What is a Hosted Phone System?

1. What is a hosted phone system? An IP PBX is a telecommunication device that provides voice connectivity to desk phones within a building. It oversees the outgoing and incoming calls across its telephone network using an internet connection. Let’s break down this definition further. ●IP– Internet Protocol (IP) is the method of transmitting data to another server. This technology means that calls are established over the internet. ●PBX– A Private Branch Exchange is known as a PBX, which is an internal telephone network. A PBX exists on-premises, or you can host it from the cloud securely. In contrast to traditional phone systems, an IP PBX phone system allows users to make and receive calls over the internet while still making use of traditional analogue phones in each individual office. Open-source solutions, such as Linux, allow a PBX to be configured. You should also be familiar with call routing and feel at ease administering Asterisk-based PBX servers. There are many advantages and disadvantages to this strategy. Not everyone will enjoy it. History of the PBX

2. There is a strong resemblance between the PBX and the role of a switchboard operator. In 1878, just two years after the invention of the telephone, the first switchboards appeared. A few of the workers were given their own phone line. An outside call came in, and the operator picked up and connected you with the caller. Separating its phone system from the rest of the PSTN was something that many workplaces did (PSTN). At the time, tolls were a major issue. Making first contact on the phone can be expensive, whether it's with a coworker, a client, or even a friend. There were no cell phones at this time. So, let's fast forward to the '70s. There was a functional expansion of the PBX. Calls could be routed automatically with this system. When callers reached extension numbers, their calls were "attended" and answered. Toll-free phone numbers advertised in mail-order catalogues also contributed to an increase in calls with a commercial purpose.

3. By the turn of the century, automated phone systems were ubiquitous in corporate America. Modern telephony infrastructure has been widely adopted by businesses, including Interactive Voice Response (IVR), call forwarding, caller ID, and Voice over Internet Protocol (VoIP). It didn't take long for PBX administrators to start considering upgrades to take advantage of newer, more advanced telecommunications technology. Hosted PBXs gained popularity as a result of the difficulties inherent in sourcing and implementing suitable replacements for proprietary hardware. In the early 2000s, call centres were the first to implement features of modern PBX systems, such as headsets, softphone apps, and call routing. These innovations saved businesses a lot of money compared to analogue phone systems. How does an IP PBX work? IP PBX phone systems utilise the internet to make and take phone calls. It accomplishes this by digitising analogue voice signals. Each call is then routed to a VoIP provider, who is responsible for its setup and dismantling. Session Initiation Protocol is the backbone of IP-based voice service (SIP). The VoIP industry has standardised on this global protocol. SIP trunking is ideal for a PBX because it allows for multiple simultaneous voice channels.

4. Benefits of IP PBX systems Adopting an IP PBX in your business can come with some perks. Here are some reasons why it’s a wise investment. 1. Reduced communication costs are possible with Internet-connected PBXs because they are more cost-efficient than their analogue predecessors. Nextiva, and other VoIP providers, provide both metered and unmetered trunking options. 2. Dependability in the Cloud - Integrate your current PBX system with the security and redundancy offered by the cloud. Multiple data centres are an integral part of any dependable VoIP service. They can divert calls even if your PBX is down. 3. Using the same hardware that is currently connected to your PBX helps to maintain productivity and keep costs down. With just your SIP address, password, and domain name, you can make and receive calls. 4. Avoid radical shifts in policy if you're running a business; some companies are naturally resistant to novelty. The benefits of a Voice over Internet Protocol (VoIP) phone system can be experienced with the help of SIP trunking. The number of voice channels can be easily increased as your business expands with minimal set-up changes. Suppose you or your IT staff are already familiar with PBX phone systems. In that case, an IP PBX could be a smart stop-gap solution. Additionally, SIP trunks are location-agnostic, so you can get up and running in record time if you move offices.