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US-Based Tech Firm Optimizes Collaboration Platform Efficiency

Our client is a Michigan-based technology company that provides an all-in-one platform for streamlining selection and approval processes in higher education. Their platform simplifies tasks such as form building, application collection, review, approvals, tracking, and reporting.

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US-Based Tech Firm Optimizes Collaboration Platform Efficiency

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  1. US-Based Tech Firm Optimizes Collaboration Platform Efficiency Client Our client is a Michigan-based technology company that provides an all-in-one platform for streamlining selection and approval processes in higher education. Their platform simplifies tasks such as form building, application collection, review, approvals, tracking, and reporting. Designed for administrators, students, faculty, and researchers, it offers dedicated user access and customization to manage various processes like funding requests, program admissions, fellowships, awards, and administrative approvals. Challenges

  2. As the client's business expanded, they encountered several challenges in scaling and maintaining their platform. Below are the key difficulties they faced Multiple Deployments: The client had to replicate their collaboration platform across multiple installations to accommodate new customers from different industries. High Maintenance Costs: Managing six separate instances of the same product significantly increased operational expenses. Complex Client Onboarding: Adding new customers required substantial effort due to the fragmented application setup. Scalability Issues: The existing infrastructure was not optimized for growth, leading to inefficiencies. Redundant Codebase: Maintaining multiple versions resulted in inconsistencies and increased development effort. Solution Provided To address these challenges, we conducted a thorough analysis of information models across 12 applications. We adopted a bottom-up approach to revamp the system architecture, ensuring scalability and flexibility. Key solutions implemented: Unified Application Framework: Merged multiple deployments into a single, scalable platform. Experience-Driven UI Framework: Enhanced user experience with a modern, intuitive interface that allows easy customization.

  3. Rule-Based Configurability: Enabled the platform to adapt to specific business scenarios without requiring extensive code changes. Version Control & Code Optimization: Streamlined version control, reducing redundancies and simplifying updates. Shared Deployment Infrastructure: Shifted to a shared infrastructure model, cutting down operational costs and improving system performance. Results With our tailored software solution, the client gained several benefits, including: Easier onboarding for new clients with a single, consolidated platform. Reduction in maintenance costs by eliminating multiple deployments. Improved user experience through a flexible and responsive UI. Faster implementation of industry-specific requirements through rule-based configurability. Increased system efficiency and performance with a streamlined codebase and optimized infrastructure. Original Source

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