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BS EN15038 Translation Services – Service Requirements. Why does it need a Guide-Book. 1st TSP Standard in the UK. Yet another language to learn Standards and standards requirements and recommendations Vertical and horizontal To implement or not to implement, that is the question.
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BS EN15038 Translation Services – Service Requirements Why does it need a Guide-Book
1st TSP Standard in the UK • Yet another language to learn • Standards and standards • requirements and recommendations • Vertical and horizontal • To implement or not to implement, that is the question
It is a “Service” standard • “Product” with at least one deliverable at the interface with the customer • “product standard” must not be confused with a “management system” standard
Quality v Quality • Quality assurance, quality management and systems there-for are one thing • Product quality is another • A system to deliver standard product quality is not a quality management system
Quality Manuals • What is a quality manual • Do you need a quality manual • No! So what do you need?
Certification or Declaration • Why certify when you can declare? • Why declare when certification is your goal? • What is an “evidenced declaration”?
