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ICT in Health Insurance : Does it Make a Difference

ICT in Health Insurance : Does it Make a Difference by Dr. Antony Jacob CEO Appllo Munich Health Insurance, Know More Here: http://transformhealth-it.org/

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ICT in Health Insurance : Does it Make a Difference

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  1. ICT in Health Insurance : Does it Make a Difference Antony Jacob Chief Executive Officer

  2. Stakeholder’s Expectations Employees Partners Customers How do I prevent illness .AND. Ensure I am protected financially from healthcare costs How do I analyse data .AND. Make sound business decisions How do I process claim fast .AND. Get paid for it at the earliest Shareholders : Deliver Value as Trusted Brand

  3. ICT Leveraged to ‘Assess’ and ‘Improve’ Customer Health

  4. Health & Wellness Tools - Portal

  5. Health & Wellness Tools – Mobile App

  6. Integrated Communication with Customers On Time Support Relevant Support

  7. ICT Enabling Data Analytics for ‘Timely’ and ‘Accurate’ Business Decision

  8. Analytics Activities Analytics Engines Report Predictive Analytics

  9. Analytics delivering value 1 Customer Life Time Value and Segmentation 2 Predicting customer likely to lapse 3 Identifying customers likely to re-purchase 4 Creating products with pricing likely to increase sales 5 Detecting claims frauds before they occur

  10. ICT Fostering Partner Relationships through ‘Speedy’ and ‘Efficient’ Claims Settlement

  11. Customised Portals created to facilitate Speedy settlement of claims and payments To the Hospitals and Customers Customer Data Sharing with TPA Claims Documents Management

  12. Thank You.

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