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Photon+ - PowerPoint PPT Presentation

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Photon+. OTAF – Launched. OTAF Or O ver T he air A ctivation F unctionality allows for Real time, almost immediate and hassle free Activation Process for Photon+ Over the Counter instant activation (Just Dial *228) Activation can be done by Customer/Sales rep Easy Installation

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otaf launched
OTAF – Launched
  • OTAF
  • Or
  • Over The air Activation Functionality
  • allows for
  • Real time, almost immediate and hassle free Activation Process for Photon+
  • Over the Counter instant activation (Just Dial *228)
  • Activation can be done by Customer/Sales rep
  • Easy Installation
  • Ready to use
add on packs rate cutters
Add on packs – Rate Cutters
  • Feedback from the Market suggests, that our Customers want more Bundled Usage than is available to them with our current plans.
  • To address this, New Add-on packs are being introduced.
  • These Packs provide additional GBs at affordable rates.
  • This is a first of its kind proposition in the market from TATA Indicom’s Photon+.

* The Night Surfing Add-on pack affords additional 10GB of usage in the night time hours (between 11PM and 7AM).

* It can be attached with the 2GB, Surf@Nite, PowerSurf and SuperSurf Plans only.

* It cannot be a stand alone plan.

device sxc1260
Device – SXC1260
  • 1. Plug and Play
    • No installer CD required
    • Device Self-installs its software
    • Assuring compatibility with Any system, Anywhere and Anytime
  • 2. Expandable Memory
    • Device comes with a Micro SD Card Slot, enabling the user to customize it even as a thumb drive. Micro SD Cards are as cheap as Rs.250.
    • User can carry his data, music and files and be connected to the internet, all with one device.
    • 3. Form Factor
      • Small enough to fit in Palm, Sleek, Stylish and Trendy.
  • 4. Broadband in Hand
    • Customer carries only the device and has a Truly Mobile Broadband Access to internet. (Unlike Wireline Broadband, limited to reach of the cable)
    • Also, Agent can Demo the product on prospect’s computer without having to install a dialer, saving valuable time and effort.
    • Works across India in Roaming at the same rates as at home.

MOP: Rs. 3,500

DP : Rs. 3,150

customer service support ongoing
Customer Service Support – Ongoing
  • Customer Care Number
  • Toll Free Customer Care Number
  • Exclusively for HSIA Customers
  • Any Phone, Any Provider
  • 1800-266-121
  • Proposed Launch Date: 4th of July, 2009
  • Limit Alerts
  • Customers can choose
  • To be alerted
  • Via SMS or email
  • When their Usage
  • Exceeds 75% of their Free Download Limit
  • UMR Barring
  • Customers have been complaining of high bills
  • A system has been introduced, wherein customers who exceed their credit limit will be barred automatically.
  • Usage will be restored on payment of bill.

Product Team will be sharing details Separately

national toll free prospect number continues
National Toll Free Prospect Number – Continues
  • We are starting a TV Advertisement Campaign for Photon+.
  • A National Toll-free number will be flashed in these ads.
  • The Toll-free number is 1800-420-8282.
  • This number will be used by interested customers to get in touch with us to enquire about or to purchase our Photon range of products.
  • Upon receiving a call from an interested party, this lead will be fed in to our Sales Channel for appropriate follow up and closure of sale.
  • In Geographies where Photon+ has been launched, prospect has a choice between Photon Whiz and Photon+. In other places, Photon Whiz will be offered to the prospect.

1800-420-8282 for Photon+