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Teckinfoindia

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  • 29 Presentations
  • Joined 06/06/2018
  • Uploads (29)
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What SEBI says on Call Recording
What SEBI says on Call Recording
  • 83 views
The Benefits of Having Call Center Solution in Insurance Company
The Benefits of Having Call Center Solution in Insurance Company
  • 86 views
What Components make an IVR Customer Friendly
What Components make an IVR Customer Friendly
  • 117 views
Five Ways for Making Your Inbound Call Center More Effective
Five Ways for Making Your Inbound Call Center More Effective
  • 107 views
Self-service IVR and its role in customer service
Self-service IVR and its role in customer service
  • 95 views
Role & Benefits of Live Chat in a Contact Center
Role & Benefits of Live Chat in a Contact Center
  • 126 views
Important metrics to measure up your Contact Center’s Performance
Important metrics to measure up your Contact Center’s Performance
  • 107 views
Integrate Email and Chat in your Call Center for Better Efficiency
Integrate Email and Chat in your Call Center for Better Efficiency
  • 82 views
Common software related call center management problems & their solutions
Common software related call center management problems & their solutions
  • 100 views
Interactive Voice Response (IVR)
Interactive Voice Response (IVR)
  • 234 views
Teckinfo Portfolio
Teckinfo Portfolio
  • 130 views
Flight Information Display System (FIDS)
Flight Information Display System (FIDS)
  • 714 views
Effective Email Solution To Elevate Your Customer Experience
Effective Email Solution To Elevate Your Customer Experience
  • 103 views
Challenges of a Contact Center handling multi-channel customer interactions
Challenges of a Contact Center handling multi-channel customer interactions
  • 101 views
Trending Technologies that are disrupting customer services
Trending Technologies that are disrupting customer services
  • 126 views
Why companies should look at setting up email based contact centers?
Why companies should look at setting up email based contact centers?
  • 116 views
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