HBO doesn’t get malfunction that frequently, but when it does, people should have the option of getting it fixed in a quick time.
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HBO Go is a wonderful streaming app that contains all the contents broadcasted on HBO network.
But, when the screen goes blank after launching HBO GO app or when video playback error is displayed, then things get a little topsy-turvy.
The first and the easiest way to troubleshoot this problem if your HBOGo activatedevice has stopped working suddenly is:
If the problem of the blank screen still exists, then you need to go through the below-mentioned fixing steps.
Occasionally, clearing the old files and cache from the system may fix the video playback problem. To clear the cache from the system, follow the steps mentioned here as under:
After you register your device on HBO Go link, there is no need to deactivate or reset your HBO streaming services, simply reset your flash player files from your PC. These are available under ‘Protected contents’ sections of your flash player settings. If the problem is still not resolved, then do try the following steps on different browsers:
If you are using HBO Go Apple TV, then the steps get changed a bit, so get in touch with HBO GO help and support providers to know the process of playing HBO GO on Apple TV.