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As per the well-known brand in the sector, Tjori complaints can be addressed when their types are known. Improper customer service, poor clothing, faulty prints, etc.
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TJORI COMPLAINTS: A GUIDE FOR FASHION BRANDS TO RESOLVE CUSTOMER ISSUES
Fashion brands should essentially spot the complaints shared by their customers. Regardless of the factors that have resulted in these issues, they should aim to resolve these at the earliest. As per the well-known brand in the sector, Tjori complaintscan be addressed when their types are known. Improper customer service, poor clothing, faulty prints, etc., can be included among these. Based on the specific concern, a solution can be given to a customer. The Founder of Tjori, Mansi Gupta additionally puts forth that the factor that has led to the concern should be worked upon to prevent dissatisfaction among customers in the future.
Identifying Complaints and Concerns of Customers In order to manage the concerns or complaints of customers, fashion brands should, primarily, be able to identify them. They can attempt to recognize these by utilizing digital channels/tools as well as connecting with audiences in person. Using these, brands can formulate strategies. Depending on the components of their strategies, their effectiveness can be seen.
By Employing Social Media Channels A fashion brand can rely on multiple social media channels. In particular, it can count on platforms on which it has its presence. On Facebook, Instagram, X (Twitter), etc., the brand can track its mentions or engage in social listening. Through these practices, it can become aware of complaints raised by its audience.
Complaints Reported by Customers of Fashion Brands Fashion brands can resolve the complaints of customers when they know their types. They can report various concerns, ranging from dissatisfactory quality to delivery-related delays. Depending on the specific issue, a solution can be planned for its redressal.