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  2. Travel Program BEST TRAVEL CORPORATE PROFILE • Travel Management Specialist known for exceptional service - more than 35 years • Finalist for the distinguishedErnst & Young Entrepreneur of the YearAward • Top three in Chicago - Agency Volume • Top 30 in the U.S. - Agency Volume (Business Travel News) • Top 1% of all U.S. travel agencies • 125+ employee/owners (ESOP) – largest employee-owned travel management company in the Midwest • 17 Chicagoland locations - 8 on-site, 9 full-service • Approaching $100 Million in volume

  3. Travel Program RADIUS GLOBAL TRAVEL COMPANY • 100 member agencies worldwide • 4,600 locations in 80+ countries • $18 billion in sales • Worldwide toll-free 24-hour Reservation Center • Exclusive discounts on international airfares • Exclusive hotel corporate rates and blocked space • Exclusive rental car rates and blocked space • Enroute travel assistance services worldwide • International Rate Desk staffed by international tariff experts

  4. Travel Program BEST TRAVEL TEAM • 100% employee owned - Largest employee-owned (ESOP) travel company in the Midwest • Experience - corporate agents: 8+ years seniority; management: 20+ years • Exceptional employee training and educational opportunities • Giving Back to the Community - “Best Travel Family” has supported the following charities; Habitat-for-Humanity/Best Travel house building, the “Jack” Award, One Step At A Time children’s cancer camp, Ron Santo Walk for Juvenile Diabetes, National Multiple Sclerosis Society, Y-ME National Breast Cancer Organization, Sarah’s Circle, Special Olympics of Illinois and Misericordia.

  5. Travel Program COMPLETE TRAVELER SERVICES • Toll free 24-hour service from anywhere in the world, staffed by Radius Global Travel Company • Reservations via (800) & local numbers, email, fax & internet • VIP/Executive Desk services • Traveler/Travel Planner Seminars • Group, Meeting & Incentive programs • Vacation/Leisure travel planning • Concierge Travel Division offering “high-touch” personalized assistance for the VIP/Luxury traveler • Online reservations via BestRes

  6. Travel Program ACCOUNT MANAGEMENT/CLIENT SERVICES • Senior-Level Account Management – Senior-level management will be responsible for all aspects of implementing your travel program • Senior-Level Supplier Negotiations - Upfront discounts, net fares, client-specific car & hotel discounts • Senior-Level Operations/Client Services Management – Average corporate travel experience 15+ years/10+ years with Best Travel

  7. Travel Program CORPORATE AIRLINE PROGRAM • Preferred status with American Airlines and United Airlines – Due to Best Travel’s preferred relationships with both American & United Airlines, your dedicated agent team will have the ability to match airfares, when lower fares are offered on a competitive carrier. • Exclusive airfare discounts through RADIUS and Best Travel for all our clients • American Airlines, Delta Airlines, Northwest Airlines, Continental Airlines, U.S. Airways and United Airlines client-specificdiscount programs on domestic and international tickets • Frequent flyer mileage upgrade status on American, United, Delta, Northwest Airlines • Complimentary upgrades for your international travelers from Business Class to First Class on American, and United Airlines • Meeting, Zone and Bulk-purchase fares negotiated for all clients

  8. Travel Program CORPORATE HOTEL PROGRAM • 10,000 negotiated hotel discounts and special amenity programs worldwide • Average discount - 25% • Block space program for special availability • Best Travel negotiated rates • Special corporate-specific negotiated rates

  9. Travel Program CORPORATE CAR PROGRAM • Hertz and Avis preferred relationships • National (great lower-cost alternative program) • Significant savings as your primary car program • Significant savings as a supplement for existing car program

  10. Travel Program INTERNATIONAL TRAVEL PROGRAM • International Rate Desk staffed by senior agents • International upgrades available • Visa/passport processing • Special consolidator international airfares only available through RADIUS for Best Travel clients • Commission-free foreign currency

  11. Travel Program RESERVATION SERVICE OPTIONS • Dedicated agent team philosophy • On-site servicing options • BestRes online reservation booking tools • Local and 800 telephone lines • Reservation/confirmation via e-mail/fax • 24-hour 800 worldwide services

  12. Travel Program ONLINE RESERVATION TECHNOLOGY BestRes powered by Rearden Commerce • Flight-Hotel-Car-Limo-searches multiple GDS sites for best pricing • Automatic application of unused tickets • Airport parking alternatives • Dining reservations and options • Event ticket purchases • Package shipping – price comparison and scheduling • Audio & web conferences – scheduling and pricing • Continuous Best Travel quality control to ensure booking accuracy and policy compliance

  13. Travel Program ONLINE RESERVATION TECHNOLOGY BestRes powered by GetThere • Streamline and automate travel booking • Integrates with existing system • Strengthens supplier relationship • Encourages travel policy compliance • Enables broad customization • Combines power and ease • Offers a wide range of travel content • Continuous Best Travel quality control to ensure booking accuracy and policy compliance

  14. Travel Program LIVE DEMO SITE INSTRUCTIONS Listed below are two online offerings through Best Travel. They are “live” demo sites, and will allow you to test, navigate, and get a feel for the capabilities within each. Please realize with these being “live” sites, you may be subject to supplier charges, so please follow the specific parameters outlined below. User Name: John.Golf Password: RC007% - With this being a “live” site accessing all available information, please do not finalize any reservations, as you may incur various supplier fees and charges. User ID: 7733800133 Password: TRAVEL - The traveler name “Vernon Bear” is loaded in this system, please do not change the name. - A credit card has been pre-loaded for your convenience, so feel free to conclude the reservation and purchase if you wish. Our team will recognize the reservation as a demo if Vernon Bear is the traveler.

  15. Travel Program 24-HOUR QUALITY ASSURANCE • Fare Manager – Ensures the lowest fare is booked • Seat Checker – Continually searches and secures requested seats • Web Fare Search – Automated web fare search of all Internet airfares from over 20 different websites • Unused E-ticket Tracking – Weekly search of all airline databases for any unused e-tickets entered into profile for use on next trip or immediately processed for refund • Upgrade Checker – Searches for upgrades on airlines including American, United, and Delta Airlines • Alternate Routing - Comprehensive route searcher • Waitlist Checker - Researches and updates airline waitlists

  16. Travel Program MANAGEMENT REPORTS • 150+Travel Management and Accounting Reports • Sorted for any desired data field(s) • Credit Card Reconciliation reports • Monthly, quarterly, semi-annual and annual reports • BestAccess Online Reporting – allows user to query specific data in moments

  17. Travel Program BEST TRAVEL GOLD • Concierge “High-Touch” Service exclusively for top executives • Extensive leisure travel knowledge with concierge-level assistance • Insider-knowledge of private charters, excursions, yachts, resorts and destinations, and all VIP-level services • Extensive celebrity clientele base • Comprehensive knowledge of all executive-level preferred programs -- mileage, credit card, property-specific, etc. • Fully-dedicatedVIP/executiveBest Travel Goldservice personnel

  18. Travel Program MEETINGS, INCENTIVES, & LEISURE • Fully-dedicated personneland offices for each specialty area • Comprehensive meeting planning and assistance including: supplier negotiations, destination research, on-site management, complete budget management and reporting • Creative incentive program ideas and management • Exceptional time and monetary savings for client corporation • Preferred leisure program including extensive added values and discounted rates with preferred suppliers • On-site client corporation Vacation Travel Fairs complete with preferred suppliers and client-specific discounts

  19. Travel Program For a list of Best Travel’s corporate travel customers reference list, please contact Judi McCarthy, Vice-President of Sales at 773.380.0077 or

  20. The Employee OwnersThank You for Considering