Global ITSM Market 2014- 2018 - PowerPoint PPT Presentation

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Global ITSM Market 2014- 2018
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Global ITSM Market 2014- 2018

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  1. Global ITSM Market Size, Share, Trend, Analysis, Report, Research, Technology, Opportunity and Forecast 2014-2018

  2. Report Description About IT Service Management IT Service Management (ITSM) is a process that intends to align the delivery of quality IT services according to the needs of the company by adopting and implementing tools and solutions provided by a service provider through people, process, and technology. ITSM focuses on the delivery of end-to-end services using the best practice models, rather than managing each IT component separately. The ITSM market has undergone a transformation in recent years. IT management solutions have become increasingly sophisticated in their approach. Customer expectations have also grown more complex and can no longer be fulfilled by the traditional IT management practices. Resolving issues is no longer sufficient today and IT management tools must ensure that they can provide improved customer experience at a reduced cost.  To Get More Details: TechNavio's analysts forecast the Global ITSM market to grow at a CAGR of 6.80 percent over the period 2013-2018.

  3. Report Description Covered in this Report The Global ITSM market can be segmented into eight categories on the basis of its application: Configuration Management, IT Service Desk, IT Asset Management, Application Performance Management, Availability and Performance Management, Network Management, Job Scheduling, and Database Management System. The report also discusses in detail the market growth prospects for each of these segments and also segments the market based on its end-users. It gives a detailed analysis of the market landscape and its growth prospects in the coming years. TechNavio's report, Global IT Service Management (ITSM) Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers in detail the key leading vendors in the market and a quick understanding of other prominent vendors operating in this market. It also gives an understanding of the market segmentation based on geography. 

  4. key Segments Key Regions• Americas• APAC• EMEA  Key Vendors• BMC Software • CA Technologies • HP • IBM • Microsoft  Other Prominent Vendors• Absolute Software • Axios Systems • Cherwell Software • Citrix Systems • Compuware 

  5. Key Market Market Driver• Demand to Automate Routine Processes• For a full, detailed list, view our report Market Challenge• Lack of Transparency in SLAs• For a full, detailed list, view our report Market Trend• Increasing Popularity of ITSM among SMEs• For a full, detailed list, view our report Enquiry About Report @

  6. Table Of Content 01. Executive Summary02. List of Abbreviations03. Scope of the Report03.1 Market Overview03.2 Product Offerings04. Market Research Methodology04.1 Market Research Process04.2 Research Methodology05. Introduction06. Market Landscape06.1 Market Overview06.2 Market Size and Forecast06.3 Five Forces Analysis07. Market Segmentation by Application08. Market Segmentation by End-users08.1 Global ITSM Market by End-users09. Geographical Segmentation09.1 Global ITSM Market by Geographical Segmentation

  7. Table Of Content 10. Key Leading Countries10.1 USA10.2 Germany10.3 Japan11. Buying Criteria12. Market Growth Drivers13. Drivers and their Impact14. Market Challenges15. Impact of Drivers and Challenges16. Market Trends17. Trends and their Impact18. Vendor Landscape19. Key Vendor Analysis20. Other Reports in this Series Read Complete TOC @

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