1 / 1

There are three reasons why digital experiences don't meet customer expectations.

The divide between a positive and negative digital experience is expanding. And the costs of being on the wrong side of the split are rising: not only irritated customers, but also lost income, customer loyalty, and advocacy.<br>The continual digital exposure has resulted in soaring expectations for those of us who are online all the time.

Syed18
Download Presentation

There are three reasons why digital experiences don't meet customer expectations.

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. There are three reasons why digital experiences don't meet customer expectations. The divide between a positive and negative digital experience is expanding. And the costs of being on the wrong side of the split are rising: not only irritated customers, but also lost income, customer loyalty, and advocacy. The continual digital exposure has resulted in soaring expectations for those of us who are online all the time. Let's face it, since the pandemic hit, that's most of us as Many business listings still don't live up to the hype.

More Related