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Effective WhatsApp Bulk Message Strategies for Business Communication

Discover how to use WhatsApp bulk message tools to streamline customer engagement, send promotions, and boost response rates. This PDF guide covers automation tips, compliance, and the best practices to run successful WhatsApp campaigns for your business.

Tariqbhash
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Effective WhatsApp Bulk Message Strategies for Business Communication

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  1. BHASH SMS Smart Messaging Solutions for Modern Businesses

  2. Who We Are BhashSMS is one of India’s leading cloud communication platforms, enabling businesses to connect with their customers across channels like SMS, WhatsApp, RCS, and Voice. With over 15 years in the industry, we serve 5,000+ businesses with scalable messaging solutions. www.bhashsms.com WHAT WE OFFER: Enterprise-grade APIs Real-time delivery & reports DLT & compliance-ready messaging Easy-to-use dashboards Affordable, scalable pricing Multi-channel messaging (SMS, WhatsApp, Voice, RCS) Dedicated support & onboarding assistance Our platform is built to ensure speed, reliability, and compliance — trusted across industries like finance, retail, healthcare, logistics, and more. 02

  3. Our Core Services 1.BULK SMS 2.BULK WHATSAPP www.bhashsms.com 3.WHATSAPP BUSINESS API 4.RCS (RICH COMMUNICATION SERVICES) 5.SMS API 6.VOICE CALL 7.RESELLER PROGRAM 03

  4. 1)Bulk SMS A) PROMOTIONAL SMS Promotional SMS is a powerful way to reach your customers with offers, updates, and campaigns. It’s one of the most effective tools for marketing and remarketing — ideal for reaching large audiences with time-sensitive messages. www.bhashsms.com Promotional SMS Guidelines Get more out of your marketing efforts by pushing Promotional SMS to your customers—one of the simplest and most effective ways for marketing and remarketing. BULK SMS services operate under TRAI guidelines. Promotional SMS is sent with a numeric sender ID, while Transactional SMS uses alphabetic or numeric IDs. Clients receive a user portal for sending messages. DLT registration is mandatory in India to use commercial BULK SMS services. Clients must register to get their sender ID and message templates approved. Once approved, SMS services are activated based on the DLT-approved header and template. Registration can be done via any operator or through BHASH, which charges ₹5900 for the process. After registration, clients must submit the required details. Messages without DLT approval will not be delivered. 04

  5. B) TRANSACTIONAL SMS Transactional SMS ensures your customers receive important updates like OTPs, alerts, and confirmations instantly. It’s a reliable communication tool designed for critical, time-sensitive messages that require guaranteed delivery — perfect for maintaining trust and operational efficiency. www.bhashsms.com Transactional SMS Guidelines Send alerts and important Communication to your clients withTransactional Route, With Bhash Priority Transactional Route, your important Messages are delivered instantly Every time. The commercial BULK SMS service platform is under the guidelines of TRAI. Transactional SMS will be delivered with Alphabetic sender id. Clients will be provided a user portal for the SMS sending. The DLT registration is required for using commercial BULK SMS Service in INDIA. Every client should undergo DLT registration for processing the sender id & template. Based on the DLT approved template & Header we can activate the SMS service. DLT registration can be done over any operator Platform. or via BHASH. The registration is charged Rs 5900, if processed via the BHASH SMS platform. Once the registration is completed the client should submit the requested details. If sent messages without DLT messages will not be delivered. 05

  6. 2)Bulk Whatsapp Bulk SMS lets you instantly connect with thousands of customers through fast, reliable text messaging. Whether you're sending promotions, alerts, or updates, our platform ensures high delivery rates, easy campaign management, and real-time reporting — all from a simple, user-friendly portal. www.bhashsms.com Bulk Whatsapp Guidelines WhatsApp campaigning for marketing purposes only. Kindly take demo for familiarizing panel options and features. Generally, it takes 3-6 hours to deliver the campaign. Reports are generally published post 48 hours of the campaign. During election or in the event of the Software update, it may take more time & no campaigns Sundays and on Public Holiday. Messages will be delivered from random numbers. During business days submission, the cut-off time is 5 PM. If you submit the data post 5 PM, the campaign might be executed the Next Day. Campaign will be suspended if lead to spamming. Message delivery through virtual WhatsApp numbers. Images, pdf videos & text, can be sent. Credit bases panel ,credit s deduction based on content. The Firm can set limits over WhatsApp SMS per day. All terms & conditions of WhatsApp will be reflected over campaigns 06

  7. 3)Whatsapp Business API Features Automated replies & chatbot support ? Real-time two-way messaging ? www.bhashsms.com Bulk broadcasts to opted-in users ? Interactive message templates (buttons, replies) ? Rich media sharing (images, PDFs, videos) ? Verified business profile with green tick ✅ Multi-agent access with CRM integration ? DLT-compliant messaging in India ? Advanced delivery & read analytics ? Global message delivery with high uptime ? 07

  8. Whatsapp Business API Guidelines Sending Limit pre business verification provided by Meta: Tire 0 – 50 messages a day. Post Business Verification: Tire 1 – 1,000 messages / day, Tire 2 – up to 5,000 messages / day: Tire 3 – up to 10,000 messages Conversation based price: you can send unlimited www.bhashsms.com messages to a unique client for 24 hrs. under single credits. Post 24 hr another credit will be charged. Quality: you can send messages based on limit, keep the account quality in Green, if the quality is charged to yellow then reduce campaigns, if quality rate change to red messages will be stopped, and will be reactivated post 7 days minimum All details: - https://developers.facebook.com/docs/whatsapp/ Account Creation Requirements 1. Company PAN 2. Company Authorized person PAN card 3. Company website 4. Business mail id 5. A non-WhatsApp number for sender number activation. 6.Facebook Account in company name 08

  9. 4)Rich Communication Services (RCS) How It Works The Magic Behind RCS Messaging www.bhashsms.com Platform Integration Seamlessly integrate RCS APIs with your existing systems. Compose Messages Create interactive and media-rich messages. Send & Engage Deliver messages to Android users with RCS-enabled devices. Monitor Results Use analytics to track customer interactions and refine campaigns. 09

  10. Why Choose RCS with BhashSMS? ? Rich Media Support Send branded content using images, videos, carousels, and GIFs — beyond plain text. www.bhashsms.com ?Verified Sender Identity Boost trust with sender verification and branded business cards in every message. ?Real-Time Interactions Enable smart replies, appointment confirmations, location sharing, and more with tap-based UI. ? Enhanced Customer Experience Deliver app-like experiences within messages, improving engagement and conversions. ? Higher Read & Response Rates RCS messages are visually rich and interactive — making them more likely to be opened and acted on. ?Advanced Analytics Track open rates, clicks, and responses to optimize your RCS campaigns in real-time. ?Secure & Reliable Delivery RCS is powered by mobile networks, ensuring high delivery rates and encryption. 10

  11. 5)SMS API The SMS API empowers businesses to send messages directly from their own systems—whether it's alerts, OTPs, or promotional content. It’s fast, secure, and designed for high-volume communication with ease of integration. www.bhashsms.com Key Highlights Easy integration with websites, apps, or CRMs Send transactional and promotional messages High delivery speed with real-time reports Supports OTPs, alerts, and bulk campaigns Scalable and secure for all business sizes DLT-compliant for Indian telecom regulations 24/7 uptime and reliable API performance 11

  12. 6)Voice Call www.bhashsms.com Voice Call service from BhashSMS allows businesses to send pre- recorded voice messages over phone calls to a large audience quickly and efficiently. Ideal for announcements, reminders, political campaigns, or emergency alerts, these calls can be sent between 9 AM to 9 PM without any restrictions on the number of recipients. Messages can be sent directly from the user portal, and will reach all phone numbers, whether DND or non-DND. Clients can choose to send voice messages using their own mobile number (e.g., 7676767685) or a virtual number (e.g., 1202021201021). There’s no DLT approval required, making it easy to get started. You can upload any voice file, and credits are deducted based on duration — 1 credit for up to 30 seconds, and 2 credits for 30–60 seconds. The system ensures instant delivery, real-time reports, and a scalable platform to reach thousands in a few clicks. 12

  13. 6)Reseller Program Key Highlights Offer SMS, WhatsApp, Voice, and RCS services under your own brand www.bhashsms.com Get a 100% white-labeled platform with your logo and domain Resell services like: Promotional & Transactional SMS WhatsApp Business API Bulk WhatsApp Messaging Voice Call Services RCS Messaging Full control over pricing, user accounts, credits, and templates No technical skills required to start Access to a multi-language user panel Real-time delivery reports and analytics DLT support provided for client onboarding Hosted on a secure, scalable infrastructure with 24/7 uptime Ideal for agencies, freelancers, and entrepreneurs Low investment, high growth potential 13

  14. Support team Details If you face any issue in service use the format to mail to support. To : support@bhash.com Sub : bhash user name : -------- Call @ 9543927979 – IVR Extension 2(support number) Terms & conditions 1.100% Advance Payment. 2.Purchase on due diligence No money refund policies. 3.Packages/Prices/Services & credits are Subject to the TRAI /Operator /META guideline. 4.DLT all phases are mandatory for SMS services. 5.Business Verification in META is mandatory for Business WhatsApp API. 6.KYC verification mandatory for account creation. 7.Support available from 10AM–7pm on business working days. Thank you... ! 14

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