How To Prepare Your Business for the ISDN Switch Off

1. How To Prepare Your Business for the ISDN Switch Off Businesses will be unable to purchase any system that uses ISDN or PSTN technology from 2020. BT will discontinue ISDN and PSTN services in 2025 as it transitions to an IP-based model for voice communication. How will this affect your business? What actions should you take before the ISDN switch off occurs? What is PSTN? Public switched telephone network (PSTN), is the name used to describe all circuit- switched telephone networks around the globe. PSTN uses copper cables for voice calls. The fundamentals of the system are the same over the years. ISDN was created in 1986 to allow voice and data to be sent over a single digital line. What is ISDN? The Integrated Services Digital Network (ISDN), a set of communication standards that allow for digital connection and transmitting voice and data over a network. ISDN can be used to access packet switched networks as well as circuit- switched telephone networks. Why is ISDN switched off? Recent years have seen a huge investment in super-fast fiber broadband and a nationwide rollout of it. There are also a wide variety of new Ethernet options that offer a better service than previous ISDN or PSTN technology. BT decided to stop installing new ISDN in central London in 2014. This gives an insight into how many organizations are leaving ISDN. Many companies are still using ISDN lines and have yet to make the switch. BT has given so much notice about the switchover. What are the alternatives to this? There are many options available, and they are affordable for all businesses thanks to the huge investment made in super-fast fiber broadband. After ISDN has been switched off, IP communication technologies like VoIP and Hosted Telephony will be the best options for your company. What is VoIP?

2. Voice over Internet Protocol (VoIP), a cloud-based telephone system, means that all calls (incoming or outgoing) are sent via your broadband line. VoIP provides many more services that ISDN phone systems like: • • • • • Call recording Queuing Unified Communications Voicemails can be saved and sent over email. Scalability VoIP allows businesses to be more productive by providing flexible working environments, such as hot-desking, homework and the extension of the service to mobile devices. To learn more about our Hosted VoIP service, visit this page or call us today to find out how VoIP can help your business. Why not make the switch before 2025? The switchover is set for 2025. However, gradual actions will be taken to ensure that the transition goes smoothly. Businesses will be unable to make any changes or additions to their existing systems starting in 2020. BT Group won't accept new orders for products that use ISDN or PSTN technology. Switching to VoIP has many benefits and VoIP Experts is ready to assist you in the transition. What are the benefits of the Switch? Feature Rich – IP-solutions provide a wide range of features not possible on ISDN networks. You have more control with in-built analytical systems that give you insight into how the systems work for you. All the benefits of IP Telephony include lower call costs and free site-to-site calls. Flexibility - You can connect to any place you like over stable internet connections. You can move without the need to install lines in your new office. Scalability - Ability to reduce, add or change channels and users as needed. Resilience - Built into business continuity and disaster recovery, with call rerouting.