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2. BIS 303 expert tutoril BIS 303 Entire Course BIS 303 Week 1 Discussion Question 1 • BIS 303 Week 1 Discussion Question 1 • BIS 303 Week 1 Discussion Question 2 • BIS 303 Week 1 Individual Assignment Hospitality Information Technology Matrix • BIS 303 Week 2 Discussion Question 1 • BIS 303 Week 2 Discussion Question 2 • BIS 303 Week 2 Individual Assignment Changing Role of Hospitality IT Essay • BIS 303 Week 2 Team Assignment Hospitality Information Systems Direct Reservations • BIS 303 Week 3 Discussion Question 1 • What proprietary systems are used in your organization? Provide three advantages and three disadvantages of a proprietary system versus an open platform. Are there future plans for reinvestment or replacement?

3. BIS 303 expert tutoril BIS 303 Week 1 Discussion Question 2 BIS 303 Week 1 Individual Assignment Hospitality Information Technology Matrix • What is your organization’s policy regarding the replacement or upgrading of hardware and software? Are there scheduled replacements in the budget? How is a new software application introduced? • Resource: Hospitality Information Technology Matrix Worksheet, located in Week One of the student website • Complete the Hospitality Information Technology Matrix Worksheet. Instructions and details of the assignment are included.

4. BIS 303 expert tutoril BIS 303 Week 2 Discussion Question 1 BIS 303 Week 2 Discussion Question 2 • In your current organizational role, are you mostly involved in B2B, B2C or B2E transactions and interactions? How is that related to the business function within your work place? • What reports are routinely used in your job type? What changes to the reports would you recommend—frequency, consolidation of information, benchmarks, or comparison data—and what benefits would they provide?

5. BIS 303 expert tutoril BIS 303 Week 2 Individual Assignment Changing Role of Hospitality IT Essay BIS 303 Week 2 Team Assignment Hospitality Information Systems Direct Reservations • Resource: Hospitality Information Technology Matrix Worksheet • Use the Hospitality IT application you chose for the Week One assignment. • Prepare a 700- to 1,050-word essay defining the changing role of hospitality information technology, based on the Week One readings. • · Define efficiencies, or cost control, within your chosen application. • Resource: Hospitality Information Systems: Direct Reservations, located in Week One of the student website • Complete the Hospitality Information Systems: Direct Reservations assignment.

6. BIS 303 expert tutoril BIS 303 Week 3 Discussion Question 1 BIS 303 Week 3 Discussion Question 2 • As we start our week of Data Management Systems, let’s talk about the technology that holds the data… • What are some of the issues inherent in managing data? What methods may be used to identify data management issues? As a manager, how would you propose such issues be resolved? • Technological advances quickly become industry standards. The high cost of new technology drops over time. What are the advantages and disadvantages of being on the cutting edge of technology vs. adopting a wait-and-see approach?

7. BIS 303 expert tutoril BIS 303 Week 3 Individual Assignment Hospitality Information Systems and Users Paper BIS 303 Week 3 Team Assignment Hospitality Information Systems Third Party Reservation Options • Resources: Hospitality Information Technology Matrix Worksheet and the Changing Role of Hospitality IT Essay • Prepare a 1,050- to 1,400-word paper that continues the analysis of the hospitality IT application you chose from the Week One individual assignment • Resource: Hospitality Information Systems: Third Party Reservation Options, located in Week Two of the student Web site • Complete the Hospitality Information Systems: Third Party Reservation Options assignment.

8. BIS 303 expert tutoril BIS 303 Week 4 Discussion Question 1 BIS 303 Week 4 Discussion Question 2 • How does the use of Internet job posting and electronic job applications provide a competitive advantage over traditional channels? How may it affect the demographics of potential applicants? • A Front office manager at a hotel notices that guests' comment cards indicate slow check-in processes. How could this be a symptom of a people problem...a material resource problem...,or a systems problem. How would you go about determining the nature of the "Real" problem?

9. BIS 303 expert tutoril BIS 303 Week 4 Individual Assignment Internal and External Customers Paper BIS 303 Week 4 Team Assignment Cost Controls and Resource Management Systems Flow • Resources: Websites of hospitality organizations • Visit the websites of three hospitality organizations in different fields—hotels, airlines, cruise ships, sports venues, convention centers, and so forth—and click the Employment or related link. • Develop two separate flowcharts with summaries on cost controls and resource management systems. Then, write a summary explaining accounting control strategies in terms of hospitality technology investment. Use either Microsoft® Word®, PowerPoint®, or Visio® to build flowcharts. See Figures 9.1, 9.2, 9.3, and 9.4 in Hospitality Information Systems and E-Commerce for flowchart examples.

10. BIS 303 expert tutoril BIS 303 Week 5 Discussion Question 1 BIS 303 Week 5 Discussion Question 2 • Information technology can support both beneficial and detrimental effects to a business and society on a whole. The use of information technology in e-business operations presents major security challenges, poses serious ethical questions, and affects society in significant ways. • Do you agree, why? • What IT and security issues must be considered for an involuntary termination of an employee? What role does the employee’s job play in those considerations?

11. BIS 303 expert tutoril BIS 303 Week 5 Individual Assignment Internal BIS 303 Week 5 Team Assignment Hospitality • Resources: Any of the previous weeks’ individual assignments • Prepare a 1,400- to 1,700-word internal and external security assessment paper. • Identify the possible privacy issues for users both internal, such as malicious users, and external, like viruses or hackers, of the organization using one of the IT applications from a previous week’s individual assignment. • Resource:Baderman Island Virtual Organization • Accessthe Virtual Organization on the student Web site and select the Baderman Island organization as the basis for this final Learning Team assignment. • Preparea 1,400- to 1,750-word analysis of how Marketing forBaderman Island uses IT to overcome information overload and provide timely useful data for business strategies to external customers. Use the knowledge you have gained from previous hospitality information systems Learning Team assignments.

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