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Inbound Call Center Software

<br>Inbound call center software is a type of software designed to handle incoming calls from <br>customers or clients.

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Inbound Call Center Software

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  1. Inbound Call Inbound Call Center Center Software Software Inbound call center software is a type of software designed to handle incoming calls from customers or clients. This software typically includes features such as automatic call distribution (ACD), interactive voice response (IVR), call queuing, and call routing. The ACD system automatically routes incoming calls to the most appropriate agent or department based on pre-defined rules such as skill-based routing, priority, or caller ID recognition. The IVR system provides self-service options for customers to navigate through the call flow and complete tasks such as checking their account balance, placing orders, or scheduling appointments without the need for human intervention. CONTACT US: Address: #76, 3rd floor, Swamibakthan St, Thiruvalluvar Nagar, Nammalwarpet, Ayanavaram, Chennai, Tamil Nadu 600010 Phone no.:+91 97907-76655 Website: https://tevatel.com/ Company Email: sales@tevatel.com

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