Supportr ai - AI-Powered Call Answering for MSPs

1. JOIN OUR BETA FEATURES PRICING DEMO RESELLER PROGRAM LET OUR AI AGENT ANSWER THE CALLS THAT YOUR TEAM CAN'T Integrated to ConnectWise or Autotask, you can put our phone number into your call queue to handle out of hours and high-volume events so that no call is missed or sent to voicemail. Our solutions are designed around great service and efficiency in your business by logging tickets from your customers calls APPLY NOW BENEFITS 24 / 7 AVAILABILITY HIGH VOLUME CALL EVENTS VOICE MAIL REPLACEMENT Our agent runs in 2 modes, business hours and out-of-hour support and is available 24/7. By removing voicemail, your customers feel heard and the trailing SMS reinforces that. Your existing agents are picking up calls from your PSA without transcribing to a new ticket During high volume call events our agent can answer calls from your queue to keep general wait times down and let your customers get back to their day. TICKET CREATION OUT OF HOURS ESCALATION HUMAN ESCALATION After each call, Supportr automatically creates a detailed support ticket in your CRM or helpdesk system, capturing all relevant information for easy follow-up and tracking. Calls that arrive out of hours can trigger a calling hierarchy to get an engineer's attention. It calls the on-call engineer every 5 minutes. If no answer after 3 attempts, it calls the escalation manager every 5 mins. During your office hours, the callers can elect to back into the call queue.

2. SMS NOTIFICATIONS JOIN OUR BETA FEATURES PRICING DEMO RESELLER PROGRAM Your customers receive an SMS notification after their call confirming the lodgement of their ticket. FEATURES CURRENT
 FEATURES: NUMBER RECOGNITION AUTOMATED
 ESCALATIONS Prioritize and recognize VIP callers for faster resolution. Customize escalation paths for out-of-hours calls. FEATURES IN DEVELOPMENT: INTERCEPT FEATURE AUTOMATED
 ESCALATIONS For large known outages, the agent will identify these and route them to a different workflow if desired  Customize escalation paths for out- of-hours calls. WHY CHOOSE OUR SOLUTION? EFFICIENT CALL ROUTING INTELLIGENT CALL HANDLING SEAMLESS TICKET CREATION ENHANCED USER EXPERIENCE Route overflow or
out-of- hours calls effortlessly to our AI AI answers calls, collects information, and identifies issues quickly Our AI matches call data with your PSA and creates organized tickets Your customers feel heard, especially during busy times or after hours with SMS confirmation and not talking to voicemail JOIN OUR PROGRAM Join our program to gain early access US $ 300 PER MONTH + US$1 PER CALL to our voice support solution and be a part of our product development CALL NOW CONTACT INFORMATION Enter Your Name abc@example.com Please Enter Your Message How to reach us for questions or support: SEND DAVID@SUPPORTR.AI 0488449400 CONTACTS LINKS SIGN UP FOR OUR NEWSLETTER Enter your Email 0488449400 TERMS OF SERVICE CONNECT WITH US ON SOCIAL MEDIA FOR UPDATES AND NEWS. DAVID@SUPPORTR.AI PRIVACY POLICY I agree to the Privacy Policy SUBMIT