Integrating Personalized Video with CRM & Marketing Automation Tools

1. Visual Marketing Strategy • Visualmarketing strategy An all-in-onepersonalizedvideocreation & marketing platform. Create personalized, engaging videos, images &GIFSinstantly. Send them as targetedcampaigns across all channels –WhatsApp, Email & SMS. WWW.SINCH.COM/IN/PRODUCTS/SINCH-VISUALS Learn More

2. Integrating Personalized Video with CRM & Marketing Automation Tools • Intoday’shyper-distracteddigitallandscape,people are fighting forattentionlike neverbefore. Static emails? Ignored. Generic texts?Deleted.Personalized video? Now that’s a hook for audiences! And when you are using personalized video in conjunction withyour CRM andmarketing automation tools,it’s notjust engagement, it’s magic. • Think Netflix-worthy content precision, but for lead nurturing, onboarding, and re-engagement efforts. CRM + Video = One-to-One at Scale • Imagine your CRM video marketing automation identifies a customer has made a purchase. Ratherthan sending atemplated “thank you for your business” email,you senda personalized video with their name,their order details,and some useful next steps (i.e,. a link to gettheir questions answered oran invite to schedulea demo), delivered straight into their email box or messaging app via Sinch. • WWW.SINCH.COM/IN/PRODUCTS/SINCH-VISUALS/

3. Now, imagine you can use the same video technologyto generate thousands of personalized videos with your CRM data.It is the best ofboth worlds; automation with a personal touch. More Than Just Eye Candy: Strategic Video Use Cases • So where doespersonalized video CRM integration really shine? • • Lead Nurturing: In place of generic drip emails, simply use short videos explaining your product in context with the prospect’s name or company highlighted. • • Customer Onboarding: Show new users how to proceed with personalized walk-throughs, boosting product adoption. • • Milestone Moments: Deliver on milestone momentslikebirthday greetings, contract renewal reminders, or loyalty rewards. People remember it more than any text. • • Sales Follow-ups: Have a sales rep record the message and dynamically insert the customer’s name and details. It’s personal but doesn’t require a lot of time. • When delivered through rich messaging like RCS or WhatsApp, your video doesn’t just play; it converts. • WWW.SINCH.COM/IN/PRODUCTS/SINCH-VISUALS/

4. Automate the Wow Factor • Personalized video is not some cumbersome tech project. With API-driven video and anything linking to CRM embedded video campaigns, you can facilitate user behavior, events, or segment and organize triggering-based video campaigns • Want to personalize at scale? Use merge tags from your CRM to pull in first names, last purchases, or product recommendations. Then schedule, send, and track, all from one dashboard. In Conclusion • Personalized video isn’t just a fun and imaginative tool for a few; it’s a measurable advantage. When you utilize personalized video in your CRM and automation stack, it can transform a stagnant digital campaign into interactive experiences that delight and convert. • So, let’s turn your customer data into something your audience would want to watch, or at the very least respond to. • WWW.SINCH.COM/IN/PRODUCTS/SINCH-VISUALS/

5. Thank You Visual Marketing Strategy • 911206139000 • WWW.SINCH.COM/IN/PRODUCTS/SINCH-VISUALS/ • INFO@ACLMOBILE.COM • HEAD OFFICE5TH FLOOR, TOWER-4 EXPRESS TRADE TOWER 2B-36,SECTOR-132,NOIDA 201302UTTAR PRADESH INDIA