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Healthcare organizations communication: communication between healthcare providers and patient.
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Provider-Patient Communication with Vulnerable Patients A Scoping Review on Health Outcomes
Overview • This presentation summarizes a scoping review of literature on provider-patient communication focusing on communicatively vulnerable populations and associated health outcomes.
Who are Communicatively Vulnerable Patients? • Communicatively vulnerable patients include individuals with: • • Communication disorders (e.g., aphasia, hearing loss) • • Limited proficiency in the dominant language • • Low health literacy • • Personal characteristics differing from the dominant culture • • Mental health issues or addiction
Communication and Health Outcomes • Effective communication leads to improved outcomes such as: • • Better adherence to treatment • • Reduced stress and anxiety • • Enhanced psychosocial well-being • • Improved physical health outcomes (e.g., blood pressure control)
Best Communication Practices • Six communication practices identified include: • 1. Motivation-based practices (e.g., motivational interviewing) • 2. Cultural and language concordance • 3. Use of interpreters • 4. Culturally-adapted interventions • 5. Therapeutic communication • 6. Shared decision-making
Challenges and Gaps in Research • Key challenges include: • • Heterogeneous definitions of communication practices • • Limited studies on specific vulnerable populations (e.g., LGBTQ+, non-English speakers) • • Lack of randomized controlled trials (RCTs) for some interventions
Conclusion • Provider-patient communication is crucial for improving health outcomes in vulnerable populations. Motivation-based and culturally-adapted communication practices show the most promise.