1 / 1

kliendikesksus official

kliendikesksus

a0trytu258
Download Presentation

kliendikesksus official

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Kliendikesksuse arendus Oü is a partner in developing company's customer-centric operation and thereby strengthening customer relationships. It includes: 1) to understand the basics of how a customer-centric business operates and understand the level of customer-centricity in your business; 2) to develop Customer Experience Management (CEM) system; 3) to develop leaders and specialists in your company. If the customer experience has been good or very good, the customer is satisfied. This means that his expectations and experience are balanced. He trusts you as a service provider and has established an emotional bond with your company. Interesting informatsion about customer service and customer experience Customer satisfaction creates the basis for customer loyalty and relationship strength. If you have a strong relationship with your client, he or she will be more open to your offers and suggestions, and he or she will not be open to alternative offers from anyone else.

More Related