How to Open a Call Center Business with Times BPO

1. Start Business Journey Today! BPO PROJECTS 2025 2025 TIMES BPO SINCE 2011 www.timesbpo.com

2. CALL VERIFICATION & VALIDATION Call Verification is a process in which you will hire 5-10 employee and setup of computers and internet connections. You have to dial UK/US/AUS numbers through dialers provided by Times BPO and verify the status. When you make a call, you’ll hear a voice message through an automated system (IVR). All you have to do is note down what you hear from the IVR next to the corresponding number in an Excel sheet. The best part is, you’ll get paid for every call you make, regardless of whether the call is successful or not. Here are the commercials of this exciting project. Volume: Unlimited Numbers Payouts: $ 1 per 60 numbers for 5 Seats $ 1 per 40 numbers for 10 Seats Payment Cycle: Weekly Agreement: 12 months Calling Data: Provided Requirement: Computers, Internet, Headphones, . VOIP Account, Static IP Signup: Direct Signup with End Client Company Support: Dialers to make outgoing calls Training (Online or Offline) Support (Online or Offline) Customer Care Numbers Shift: UK/US/AUS Accuracy: 95% Project Fee: 1 Lac + 18% GST = 5 Seats 2 Lac + 18% GST = 10 Seats

3. MORTGAGE DOCUMENT EDITING Times BPO offers an offline project. Mortgage documents are the customer loan details. You will be provided with image files. You shall type the content of image file into excel file. This can be completed by the skilled computers having typing speed and knowledge. Below are the commercials of the projects with available slots. 20000 RECORDS 25000 RECORDS 46000 RECORDS 53000 RECORDS SLOTS PAYOUTS RS. 18/- RS. 27/- RS. 42/- RS. 42/- TAT 7 DAYS 8 DAYS 10 DAYS 12 DAYS SEATS 5 10 20 25 CHARGES 1 LAC 1.25 LAC 2 LAC 2 LAC Input: Image/JPEG Files Output: Excel Sheet No. of Fields 10 per Record Payment Cycle: Weekly Agreement: 18 Months Requirement: Computers & Internet Signup: Direct Signup with End Client Company Support: Data Material 7 days Training (Online or Offline) Support (Online or Offline) Customer Care Numbers Shift: 24 hrs Accuracy: 60% Benefits: No Software, No Calling, No Sales

4. ONLINE FORM FILLING PROJECT Volume: Unlimited Forms Payout: INR 3/- per form for 5 Seats INR 4/- per form for 10 Seats INR 5/- per form for Unlimited Seats Payment Cycle: 15 days (5th & 20th of every month) Agreement 18 Months Requirement: Computers, Internet, Infrastructure Signup: Direct Signup with End Client Company Support: Login ID & Passwords Training (Online or Offline) Support (Online or Offline) Customer Care Numbers Shift: 24 hrs x 6 days Project Fee: 75000 + 18% GST = 5 Seats 1.5 Lac + 18% GST = 10 Seats 2 Lac + 18% GST = Unlimited Seats Benefits: No Target/Pressure No Accuracy Required No Typing Required No Software Required No Calling Required No Sales Work Unlimited/Work anytime

5. UK LIFESTYLE SURVEY PROJECT In this campaign, you need to hire agents with good communication skills. They will conduct short survey with UK people. They will dial the numbers and ask 5 questions from the customer; customer will answer in YES or NO only. You will get paid for every positive YES answer. Payouts: 5 GBP for every YES answer Payment Cycle: Weekly Agreement: 18 Months No. of Questions: 6 in each survey Company Support: DOT License Dailer Installation with license key Calling Leads (Numbers) Training (Online/Offline) Data Material Script/Audio Clip UK Shift: 2 pm to 11 pm Technical Requirement: Dual Core/ COre2Duo Computer Internet Connection Headphones with mic Project Fee: 1 Lac + 18% GST No. of Seats: Unlimited

6. US CONSUMER SURVEY PROJECT In this campaign, you need to hire agents with good communication skills. They will conduct short survey with US people. They will dial the numbers and ask 18 questions from the customer; customer will answer in YES or NO only. You will get paid for every positive YES answer. Payouts: $2 for every YES answer Payment Cycle: Weekly Agreement: 18 Months No. of Questions: 18 in each survey Company Support: DOT License Dailer Installation with license key Calling Leads (Numbers) Training (Online/Offline) Data Material Script/Audio Clip UK Shift: 7 pm to 4 am Technical Requirement: Dual Core/ COre2Duo Computer Internet Connection Headphones with mic Project Fee: 1 Lac + 18% GST No. of Seats: Unlimited

7. ECOMMERCE INBOUND PROJECT No. Of Seats: 40 Per Slot Seat Breakup: 30 Seats Inbound + 5 Seats Chat Support + 5 Seats Outbound 3 TLs 3 Quality Analysts Scope of Work: Inbound Calls, Chat Support, Merchant Acquisition and Outbound Calling Contract: 12-36 Months Inbound: INR 32500+GST (per seat) Chat Support: INR 28500+GST (per seat) Outbound Support: INR 28500 + GST (per seat) Payout for TLs and QA: INR 30000 (per TL) INR 28000 (per QA) Payment Cycle: Monthly Payment Mode: Wire Transfer Shift: 9:00 AM to 7:00 PM (IST) Male-Female Ratio : 4:6 (Inbound and Outbound), No ratio for Chat Support Training: Online/Onsite Sign-up: Bangalore/Pune IVR and CRM: Provided By the Client Documents Required: OSP/DOT License Incorporation Certificate ISO Certification (If any) Corporate Profile Network Diagram Center Pictures

8. GMAIL ID & FACEBOOK ID CREATION This is a US based campaign provided by Times BPO. In this project, you need to create Gmail and Facebook IDs. All the data for creation IDs shall be provided by the client itself like first name, last name, email id to be created, passwords. You will get paid for every ID creation. Below are the commercials of the project. The center has to complete daily work order on time. Training and Support shall be provided by the client itself. There will be direct sign up with US client in this campaign. Volume of Work: 300 IDs per day per agent Payouts: Rs.3/- for Gmail Rs.5/- for Facebook Payment Cycle: Weekly No.of Seats: 10 per slot Tech Requirements: Dual Core with 500 GB Hard disk Internet Speed of 8 Mbps Agreement: 2 years Sign up: Direct with US Client Support: Provided by the Client Training: Provided by the Client Data Material: Provided by the Client Charges: 3 Lac + 18% GST

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