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Before they spend their money, today's informed customers want to know how reliable a company is. The good reputation of a company might therefore be priceless when it comes to luring in new clients. But in order to attract new clients, it's important to make sure that your good name is known to as many people as you can, and in the digital age, the best method to do that is through online ratings and reviews. We'll discuss the need for reviews in this section.
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Why You Need Customer Reviews For Your Online Business When those evaluations are positive, potential new consumers who have never used the business's goods or services feel more at ease making a purchase. Negative reviews can, of course, have the exact opposite impact. More than 90% of customers say they steer clear of companies with a lot of negative reviews, especially if they have a rating of less than three stars many business listings.