It is a scary feeling to open Thunderbird and find that your emails are missing or your folders are empty. This problem happens when Thunderbird’s index is broken because it is a digital map for your emails. It is important to repair Thunderbird folder settings in order to find your messages. Here we will look at the easiest ways to fix these errors whether your screen is blank or the Thunderbird repair folder messages disappear. We will look at the built-in manual methods and the professional tool: SysTools MBOX to PST Converter Tool which helps you to convert your MBOX files to the PST format.
Why Do Thunderbird Folders Break
Let's understand why you need to repair Thunderbird folder data before looking at the fix for this problem. Thunderbird stores your emails in two parts: the actual messages and an index file that ends in .msf. The index file is like a table of contents in a book and if this table is printed incorrectly then you cannot find the right chapters even if the pages are there. Here are some of the common reasons for needing a Thunderbird fix folder strategy: Thunderbird crashes while you are reading the mail. The index file struggles to keep up when the folder becomes too big. Folders may break if they are locked by the security software. Thundebird map can be corrupted by a sudden loss of power.
Method 1: The Built-in Tool to Repair Thunderbird Folder
Thunderbird knows that the index can break which is why it has a repair button in the properties menu. This should be the first method for anyone if their Thunderbird repair local folder looks empty.
Steps to Repair:
- Open Thunderbird and right-click the folder that is causing trouble such as your Inbox.
- When you select properties a small window will pop up.
- Click the Repair Folder button in the General Information tab.
- Thunderbird will clear the broken map and rebuild a new one from your saved messages. In most cases your missing messages will reappear as this is the standard way to repair folder issues.
Note: If you repair your folder and it breaks again then you should look into how to fix the error Thunderbird Inbox is full to prevent this problem.
Method 2: Manual Way to Repair Thunderbird Folder
Sometimes you can find the Thunderbird repair folder not working through the menu. You have to do a manual deep clean by deleting the index files yourself while the application is closed if clicking the button does nothing. Use the following steps:
- Make sure that Thunderbird is closed as it is important.
- Follow this path to go to your AppData folder on Windows: Users > YourName > AppData > Roaming > Thunderbird.
- Look for the files that end in .msf, for example if your Inbox is broken then look for Inbox.msf. Do not delete the files without an extension as those are your emails, delete only the .msf files.
- When you open the application again it will see that the index is missing and create a fresh and healthy one from scratch.
Method 3: Fixing Local Folders and Global Search
You need to fix the Global Database when trying to repair Thunderbird local folder data and if the messages are not showing up in the search bar. Look at the steps mentioned below:
- Close the Mozilla Thunderbird application.
- Then locate the global-messages-db.sqlite as it is the main profile folder.
- Finally delete this file as it is the master index for all your folders.
- Thunderbird will start indexing your messages at the bottom of the screen when you restart it.
The Expert Tool to Repair Thunderbird Folder
After trying the manual methods your Thunderbird repair folder messages disappear again or if the folder is so corrupted that Thunderbird keeps crashing then you need an expert solution. Sometimes the MBOX file is damaged and a simple index repair is not able to fix it then a professional recovery software becomes important.
Why is This Tool Recommended?
- For each MBOX file the software creates a separate file by default.
- Wherever the Thunderbird emails are stored it can find them automatically.
- Exports MBOX files in various formats which the manual method does not provide: PST, MSG, EML, PDF, NSF, HTML, CSV.
- It creates a single PST file for multiple MBOX files.
- Can convert single or multiple profiles at once.
Steps to Use this Tool:
- Download and open the tool and then click on the Add File option.
- Click on the Select File(s)/Folder from File System option. Select Next and then the file and finally click Open.
- In the Mail section click on any mailbox folder to view its emails along with the attachments.
- You can also stop the process in between by clicking the Stop button. You can also change the view mode of the emails which is Horizontal view and Vertical view.
- The Preview mode allows you to see the file in multiple views such as Normal, Hex, Properties, Message Header, MIME, Email and HTML.
- Choose the Export button or select the right side Export button for bulk conversion.
Summary
Today we have learned that you need to rebuild the digital map that the application uses to find your mail in order to repair Thunderbird folder issues. In most cases the built-in repair button or deleting the old .msf files can fix your Thunderbird repair local folder quickly. The data itself may be damaged if you find your Thunderbird repair folder not working even after these manual steps. The safest way to save your messages and move them into a new format is by using a professional tool. You can stop your Thunderbird repair folder messages disappear problems and keep the data secure by following the methods that we have discussed.
