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A refresher on Voice APIs and their powerful features 

Voice API allows users to dial and receive phone calls by connecting to the public switched telephone network (PSTN) through Internet-based apps.

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A refresher on Voice APIs and their powerful features 

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  1. A refresher on Voice APIs and their powerful features www.aclmobile.com +91 120 61 39000

  2. Voice API allows users to dial and receive phone calls by connecting to the public switched telephone network (PSTN) through Internet-based apps. By using voice APIs, developers can integrate or build voice-based input and output functionality into their apps. A Voice Call API can execute all the telephony functions, allowing developers to focus on creating the best possible experience for the end users of the app. Voice API www.aclmobile.com

  3. www.aclmobile.com Voice APIs are scalable, configurable and feature packed. With their assistance, developers can build call logics that can extend the users usage across several devices around the world. Some of these APIs even allow the developers to add fully functional VoIP service to the app, so that calls can be made over just the internet, even without a PSTN interface. Voice APIs offer an expansive range of facilities to the developers, right from SIP interfacing to Interactive Voice Response (IVR).

  4. Key features of voice API include: • Text-to-Speech (TTS): Voice APIs have the capacity to synthesize speech using text as an input. This feature is quite useful for individuals with speaking disabilities. • Smart Interactive Voice Response System (IVRS): Developers can create a range of interactive workflows through menu options in programmable voice APIs. Intelligent call routing can be especially helpful in handling simple customer service tasks, without any kind of human intervention. • Greeting Callers: Automatic responses can be set to greet callers in the situations where the recipient of the voice call is unable to respond at once.

  5. Call Forking: With the use of voice APIs, developers can achieve call forking. Under this process, a call can be replicated across multiple recipients after being orderly established. I integrating AI and other advanced features allow for analysis of customer intents and sentiments, fraud detection, and more. • Large scale audio conferencing: Voice APIs can be easily programmed to develop apps that allow diverse teams and I individuals to connect with each other over audio conferencing. This comes as a huge advantage for multinational companies that have teams in multiple countries.

  6. Today there are multiple platforms available that offer robust voice APIs to simplify the integration of voice and other communication channels. Such APIs possess a number of features that support a wide range of use cases. Businesses belonging to almost any industry can significantly benefit from such APIs. More details about them can easily be found on the web.

  7. THANKS Contact us :- Address :- 7th Floor, Tower-4,Express Trade Towers 2, B-36, Sector-132, Noida – 201301 +911206139000 www.aclmobile.com

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