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https://blog.upbook.com/new-client-price-quotes-talking-value-over-price If your front-desk staff quotes prices over the phone, you have a problem. Customers are viewing your business as a commodity; thereu2019s nothing to stop them from shopping around for the lowest price for your particular service. Of course, itu2019s not always easy for your front-desk staff to deal with price shoppers, especially if theyu2019re being pressed hard for a bottom-line number.Hereu2019s the trick: talk value over price. Whatever type of service you offer, there is some measure of value built in that isnu2019t a monetary one.
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