only form of communication was our radios via line-of-sight channel. Thus, had to be within .5 miles of each other at all time to remain in contact Any phones with 985 and 504 area codes still were not working weeks after storm. Interesting fact: DRT members funded themselves during their time of volunteering for the hurricane Many parents and students themselves donated monetarily to the cause worked round the clock with insufficient accommodations (like 20 of us housed in 2 LSU dorm rooms designed for 4 and previously deemed not livable)

25. Hurricane Floyd strikes eastern NC Flooding from this storm added to the several inches from Dennis and Irene 3rd largest evacuation process in history of US $7 million in damage to ECU Billions of dollars of damage to North Carolina 35 fatalities in NC Thousands of fresh water rescues performed following storm 3rd largest evacuation process in history of US (noted post-2008)3rd largest evacuation process in history of US (noted post-2008)

26. EM partnerships Partnerships with external agencies and responders allow for: Seamless response in emergencies Enhanced coordination in projects and programs Shared financial burden Exercises and training Grants Increased credibility Training opportunities Seamless Response to Emergencies: Example: UNCW and hurricanes UNCW has a place in the county’s EOC if a major emergency occurs at UNCW (such as an active shooter) that does not affect the remainder of the county, we have access to all of the county resources for response Enhanced coordination in projects and programs make sure that their plans and procedures jive with ours, and vice versa Shared financial burden applied for a grant with county for funding for joint exercise Increases credibility: the county, state, and NWS have blessed our plans and procedures; thus, our plans have a lot more credibility. Training opportunities: NC EM chose UNCW’s Emergency Manager to attend specialized training at the National Hurricane Center in Miami, FLSeamless Response to Emergencies: Example: UNCW and hurricanes UNCW has a place in the county’s EOC if a major emergency occurs at UNCW (such as an active shooter) that does not affect the remainder of the county, we have access to all of the county resources for response Enhanced coordination in projects and programs make sure that their plans and procedures jive with ours, and vice versa Shared financial burden applied for a grant with county for funding for joint exercise Increases credibility: the county, state, and NWS have blessed our plans and procedures; thus, our plans have a lot more credibility. Training opportunities: NC EM chose UNCW’s Emergency Manager to attend specialized training at the National Hurricane Center in Miami, FL

27. EM Partnerships – UNCW UNCW’s external partners Local responders (police, fire, EMS) New Hanover County Emergency Management New Hanover County Health Department North Carolina Emergency Management National Weather Service Local media American Red Cross

28. EM Partnerships – UNCW (continued) Regular communication and meetings First name basis, ability to contact any time Community committee membership Continuous updates of each other’s progress Top Picture: East Hanover county and city of Wilmington at EOC dealing with Hurricane Floyd Bottom Picture: Regular Communication and meetings: We have each other’s cell phone numbers and are available at any time to coordinate or communicate. UNCW makes sure we have a place at the table in important community committees, like the LEPC. We can have our voice heard and make sure we know what is going on with other agencies in the county. We touch base on a regular basis to learn of new initiatives and current programs and learn of ways to help one another. Regular on-site visits Emergency responders visit the campus regularly, even when there is not an emergency. Similarly, we make sure to visit our external partners often. For example, we regularly visit the NWS office here in Wilmington helps us to be familiar with what they do and what they can do for us as well as what they might need from us also visit the County EM offices and the EOC on a regular basis. Participation in exercises and training always invite the county and state EM reps as well as NWS reps to exercises and drills. Similarly, we attend exercises which the county and state hold Coordination during actual events major stakeholder in the community and handle a large population of county residents always have a seat at the EOC during events to express response needs. During routine, every-day emergencies, we always send UNCW emergency responders to the scene (police and EH&S/Emergency management) to coordinate with and assist local respondersTop Picture: East Hanover county and city of Wilmington at EOC dealing with Hurricane Floyd Bottom Picture: Regular Communication and meetings: We have each other’s cell phone numbers and are available at any time to coordinate or communicate. UNCW makes sure we have a place at the table in important community committees, like the LEPC. We can have our voice heard and make sure we know what is going on with other agencies in the county. We touch base on a regular basis to learn of new initiatives and current programs and learn of ways to help one another. Regular on-site visits Emergency responders visit the campus regularly, even when there is not an emergency. Similarly, we make sure to visit our external partners often. For example, we regularly visit the NWS office here in Wilmington helps us to be familiar with what they do and what they can do for us as well as what they might need from us also visit the County EM offices and the EOC on a regular basis. Participation in exercises and training always invite the county and state EM reps as well as NWS reps to exercises and drills. Similarly, we attend exercises which the county and state hold Coordination during actual events major stakeholder in the community and handle a large population of county residents always have a seat at the EOC during events to express response needs. During routine, every-day emergencies, we always send UNCW emergency responders to the scene (police and EH&S/Emergency management) to coordinate with and assist local responders

29. UNCW: One of ~30 universities in the nation One of only 2 universities in NC Required work and communication with the National Weather Service Enhances UNCW’s relationship with NWS as well as their trust UNCW personnel can call NWS any time for weather information Other StormReady university = ECU UNCW recently recertified StormReady designation Knowing the meteorologists there on a first name basis and the ability to call them 24/7 have been HUGE benefist to us. In weather events, even those that don’t materialize, we can call them and get details about weather forecasts and associated dangers We can even call them when we have special events on campus to make sure we can still hold the events outside This relationship with NWS is invaluable!Other StormReady university = ECU UNCW recently recertified StormReady designation Knowing the meteorologists there on a first name basis and the ability to call them 24/7 have been HUGE benefist to us. In weather events, even those that don’t materialize, we can call them and get details about weather forecasts and associated dangers We can even call them when we have special events on campus to make sure we can still hold the events outside This relationship with NWS is invaluable!

30. UNCW’s Mitigation Plan UNCW recently received official approval from FEMA for its Multi-Hazard Mitigation Plan First school in NC and one of approximately 25 in the nation With an approved mitigation plan, UNCW: Can receive funding from FEMA for disaster resistant projects on campus Can receive monetary assistance from FEMA following a disaster Because of the approved mitigation plan, UNCW has a set of mitigation goals and strategies to achieve within the next five years, enabling UNCW to become more disaster resistant and resilient Because of the approved mitigation plan, UNCW has a set of mitigation goals and strategies to achieve within the next five years, enabling UNCW to become more disaster resistant and resilient

31. UNCW’s Mitigation Plan (continued) Mitigation plan includes: Mitigation Goals and Strategies Capability Assessment Hazard Assessment Vulnerability Assessment Planning process: UNCW Disaster Resistant University (DRU) Council Establishment of goals and strategies Conducting cap/haz/vul assessments Public involvement (comments and critique) Adopted by UNCW Board of Trustees Submitted to FEMA for official approval

32. UNCW’s Mitigation Plan (continued) Result of months of hard work: UNCW’s DRU Council, UNCW EH&S/Emergency Management, and UNCW emergency responders Input & assistance from external partners New Hanover County Emergency Management North Carolina Emergency Management National Weather Service All of the above are members of UNCW’s DRU Council

33. Conclusion UNCW pre-mitigation plan WCU County-wide EM-sponsored active shooter drill Planned active shooter drill at ASU ASU, UNCA, WCU: upcoming state earthquake drill Pictures: WCU EMS Top picture EMS Unit 20 Bottom picture: EMS student leadersPictures: WCU EMS Top picture EMS Unit 20 Bottom picture: EMS student leaders

34. Questions/Comments?