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Financial Aid Leadership. Lisanne Masterson SASFAA President Director, Financial Aid Brevard College lisanne@brevard.edu. Agenda. What is Leadership? Personal Leadership Traits Financial Aid Leadership Office Campus FA Associations Maslow’s Hierarchy What’s Next?. Leadership.

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financial aid leadership

Financial Aid Leadership

Lisanne Masterson

SASFAA President

Director, Financial Aid

Brevard College

lisanne@brevard.edu

NCASFAA - Spring 2008

agenda
Agenda
  • What is Leadership?
  • Personal Leadership Traits
  • Financial Aid Leadership
    • Office
    • Campus
    • FA Associations
  • Maslow’s Hierarchy
  • What’s Next?

NCASFAA - Spring 2008

leadership
Leadership
  • Definition – “The office or position of a leader”; “The quality of a leader (i.e. the capacity to lead)”

Qualities

Knowledge/How To

Responsibilities

Communication

Delegation

Parliamentary Procedure

NCASFAA - Spring 2008

principles marking a leader of integrity e grady bogue
Principles Marking a Leader of IntegrityE. Grady Bogue
  • Curiosity
  • Candor
  • Courtesy
  • Courage
  • Compassion

NCASFAA - Spring 2008

knowledge of self
Knowledge of Self
  • Seek to identify personal goals, motives, insecurities, strengths and weaknesses.
  • You must have a commitment to the profession and/or organization, not yourself

NCASFAA - Spring 2008

leadership basic skills
Leadership - Basic Skills

Attitude Sensitivity

Enthusiasm Understanding

Passion Good Listener

Knowledge Humor

Ability to Teach Rapport

Tolerance Flexibility

Patience Evaluation Skills

Appearance Voice & Speech

NCASFAA - Spring 2008

leadership qualities
Leadership Qualities
  • Personality
  • Organizational Skills
  • Type of Authority
  • Persuasiveness
  • Knowledge
  • Creativity
  • Vision

NCASFAA - Spring 2008

financial aid leadership in the office
Financial Aid LeadershipIn The Office
  • Increase specific program knowledge
  • Expand FA knowledge to other areas
  • Take on special projects
  • Oversee work study students
  • Offer solutions to problems
  • Find opportunities to share, inform & educate

NCASFAA - Spring 2008

financial aid leadership on your campus
Financial Aid LeadershipOn Your Campus
  • Be an active advocate for FA issues (especially as it relates to other offices – Registrar, Finance Office, Admissions, Advancement, etc.)
  • Open Campus Days, Summer Orientation
  • Academia – Financial Literacy (credit, ID theft)
  • Sponsor/Host Financial Workshops (Tax Returns, Budgeting, Basic Finances)
  • Serve on college-wide committees

NCASFAA - Spring 2008

financial aid leadership in your community
Financial Aid LeadershipIn Your Community
  • Financial Aid Nights
  • Be the FA resource
  • Host a local guidance counselor
  • Participate in FAFSA Day
  • Write an article for the local newspaper
  • Do a radio/TV spot during FA Awareness Week

NCASFAA - Spring 2008

fa leadership in your professional association
FA Leadership In Your Professional Association

Make connections

Find a mentor, Be a mentor

Start small and increase responsibility

  • Work at conference (moderate, pkt stuffing, etc.)
  • Be a concurrent session speaker
  • Serve on a committee
  • Become a committee chair
  • Run for office

NCASFAA - Spring 2008

maslow s hierarchy
Maslow’s Hierarchy
  • Basic Human Needs
    • Survival (Free from Hunger, Thirst, Cold)
    • Security (Shelter from Weather/Predators)
    • Belonging (Social Opportunities; Friends)
    • Prestige (Confirmation of Self-Worth)
    • Self Fulfillment (Peace Within; Contributions to Betterment of Society)

NCASFAA - Spring 2008

maslow s hierarchy adapted for faas
Maslow’s Hierarchy Adapted for FAAs
  • Stable Office Staff/Necessary Equipment
  • Good Processes/Adequate Funding
  • Friends/Support Network
  • Professional Development/Career Advancement
  • Legislative Advocacy

NCASFAA - Spring 2008

where do you go from here
Where Do You Go From Here?
  • Share your knowledge/expertise
  • Continually evaluate systems in order to improve efficiency and effectiveness
  • Be positive, upbeat
  • Be open to new possibilities – don’t say “that won’t work” or “we’ve tried that before”
  • Make a personal commitment to maintain your strong ethics and professionalism

NCASFAA - Spring 2008